OMOLOLA PEACE ADEWOLE
Tel: 070******** Email Address: ad4f0z@r.postjobfree.com. Sex: Female
Address: Baruwa, Iyana-Ipaja, Lagos
PROFILE
Highly result-oriented young professional seeking a challenging environment where I can push the boundaries of innovation in a company that offers opportunities to solve problems while delivering company’s goals using my top notch soft and hard Skills to work and ensure customer’s satisfaction by achieving delivery of service, equality norms through interaction with clients, prompt handling of requests and complaint resolution.
SKILLS
•Exceptional organizational and analytical abilities with leadership skills.
•Very good internal and external communications skills.
•Proficient in the use of Microsoft Word, Excel and PowerPoint.
•Customer Relationship Skills
•Interpersonal and fast learning skills
WORK EXPERIENCE
WAKANOW December 2022 - Till date
Customer Care Representatives
Generate sales leads
Answering questions about a company’s products or services
Handling customer complaints
Listening to and resolving customer complaint
Providing proactive customer outreach
Newedge Finance Limited, Lagos June 2020 – December 2022
Sales Representative/Agent
•Present, promote and sell products and services using solid arguments to existing and prospective customers and clients hereby increasing company’s sales productivity by 10%.
•Performed cost-benefit and needs analysis of existing and potential customers in order to meet their needs.
•Established, developed and maintained positive business and customer relationships.
Guinness Nigeria, Ikeja -Lagos January 2020 – March 2021
Brand Ambassador (Contract)
•Established and maintained relationships with vendors and merchants that sell the company’s products and services.
•Worked with the company’s marketing department to learn and implement the company’s marketing strategy at events.
•Generated sales leads.
Arla Foods- Lagos September 2017- December 2017
Brand Ambassador (Contract)
•Created awareness for a company’s service or product, interacting with customers to listen their feedback and developing new ways to market products.
•Generated sales leads and created reports as regards the sales leads.
Silas International Nur/Pry School- Akure, Ondo State August 2012 – May 2013 School Teacher
•Reinforced and maintained classroom management by incorporating motivational activities and positive reinforcement where students took ownership of their actions and behavior.
•Carried out data entry; produced documents reports and presentation for the School Authorities and ensured timely preparation for weekly meetings.
1
EDUCATION
BSc. Demography and Social Statistics November 2015 – December 2019
Federal University of Oye-Ekiti (FUOYE), Ekiti State
Post-Secondary (Technical and Vocational) in Computing August 2014- November 2014 Adebabs Tech - Akure
West African Examination Council. September 2008 – July 2014
Adetola International College, Akure
Primary School Leaving Certificate Examination September 2000 – July 2008
Adetola International Nursery and Primary school, Akure
SKILLS
Proficient use of CRM software, Microsoft word, Microsoft excel
INTEREST/HOBBIES
Traveling, Cooking and getting to know new things
REFEREES
Available on Request.