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Business Development Account Management

Location:
Bronson, FL, 32621
Posted:
April 08, 2024

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Resume:

Lauri A. Giamporcaro

Bronson, FL ***** 813-***-**** ad4ezg@r.postjobfree.com

https://www.linkedin.com/in/laurigiamporcaro

PROFESSIONAL

SUMMARY

Expert and Versatile, results-driven professional with 20+ years of comprehensive experience developing exceptional sales, account management, business development, and analytical experience. Proven problem-solving and analytical thinking skills, a fast learner, and the ability to adapt to evolving industry trends. A dedicated professional with the drive and skill set to excel in sales/account management, and analytical roles that will enhance a company's ability to capture profitable markets. Focused professional with years of success in financial analysis and reporting. Poised in delivering advanced reporting to plan, design, execute, and evaluate report results. Considered an expert in analyzing business needs using technical skills to provide data and information analysis to achieve continuous improvement. Proficient in advanced formulas and functions to produce data-driven reports.

SKILLS

PROFESSIONAL SKILLS

• Industry Trend Analysis

• Executive-Level Presentations

• Customer Service

• Attention to Detail

• National accounts

• Rebate Management Solution

• C-Suite Level Sales Management

• Business Development

• Cold calling skills

• CRM Systems

• Relationship building

• MSA Settlements

• Account development

• Fraud, Waste and Abuse FWA

experience

• Active Listening Skills,

• Self-motivated and Competitive

• Pharmacy Knowledge

• Worker Compensation Claims

• Self-Insured Claims

• Durable Medical Equipment (DME)

• QBR, IDN, WC, RX, WAC, AWP,

SNF, LTC, IDN, POC, and SME

TECHNICAL SKILLS:

• Microsoft Office (Outlook,

Word, Excel, PowerPoint,

Office 365, and Access)

• Salesforce

• Microsoft Dynamics CRM,

• Google Suites,

• Tableau,

• TOAD,

• DOMO,

• SQL,

• JIRA,

• MicroStrategy,

• ServiceNow,

• WebEx, Zoom, Google Teams

• Social Media platforms,

• Visio Publisher,

• WordPress,

• Adobe Illustrator

WORK HISTORY

ACCOUNT EXECUTIVE – DRUG REBATES 10/2023 to Present ThirdWave RX Las Vegas, NV

• Drug Rebates for LTC, SNF, RX, Specialty, and Correctional RX facilities.

• Worked remotely from Home based office in Tampa, FL

• Responsibilities entail leading and retaining an assigned client base.

• C-Suite client base of Specialty, Oncology, and Hospital accounts.

• Work efficiently by collecting claim data, validating formulary and claim information, and improving client pharmaceutical spend.

• Managing utilization data for client reporting for remittances

• Data integrity when reviewing and analyzing data and rebate optimization.

• Perform ad-hoc analytics for Rebate Submission claims.

• Complete success and satisfaction of the TWRX client base.

• Account Primary Point-of-contact for clients and TWRX team members.

• Support the Account Management team in supporting operational leadership.

• Client-facing.

• Involved with clients from the onboarding kick-off to post-sale.

• All deadlines are met.

My core competencies include leading and retaining a diverse client base of specialty, oncology, and hospital accounts, working remotely and efficiently, collecting and validating claim data and formulary information, improving client pharmaceutical spend, managing utilization data for client reporting and remittances, performing ad-hoc analytics for rebate submission claims, and supporting the account management team. I am passionate about providing exceptional service, enhancing client loyalty, and driving PBM success and savings with rebate optimization. I am always eager to learn new skills, collaborate with cross-functional teams, and contribute to the growth and innovation of ThirdWaveRX.

ACCOUNT ANALYST 1/2023 to 9/2023

Smith Rx, Smith Health Lehi, UT

• Worked remotely from Home based office in Tampa, FL

• Data integrity when reviewing and analyzing data.

• Create C-level Client business reviews (QBR).

• Perform ad-hoc analytics for Self-Insured claims.

• SME for pharmacy transactions and processing scripts

• Complete post-sale success and satisfaction of the Smith RX customers.

• Strong industry and product knowledge and serve as a trusted partner.

• Support Account Management to support client’s operational leadership.

• Client-facing.

• Involved with the client from the implementation kick-off to post-sale.

• TPA/Vendor Client-facing connections and accumulation catchup files.

• All deadlines are met.

