JENNIFER SYKORA

PROFESSIONAL SUMMARY

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.

SKILLS

• HIPAA Compliance

• Medical Terminology

• Medical office administration

Electronic Health Records (including

EPIC, Experity, and Ecw experience)

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• Payment Collection

• Professional Bedside Manner

• Patient Assessments

• Equipment Sterilization

• Medical Records Management

• Inventory and supply management

• Direct Patient Care

• Dementia and Alzheimer's knowledge

• Customer Service

• Insurance Claims

• Antigen testing

Electrocardiographic rhythm

recognition

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• Medical billing and coding

• First Aid

• Insurance Verification

• CPR

• Specimens collection and processing

WORK HISTORY

February 2024 - Current

AFC Urgent Care - Advanced CMA Per Diem, Wendell, NC Enhanced patient care by implementing advanced CMA techniques and procedures.

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Assisted physicians with comprehensive patient assessments, leading to accurate diagnoses and effective treatment plans.

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Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.

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Provided compassionate care to patients during routine appointments, emergency situations, and surgical procedures.

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Utilized advanced knowledge of medical terminology and diagnostic testing in daily practice, improving the accuracy of documentation and communication between healthcare professionals.

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ad4f0g@r.postjobfree.com

919-***-****

Franklinton, NC 27525

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EDUCATION

No Degree, EMT

Vance Granville Community

College, Henderson, NC

August 2020

Associate of Applied Science,

Medical Assisting

Vance-Granville Community

College, Henderson, NC

May 2013

Associate of Applied Science,

Early Childhood Education

Vance Granville Community

College, Henderson, NC

August 2010

High School Diploma

Bunn High School, Bunn, NC

May 1995

• CPR Certified

Student Association of

Medical Assistants VP of

Graduating class

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CAHEPP Accredited

education

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Current member of

American Associations Of

Medical Assistant (AAMA)

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February 2024 - Current

PM Pediatrics Urgent Care - Advanced CMA Per Diem, Raleigh, NC January 2017 - January 2023

Novant Healthcare - Advanced CMA, Wake Forest, NC

Conducted thorough patient interviews to obtain detailed medical histories, allowing for more effective treatments and interventions.

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Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.

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Utilized Experity electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.

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Enhanced patient care by implementing advanced CMA techniques and procedures.

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Streamlined medical office operations for increased efficiency and improved patient satisfaction.

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Assisted physicians with comprehensive patient assessments, leading to accurate diagnoses and effective treatment plans.

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Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.

•

Utilized advanced knowledge of medical terminology and diagnostic testing in daily practice, improving the accuracy of documentation and communication between healthcare professionals.

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Conducted thorough patient interviews to obtain detailed medical histories, allowing for more effective treatments and interventions.

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Administered medications accurately and safely under physician supervision, reducing the risk of adverse reactions or complications.

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Maintained a clean and organized work environment to ensure compliance with infection control protocols and promote patient safety.

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Utilized ECW electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.

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Demonstrated excellent interpersonal skills when communicating with patients from diverse backgrounds, fostering trustful relationships crucial for providing high-quality healthcare services.

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Enhanced patient care by implementing advanced CMA techniques and procedures.

•

Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.

•

Provided compassionate care to patients during routine appointments, emergency situations, and surgical procedures.

•

Conducted thorough patient interviews to obtain detailed medical histories, allowing for more effective treatments and interventions.

•

Administered medications accurately and safely under physician supervision, reducing the risk of adverse reactions or complications.

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Educated patients on preventative care measures, contributing to improved overall health outcomes for individuals served.

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Participated in ongoing professional development opportunities to stay current on best practices within the advanced CMA field.

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Utilized EPIC electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up

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March 2017 - December 2018

UNC Rex Healthcare - Advanced CMA, Raleigh, NC

September 2013 - January 2017

Wake Forest Dermatology - Medical Assistant, Wake Forest, NC May 2013 - July 2013

NC Pediatrics - Meidcal Assistant Intern, Butner, NC appointments.

• Sanitized, restocked, and organized exam rooms and medical equipment.

• Called and faxed pharmacies to submit prescriptions and refills. Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

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Acted as a valuable resource for colleagues by sharing advanced CMA knowledge and expertise, fostering a collaborative work environment that promoted continuous improvement.

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• Sanitized, restocked, and organized exam rooms and medical equipment. Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

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Performed medical records management, including filing, organizing and scanning documents.

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Documented vital signs and health history for patients in clinic and hospital environments.

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• Called and faxed pharmacies to submit prescriptions and refills. Collected and documented patient medical information such as blood pressure and weight.

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Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

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• Taught patients about medications, procedures, and care plan instructions. Obtained and documented patient medical history, vital signs and current complaints at intake.

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• Verified patient insurance coverage and collected required co-payments.

• Completed EKGs and other tests based on patient presentation in office.

• Prepared lab specimens for diagnostic evaluation.

• Oriented and trained new staff on proper procedures and policies. Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

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Utilized EPIC electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.

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Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

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Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

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Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

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Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

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Performed efficient suture removal and reiteration of care instructions for patients after procedures.

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Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.

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Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.

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Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.

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Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.

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