SUMMARY OF QUALIFICATIONS

•Trained professional with proven record of leadership and achievement with development, operations, management, and team-building skills.

•Self-starter with strong work ethic & will do what it takes to get the job done.

•Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills.

Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

SKILLS

• Operations understanding, Tools operation, Activity management, Team management, Functions, Organization, Support, Best practices, Fulfillment, Manufacturing, Procedures etc.

• Supporting warehouse activities, Site safety coordinator, SAP warehouse management systems.

• Able to work with and manage teams, recognizing individual skills competencies and delegating tasks accordingly.

• Self-motivated individual with strong research, documentation, communication, and verbal skills.

• Excellent analytical, training, presentation, problem solving and organization skills.

• Recognized for the ability to oversee administrative functions and make key decisions that support and advance organizational objectives.

PROFESSIONAL EXPERIENCE

09/2020 – Present – Customer Service Representative/Order Selector – McKesson Corporation – Auburn, WA

Obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled.

Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards.

Working with RF scanning equipment to maintain records of merchandise shipped, as well as examine, stock, and distribute materials in inventory.

Pulling and packing medical, surgical supplies and equipment orders for shipment.

Able to stand and engaging in repetitive movement throughout the entire shift. Demonstrated great teamwork skills with staff.

10/2005 – 09/2019 – Customer Service Representative/Warehouse Coordinator/Backhaul: Dispatch Coordinator

United Natural Foods UNFI – Auburn, WA

Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.

Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.

Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.

Dispatching drivers and customers if there's delay routes. Invoicing and routing for the warehouse.

Multitasking by answering phone calls, assisting drivers, organized drivers’ appreciations day or certain occasions. Understanding different systems for the drivers and the warehouse too.

Received deliveries, scanned packages, and updated orders in internal database to enable efficient order processing and fulfillment.

Demonstrated great teamwork skills with staff members involved in production and transport.

Identified safety hazards and notified management to determine proper resolution of issues.

08/1994 – 01/2001 – Medical Receptionist/Radiology: Technologist Assistant

Lyndon B. Johnson Tropical Medical Center – Pago Pago, AS

Updated group medical records and technical library to support smooth office operations.

X-ray patients, developing films in the dark room, assist patients. Working in the OR room for taking X-rays.

Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy office with multiple providers.

Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.

Answered multi-line phone system and directed callers to requested personnel and departments.

Set up appointments for physician visits and procedures using calendar software.

Handled all office supply ordering including ink cartridges, toner and paper.

Communicated with all partners throughout the practice including physicians, nursing staff, technicians, and medical assistants.

Processed patients’ payments and scanned identification and insurance cards.

Scheduled and followed up on patients’ appointments, collected and processed patient payments and maintained patient files.

EDUCATION AND TRAINING

01/2002 Business Computer Training Institute (BCTI) - Certificate of Computer Skills Tukwila, WA

06/1993 American Samoa Community College (ASCC) - Associate of Science: General Science Malaeimi, AS

06/1991 Fagaitua High School (FHS) – High School Diploma: General Education Pago Pago, AS

References available upon request

Contact this candidate