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Customer Service Delivery Driver

Location:
Queens, NY, 11694
Posted:
March 19, 2024

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Resume:

Coretta Daniel

**** ***** ******* *****, ******, NY, 11693 • 267-***-**** • ad4f5m@r.postjobfree.com

Excellent time management skills and the ability to deliver on time. Service-oriented and not afraid to take on difficult tasks. Capable of effectively responding to customer feedback and complaints, resolving issues quickly, and maintaining customer satisfaction. Intelligent, quick learner memorizes delivery areas, locates destinations, and explains the most up-to-date product information quickly. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the any business. Determined and dependable leader with exceptional customer service abilities. In terms of maintaining accounts, servicing customers, and accounting for funds, I am extremely organized and proactive. Customer service

MS Office

Supervision

Relationship development

Communications

Team management

Business operations

Safe vehicle operation

Route planning

Organization

Budgets

Product promotions

Operational improvement

Social Sciences - Bachelor of Science - 2014

Kaplan University - La Crosse, WI

Automotive Engineering - Associates Degree - 2011

Lincoln technical institute - Philadelphia, PA

Culinary Arts - ServSafe - 2006

Aramark Corporation HQ - Philadelphia, PA

Phlebotomy and ekg - Phlebotomy and ekg certification - 2005 Star technical institute - Philadelphia, PA

High School Diploma - 2004

Strawberry Mansion High School - Philadelphia, PA

Delivery Driver Helper - November, 2021 to Present Ups - State College, Pennsylvania

Oversaw product transitions from the warehouse to the customer's location, including loading and unloading according to specifications. Calculated the best routes for driving to customer locations, taking into account factors such as weather and road construction. Policies and procedures were implemented across warehouse and shipping platforms. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Business Consultant/public notary - November, 2018 to Present Self employed - Boalsburg, PA

Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands. Provide cost-effective suggestions for improving a business plan. Complete business plans and operational strategies for new and existing businesses were developed by me. Created, implemented, and tracked marketing and promotional strategies to help businesses achieve long-term success and meet challenging goals while staying within budgetary constraints.

Advised

Help businesses grow by identifying flaws and recommending solutions. I've written complete business plans for both new and established businesses. Delivery Driver - August, 2018 to February, 2020

Monte Carlos Pizza & Wings - State College, PA

Double-checked daily deliveries against shipping instructions before delivering to customers. Choose the best routes in accordance with delivery instructions to meet tight deadlines. Completed rush deliveries under tight deadlines to meet customer requirements. Submitted receipts and money received from deliveries at end of each shift. Chief Financial Officer - March, 2012 to January, 2015 Butler & Butler Inc - Philadelphia, Pennsylvania

Developed, planned, and implemented policies and procedures to boost productivity and maximize investment returns. Was in charge of the company's entire financial operations, including budgets, payroll, and accounts payable and receivable. Created successful benchmarks and performance optimization strategies to help the company achieve its goals. Was in charge of implementing strategic business plans to meet accounting, compliance, and revenue goals. Examined operational performance and efficiency in order to identify and implement cost-cutting and process-improvement initiatives. Negotiated and approved all contracts and agreements with suppliers, distributors, and state and federal agencies. Developed and implemented strategies to help the company achieve its vision and improve tactical operations. Janitorial Cleaner - October, 2009 to March, 2011

Service master clean - Philadelphia, Pennsylvania

Meticulously dusted all of the furniture and fixtures. Tabletops, chairs, and condiment containers were all wiped down. Created and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows, and dusting. Kept the restrooms clean, stocked, and well-maintained for both staff and visitors. Telemarketer - August, 2006 to February, 2008

Telecommunication inc - Philadelphia, Pennsylvania Responded to information requests in a timely, courteous, and knowledgeable manner. Inbound phone calls from potential customers were handled by me. Contacted private individuals or businesses over the phone to solicit sales. Used scripted sales strategies to speak with customers who were reached through manual dialing and automated systems. Provided details on available products and services, including membership information and purchase benefits.



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