RESUME

Laurie Ciufo

**** ********** *****

Windsor, CO 80550

ad4f4g@r.postjobfree.com

Cell: 970-***-****

Currently employed by Kelly Services of Boulder, Co.

Professional Experience:

Administrative: Helios Research, Social Security Administration

Assessing and Determining Action: Social Security Administration

Benefits Screenings: Social Security Administration

Board of Education Test Evaluations: Measured Progress

Claims Development Clerk: Social Security Administration

Clerical/Secretarial: Larimer County Department of Engineering, United

States Treasury; Social Security Administration, Helios Research, and

Environmental Protection Agency.

Clerk Stenographer: United States Treasury

Composition of Correspondence: Social Security Administration,

Environmental Protection Agency, United States Treasury, Helios Research

and New York Life Insurance.

Customer Service Expert: Social Security Administration

Data Entry and Maintenance: Social Security Administration, Measured

Progress, Kelly Services, and Teletech

Determining Course of Action: Social Security Administration, Kelly

Services, and Teletech

Dictation and Shorthand: United States Treasury and Rochester Business

Institute

Diplomacy and Tact: Social Security Administration, Kelly Services, Larimer

County, Board of Education, Helios Research, United States Postal Service,

Environmental Protection Agency, and United States Treasury

Disability and Retirement Discussion and Screening: Social Security

Administration

Directing Workflow: Social Security Administration, Kelly Services,

Teletech, and Measured Progress

Editing and Analysis: Measured Progress, Social Security Administration,

Helios Research, Environmental Protection Agency, United States Treasury,

and New York Life Insurance.

Educating: Poudre Valley School District, Social Security Administration

and the Sewing Circle

Effectuating Case Leads: Social Security Administration, New York Life

Insurance

EXCEL documents: Social Security Administration

Field Work: Social Security Administration

File Clerk: Kelly Services, Teletech

Human and Public Services: Social Security Administration

Human Resources: Kelly Services; Teletech File Clerk

Interdepartmental Communications and Liaison: Social Security

Administration, Helios Research, and Teletech

Interviewing and Screening for eligibility: Social Security Administration

Mail Handling and processing: Social Security Administration, Larimer

County, Helios Research, Environmental Protection Agency, United States

Treasury, Power Lawn Mower Parts, and New York Life Insurance.

Marketing: Saatchi and Saatchi

Policy analysis: Social Security Administration

Promotional Sales and Modeling: Christopher Banks

Protection of Personal Information and Professional Discretion: Social

Security Administration, Teletech Human Resources, Measured Progress,

Larimer County Foster Care Training, Helios Research, United States Postal

Service, Environmental Protection Agency, and United States Treasury

Public Speaking: Social Security Administration, Poudre Valley School

District, and Colorado Master Gardener

Reception: United States Treasury, Helios Research, and Social Security

Administration

Screening of Interviews and incoming calls: Social Security

Administration, Larimer County, and Helios Research

Service Representative: Social Security Administration

Teaching: Poudre Valley School District, Colorado Master Gardener, and the

Sewing Circle

Trouble shooting and problem analysis: Social Security Administration,

Colorado Master Gardening

Typing and Data Entry: Social Security Administration, Larimer County,

Helios Research, Environmental Protection Agency, and United States

Treasury

WORD Documents: Social Security Administration

Volunteer Experience:

BSF (Bible Study Fellowship) Fort Collins.

Colorado State University: Colorado Master Gardener program

Friends of the Library: Loveland library

Larimer County: Foster Care training

Weld County Cooperative Extension: Master Gardener program

Education:

Bachelor of Science: Psychology and English. University of Rochester,

Rochester, New York

Associate: Liberal Arts. Monroe Community College, Rochester, New York

Graduate PHI THETA KAPPA HONORS 3.92 GPA

A.O.S. (Academic Occupational Studies): Legal Administrative

Assistant/Secretarial Studies, Rochester Business Institute, Rochester, New

York

Sequence of Career Experiences:

2014-2015: Kelly Services: Teletech: Greeley, CO

Title: Chief File Clerk

2011-2013: Measured Progress: Longmont, CO

Title: Test Evaluator

2001-2011: Social Security Administration: Fort Collins, Loveland, and

Greeley, Colorado: Title: Service Representative.

2001: Larimer County Department of Engineering. Fort Collins, Colorado:

Title: Secretary.

2000: Poudre Valley School District. Fort Collins, Colorado:

Title: Substitute Teacher for special needs children.

2000: Larimer County Clerk and Recorder, Fort Collins, Colorado:

Title: Technician.

1997: Social Security Administration: Rochester, New York:

Title: Service Representative.

1993: Saatchi & Saatchi, Rochester, New York:

Title: Account Clerk.

1986-1993: Social Security Administration: Rochester, New York,

Albuquerque, New Mexico:

Title: Service Representative.

1984-1986: Helios Research Corporation, Mumford, New York:

Title: Secretary/Receptionist/Interdepartmental Liaison.

1985: United State Postal Service, Brockport, New York:

Title: Mail Carrier.

1980-1984: Social Security Administration, Rochester, New York:

Title: Claim Development Clerk and Service Representative.

1978-1980: Environmental Protection Agency (EPA), Rochester, New York:

Title: Clerk/ Typist.

1978: United States Department of the Treasury, Washington, D.C.:

Title: Clerk/Stenographer.

1977-1978: Power Lawnmower Parts; Rochester, New York,

Title: Clerical Secretary

1976-1977: New York Life Insurance Co, Rochester, New York;

Title: Secretary.

Contact this candidate