Global HR Leader

DIVYA MOUDGIL, MBA (HR), B.E. (Computers)

+91-971*******/ +1-720-***-**** ****************@*****.*** Denver, Colorado (US) Page 1 of 3

Senior HR Leader with a demonstrated experience in People Strategy and Implementation, across six different industries.

CAREER ACCOMPLISHMENTS

• Lightstorm Telecom (2021-23): Established the HR/ People function from scratch, ensuring its Vision and Plan support ambitious (startup) business goals.

• Le Passage to India/ TUI (2018-21): Built the new Organization Structure, aligned with the Global strategy, resulting in better business scalability and higher work accountability.

• Le Passage to India/ TUI (2018-21): Recrafted the Annual Learning Academy & Performance Measurement system, whilst achieving ‘Excellent’ employee engagement score.

• Renault India (2016-18): Redesigned recruitment using Korn Ferry Job Evaluation (JE). PROFESSIONAL EXPERIENCE

Lightstorm Telecom Connectivity Private Limited

Lightstorm Telecom Ventures is an independent, carrier-neutral telecom infrastructure platform set up by I Squared Capital, a global infrastructure-focused private equity fund. The mission is to create a digital native and market leading network platform-based business, built on asset acquisitions roll up and business transformation strategy. Global Head HR (Jan 2021 till June 2023), Southeast Asia Responsible for the People function across 3 geographies – India, Singapore, and Indonesia. As part of the Senior Leadership Team, my role focused on driving up the revenues and profitability of a growing enterprise by means of a well-rounded and effective People function. Led headcount growth from 20 to 400 in 2 years. Represented Lightstorm as the single point HR interface for I Squared Capital. Reported directly to the Global CEO. Led a team of 7.

Tenure highlights:

• Steered year-on-year Annual Operating Plan (AOP) to calibrate and align manpower budgets, hiring, performance management, compensation & benefits, and all other HR annual initiatives.

• Created and implemented Grading/ Banding framework for the entire Organization.

• Set up the organization structure, policies, hiring, compliance and all other HR processes for Indonesia and Singapore, in addition to India.

• Developed the Talent Management blueprint, including Organizational Development and Growth readiness (ODGR), Competency Mapping (Technical & Behavioral), Quarterly Talent and Competency Gap Assessment(s).

• Led Learning & Leadership Development to create a culture of collective success and learning. Conducted and led Leadership programs to identify and build the next level leadership or succession pipeline.

• Hired key positions such as Head Customer Experience & Success, Senior General Counsel, Head Sales Europe, Head Product Management, Head Network Operations, amongst others. Created a new vertical - Network Operations Center (NOC) – by means of successful reverse transition from third- party based model.

• Conceptualized and implemented the HR Management System (HR IS) using ZingHR, automating the entire Employee Lifecycle - Performance Management, Recruitment Management System, Employee Recognition, Compensation & Benefits, and Labour Compliances.

• Successfully led Company-wide projects such as Environmental and Social Management System

(ESMS), Cross-functional sprint projects, Global Induction Programs and Executive Compensation Benchmarking (CEO/ CXO level).

• Represented Lightstorm at the annual International Telecom Week (ITW) at Washington DC, as a Senior Leadership Team (SLT) member.

DIVYA MOUDGIL, MBA (HR), B.E. (Computers)

+91-971*******/ +1-720-***-**** ****************@*****.*** Denver, Colorado (US) Page 2 of 3

Le Passage to India Private Limited (LPTI), TUI Destination Experiences, India & Indian Ocean Le Passage to India (LPTI) is one of the leading Destination Management Companies (DMC) in India. The Company is part of the world’s number one tourism business leader – TUI Group. Head HR (Oct 2018 to Jan 2021), Delhi/ NCR

Led HR through a phase of business growth, acquisition, and culture shift; successfully partnering with the senior leadership on organization restructuring, talent development & mobilization. Reported to the India CEO, worked closely with the Regional Managing Director, TUI. Led a team of 4.

• Created KPI-led career progression for client, guest, supplier-facing & internal roles.

