Harsh Thadhani

Kitchener, ON 289-***-**** ad4f5u@r.postjobfree.com

PROFILE SUMMARY

Dedicated and detail-oriented Sales, Marketing and Customer Service professional with over one year of experience in the retail sector. Proven ability to effectively sell, manage inventory, stock shelves, and ensure the presentation and organization of merchandise meet or exceed store standards. Experienced in customer service, assisting shoppers in locating products and providing product information. Strong problem-solving skills and a commitment to maintaining an attractive shopping environment. WORK EXPERIENCE

Walmart Kitchener, Ontario

Merchandising Associate June 2023 – Jan 2024

• Maintained a strong relationship with the customers and clients throughout to work towards achieving goals through smooth day-to-day operations.

• Developed and implemented marketing promotions and sales techniques to drive sales growth and improve profit margins.

• Conducted regular re-pricing of products to align with special sales promotions and price markdowns.

• Conducted regular inventory counts to track stock levels and support efficient store operations.

• Assist customers with locating items, answering questions about products, and offering suggestions for additional purchases.

• Played a crucial role in implementing sales promotions and updating promotional materials. Rameshwar Infra Creation LLP Gujarat, India

Sales and Marketing Intern Jan 2022 – Jan 2023

• Managed quality communication, customer support and product representation for each client.

• Regularly sought opportunities to upsell and add on additional merchandise.

• Helped customers select products that best fit their personal needs.

• Offered exceptional customer service to differentiate and promote the company brand.

• Built customer confidence by actively listening to their concerns and giving appropriate feedback. SKILLS

Microsoft Office, Communication, Accounting Software, Inventory Management, Sales Leadership, Point of Sale, CRM, Upsell, Prospecting, Collaboration, Customer Retention, Customer Service, Loss Prevention, Networking, Multi-Tasking, Prioritization, Problem-Solving CERTIFICATIONS

• National Institute of Computer Technology CCC certificate

• White hat Jr certificate Python Programmer

• White hat Jr certificate certified game developer

• Tally Accounting Software Program Certificate

EDUCATION

Conestoga College Kitchener, ON

Business Administration Management

2023- 2025

Contact this candidate