Teliya Lyles

Medical Assistant

North Las Vegas, NV 89031

ad4f4w@r.postjobfree.com

+1-725-***-****

Hard-working professional with 5+ years of experience and a proven knowledge of conflict resolution, customer

communications, and customer satisfaction. Aiming to leverage my skills to successfully fill the Customer

Service role at your company.

Work Experience

Customer Service Representative

SILVER SPOON - Las Vegas, NV

August 2021 to June 2022

Serving customers, prep work, exchanging monies.

Medical Assistant

ADVANCED ADOLESCENTS PEDIATRIC GASTROENTEROLOGY - Las Vegas, NV July 2018 to February 2019

Record patients' medical history, vital statistics, or information such as test results in medical records. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Interview patients to obtain medical information and measure their vital signs, weight, and height. Authorize drug refills and provide prescription information to pharmacies. Show patients to examination rooms and prepare them for the physician. Explain treatment procedures, medications, diets, or physicians' instructions to patients. Contact medical facilities or departments to schedule patients for tests or admission. Greet and log in patients arriving at office or clinic. Schedule appointments for patients.

Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

Survey Specialist

PRECISION OPINIONS - Las Vegas, NV

August 2016 to September 2017

Prepare, manipulate, and manage extensive databases. Provide assistance with the preparation of project-related reports, manuscripts, and presentations. Obtain informed consent of research subjects and/or their guardians. Perform descriptive and multivariate statistical analyses of data, using computer software. Verify the accuracy and validity of data entered in databases; correct any errors. Develop and implement research quality control procedures. Present research findings to groups of people.

Provide assistance in the design of survey instruments such as questionnaires. Dispatch Agent

BARRISTER GLOBAL - Las Vegas, NV

April 2014 to July 2016

Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.

Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.

Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.

Confer with customers to determine their service requirements and travel preferences. Provide clients with assistance in preparing required travel documents and forms. Sales Representatives

PROMO DIRECT - Henderson, NV

June 2012 to August 2013

Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare sales slips or sales contracts.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Maintain records related to sales.

Place special orders or call other stores to find desired items. Help customers try on or fit merchandise.

Education

Medical

NEVADA CAREER INSTITUTE - Las Vegas, NV

June 2018

Skills

• Patient Care

• EMR

• Vital Signs

• Epic

• Injections

• Laboratory Experience

• Phlebotomy

• Insurance Sales

• Triage

• Venipuncture

• Medical Scheduling

• Medical Records

• Conflict Management

• Medical Office Experience

Awards

CPR

March 2018

Certifications and Licenses

Life and Health Insurance

CPR Certification

Additional Information

Microsoft Word

Excel

Injections

EKG

Contact this candidate