REPORTING ANALYST 12/2018 to 9/2022

OptumRx, United Healthcare Group Tampa, FL

• Worked remotely from Home based office in Tampa, FL

• Enhanced data integrity by paying meticulous attention to detail when reviewing and analyzing data maintenance processes.

• Create C-level Client business reviews and perform ad-hoc analytics for the Workers' Compensation Division

• Proactively identify trends and issues

• Make recommendations based on analyses for Client presentations.

• Supported client relationship building and overall project management of analytic deliverables.

• Defined, developed, and refined methodologies, tools, and templates.

• Developed and maintained appropriate documentation regarding analytic approaches.

• FWA Fraud, Waste, and Abuse reporting for Clients.

• Proved successful working within tight deadlines and a fast-paced atmosphere.

• Security Clearance for Federal clients

REHIRED–INDEPENDENT CONTRACTOR FOR PROJECT 05/2018 to 11/2018 Management Health Solutions (MHS), LLC Tampa, FL

• Negotiated contracts and closed sales with C Suites in Hospitals

• Development of business and client relationships in US Hospitals Inventories for Medical, Surgery Areas and Pharmacies, through territories of AL, LA, FL, TN, KY, and AR

• Consistently exceeded quotas through penetration of new accounts.

• Developed account planning strategies, sales opportunities, and accounts with growth potential.

• Increased new business by 121% over 6 months.

• Contracted 16 new clients from prospecting.

ACCOUNT MANAGER 09/2017 to 04/2018

Law Office of Manley & Associates, LLC Atlanta, GA

• Worked remotely from Home based office in Tampa, FL

• Development of business and client relationships in the US for Case Management and MSA services

• Business Development thru networking in Florida and other key states

• Developed trust advisor relationships with key accounts.

• Developed a Drug Utilization Review (pharmacy) program to assist with settlement cost-saving measures.

• Presentation on MSA services to prospective clients

• Subject Matter Expert SME for client matters.

• Completed company certification of CEU classes in 9 states, which allowed CEU training for clients.

• Increased FL business by 161%, and increased business thru US by 128%.

ACCOUNT MANAGER 05/2007 to 08/2017

myMatrixx (Matrix Healthcare Services) / Express Scripts, Inc Tampa, FL

• 10+ years of Sales, Account Management, and CRM experience

• Account Manager Subject Matter Expert SME for client matters with a wealth of experience in medical and insurance claims for Workers Compensation

• Developed trust advisor relationships with key accounts to ensure the retention of the client base.

• Effectively applied cost reduction strategies to support company goals and profit margins for the client base.

• Skillfully developed departmental goals, objectives, and standards of performance, policies, and procedures.

• Managed sales revenue forecasting/business intelligence.

• Lead training of all end users on CRM functionality.

• Resolved client issues with initiative, good judgment, and timeliness.

• Sales representative that increased selling to existing client base to exceed set goals.

• Managed planning and achievement of client goals and objectives consistent with the company's mission, philosophy, and profitability.

• Consistently complied with HIPAA and URAC regulations.

• Improved in resolving and satisfying client requests and internal operational issues.

• MSA Settlement reporting to CMS.

• Increased Catastrophic Worker's Compensation claims business by 131% each year.

EDUCATION

Associates of Arts Science, Applied, Architectural Design 1986 CADD, Tampa, FL

ACCOMPLISHMENTS

LinkedIn Training:

• SQL Data Reporting and

Analysis,

• Business Analysis Foundations,

• Excel – Advanced Formulas and

Functions,

• Excel – Filtering Data, Excel –

Power Pivots,

• Excel Essential (Office 365),

• Learning WebEx,

• Business Development

• Cold calling skills

• Discovering your Strengths,

Leading Virtual Meetings

• Executive Presence on Video

Conference Calls,

• Managing Stress for Positive

Outcomes,

• Strategic Thinking,

• Developing Self-Awareness,

• Time Management – Work from

Home,

• Remote Work Foundations,

• Business Etiquette,

• Project Management

Foundations

• Certificate of Achievement:

Customization and Configuration

in Microsoft Dynamics CRM

• DOL Security clearance

AFFILIATIONS

• 2012 - 2017 – myMatrixx Ambassador for industry social media and marketing (Twitter, FaceBook, LinkedIn).

• 2014 - 2019 – Elected Board President for Homeowners Association (HOA

– 268 units) controlled expenses

• 2019 to Present – HOA Board/Treasurer for Special Tax District

. Association for 300 residential units



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