Customer Service Operations Supervisor
Resume:
Miguel Pineda Moreno
Email: ***************@*****.***
Livermore, CA 94551
**********@************.*******.***
Authorized to work in the US for any employer
Work Experience
Operations Supervisor
Chick-fil-A Restaurants - Livermore, CA
December 2022 to May 2023
Working as a operations supervisor at Chick-fil-A I learned how to work in a fast pace environment while being able to supervise my shift & provide excellent customer service. Everything from working on operations with team leaders and helping team members with different tasks, providing great food and service for our guest and being a helpful leader throughout all of my shifts were wonderful tasks I had . Supervisor
Plucked Chicken and Beer - Livermore, CA
March 2021 to December 2022
My job here consisted of supervising shifts and ensuring we serve quality food and deliver fantastic customer service. I was given the opportunity to learn and execute this position which gave me a lot of new knowledge on how to develop great leadership skills . I also had the opportunity to supervise labor percentages, make daily reports and make safe counts. Landscape Laborer
4 Seasons Landscaping - Lawrenceville, GA
January 2018 to December 2019
Operated and correctly functioned different types of machinery on each work site and making sure that my job is done correctly/safely. Worked on public and private properties each with specific instruction until the customer was satisfied.
Chick-Fil-A Team Member
Chick-fil-A - Lawrenceville, GA
January 2017 to December 2018
Complete daily tasks and routine’s and consistently helping with ordering, cooking, and serving out food. Furthermore, making sure that the work space is organized and clean at all times. Education
High school diploma
Discovery high school - Lawrenceville, GA
August 2014 to May 2018
Skills
• Landscape Maintenance
• Drywall
• Remodeling
• Handyman
• Carpentry
• Outstanding time management, Teamwork, bilingual, great communication skills & great leadership skills . (4 years)
• Shift management
• Restaurant experience
• Leadership
• Supervising experience
• Store management
• Customer service
Languages
• English - Expert
• Spanish - Expert
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