• Strengthened talent acquisition by strategically hiring for ‘potential’. Reduced Cost per hire by 25% using channels such as social media & candidate referrals.

• Redefined KPIs for all jobs, leading to reduced job redundancy and costs. Drove FTE productivity and seasonality cost reduction: achieved cost saving of 6MN (16%) in FY19-20.

• Launched campus recruitment program. Enabled business growth by identifying & closing talent gaps: achieved annual talent rotation of 20% via fresh external cross-industry hiring & executive trainee programs.

• Successfully delivered redesigned Annual Learning Academy: structured approach to learning with Training Need Identification, linking learning to business objectives, establishing training metrics for continuous improvement, better awareness & employee buy-in through internal branding.

• Conducted compensation benchmarking to align payroll structure with industry best-practices

(introduction of flexible benefit basket)

• Deployed HR Analytics for continuous improvement: Training effectiveness (y-o-y improvement 30%), Onboarding experience (y-o-y improvement 20%), Exit analysis (y-o-y retention up by 6%), Assessment Center (10% staff placed in key roles)

• Led Statutory & Compliance mandate for the Organization. Renault India Private Limited (RIPL)

Renault India Pvt. Ltd. is a wholly owned subsidiary of Renault S.A., France. Business Partner HR (July 2016 to Sept 2018), Gurgaon HR Business Partner for After Sales & Customer Service divisions (PAN India). Reported to Head HR.

• Led quarterly functional career committees to deliberate key positions, succession plan, high- potential talent. Effectively leveraged 9 grid model for performance & promotion assessments.

• Led compensation & benefits for Renault India, managed budgets, achieved average compa-ratio of 90% for new hires (FY17-18). Evaluated ~50 roles based on Korn Ferry Hay job evaluation methodology. Critically analyzed hiring process (via benchmarking study) to re-align median as per market standards.

Smart Cube India Private (TSC)

The Smart Cube is the Global Provider of Customized Research & Analytics Solutions for the CPG, Life Sciences, Retail, and Industrial & Financial Services Sectors. Manager HR (Dec 2012 to Mar 2016), Delhi/ NCR

Worked closely with cross-cultural and cross-geographical teams based in UK, US, Uruguay, Romania, and China. Reported to Head HR.

• Led Culture Audits for Great Place to Work (GPTW) - 2014 and 2015.

• Career development: Defined career growth for subject matter expert (SME) roles.

• International mobility: Developed guidance on compensation, benefits, legal and contractual obligations for employee movements from India to China, Uruguay, and Romania. DIVYA MOUDGIL, MBA (HR), B.E. (Computers)

+91-971*******/ +1-720-***-**** ****************@*****.*** Denver, Colorado (US) Page 3 of 3

• Higher Education policy: Identified certifications, short-to-medium term courses for employee development, thereby reducing undesired attrition.

• Other initiatives: Introduced initiatives such as Candidate Information Packet (CIP), Manager upward feedback and 360 leadership feedback, TSC Network of Women (T- NOW), Employee Counselling & Peer to Peer recognition.

BA Continuum India Private Limited (BACI)

BA Continuum India Private Limited is a non-banking subsidiary of Bank of America Assistant Manager HR (Feb 2009 to Aug 2012), Hyderabad & Gurgaon Supported 3 different business units during my tenure. Tata Consultancy Services (TCS)

Tata Consultancy Services is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.

Assistant Systems Engineer (Sept 2005 to May 2007), Gurgaon Worked for UK based client project Network Custodian Services (NCS) in the testing/maintenance domain as an IT Engineer.

ACADEMICS QUALIFICATION & PROFESSIONAL CERTIFICATION(S)

Master of Business Administration (MBA), HR from Symbiosis Institute of Management Studies, Pune (2007-2009)

Bachelor’s Engineering (B.E), Computers from University of Pune (2001-2005)

Organization Development (OD) from Tata Institute of Social Sciences (TISS), Mumbai (2018)

Guide chart profiling method for Job Evaluation, Korn Ferry (2016)

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