MISAN EFEDUMA

ad4f3j@r.postjobfree.com +1-780-***-**** Edmonton, AB

PROFILE

●2+ years’ experience in multi-provincial, unionized and non-unionized full Canadian Payroll cycle and Time Keeping

●Payroll Compliance Practitioner Candidate

●Updated knowledge of Income Tax Act, Canada Labor Code, Alberta Employment Standards

●Working knowledge of Payroll systems and analytical tools such as ADP WFN, Sage Payroll, Microsoft word and excel (VLOOKUP’s, Pivot Tables,)

●Proven record of handling multiple priorities with a level of high accuracy while also paying attention to detail in a large fast paced work environments with strict deadlines

SKILLS

●Payroll Administration

●Benefits Administration

●Highly Analytical

●Year End Processing

●Time- Management

●High spirited and friendly

●Problem Solver

●Payroll Compliance

●Excellent Communication

●Interpersonal skills

●Team Player

●Attention to details

●Self-Motivated

●Customer Service

●Service minded

●Data Entry and Bookkeeping

●Reconciliation

●Meets constant deadlines

PROFESSIONAL EXPERIENCE

Payroll Administrator Feb 2023 - Present

Pay Correct Consulting Edmonton, Canada

●Enters, prepares, verifies, and processes bi-weekly payroll for over 400 employees while ensuring that the approved timesheets are reasonable and in compliance with employment labor standard act

●Ensures timely reporting of all payrolls withholding tax payments to the CRA

●Performs payroll accounts reconciliation after every pay period, on a monthly, quarterly and annual basis

●Researches, solves and answers internal and external payroll inquiries received through email, phone and chat whilst still maintaining confidentiality of data and information

●Constantly updating my knowledge and providing information in accordance with legislations, collective agreements, and third-party processes

●Processes manual checks, manages garnishments and various employee deductions

●Streamlines termination processes by computing vacation pay, severance, wages in lieu, as well as generating ROE’s

●Investigates and resolves payroll discrepancies as they occur making post payroll and year end processes efficient and timely.

Human Resources/Payroll Administrator Nov 2012 – Jan 2023

Julius Berger Services Nig. Ltd Nigeria

●Assisted the Human Resources Managers with the recruitment process by identifying candidates, pre-screening, conducting references checks and issued employment contracts

●Identified current and prospective staffing requirements, prepared and posted job vacancies, advertisements, and screened applications

●Maintained accurate and up-to-date employee records, including personal information, benefits, and training records

●Prepares special payments such as off-cycle pay, bonuses, retroactive payments, reimbursements, termination pay including wages in lieu, severance, notice pay etc.

●Processes biweekly payroll for Salaried employees

●Drafted offer letters for new hires in accordance with company’s policy

●Advised job applicants on employment requirements and on terms and conditions of employment

●Reviewed candidate inventories and contacted potential applicants to arrange interviews and arrange transfers, redeployment and placement of personnel

●Involved in negotiations of settlements of appeals and disputes and coordinated termination of employment process

Team Lead, Customer Service Oct 2010 – Oct 2012

Paul Evans Nig. Ltd Nigeria

●Maintained customer relationships in a high-volume call center by actively listening to their concerns, understanding the problem and providing prompt, accurate and up-to-date resolution via phone calls

●Improved quality service and revenue by recommending improved services that meet the needs of customers

●Responded to incoming customer queries regarding billing, payments, existing and new services, promotions and offers, upgrade or downgrade of services, payments, etc.

●Aiming for first call resolution and answer customer’s queries by walking them through our clients’ system–explaining the process to the customer and providing turn-around time

●Initiated investigations and created requests, if customer’s queries cannot be addressed on the call, and determine its level of priority

●Ensure that confidential information is not requested or disclosed without the customer's consent and maintain the privacy of customer and client information

●Performed a wide range of data entry duties

EDUCATION

●Master’s in Business Administration (MBA) (Evaluated by WES) 2018

Delta State university Abraka.

●Bachelor of Science in Banking & Finance 2010

University of Port-Harcourt

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