SANDRA GUADALUPE

Davenport, FL ***** 863-***-**** ad4ez5@r.postjobfree.com

SUMMARY

Dedicated Personal Shopper well-versed in selecting, packing and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring 8 years of retail experience to dynamic new position.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Customer-focused E-commerce Personal Shopper with 5 years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer needs, on time and in perfect condition.

Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

SKILLS

Mobile ordering understanding

Delivery procedures

Payment processing

Organization

Communication

Processing payments

Stock management

EXPERIENCE

08/2017 to 11/2021

E-Commerce Personal Shopper

Walmart Kissimmee, FL

Satisfied customers with quick, accurate service under tight deadlines. Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.

Completed pickup and shopping orders for customers within local area. Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver. Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases. Asked store associates for help locating missing products. Scanned items when pulling from shelves to update system stock information. Greeted customers and answered product or service questions. 08/2001 to 04/2003

Sales Associate

Macys Department Store New York, NY

Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Helped customers find specific products, answered questions and offered product advice. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Built and maintained relationships with peers and upper management to drive team success. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Received and displayed product shipments on store retail shelves upon delivery. Assessed customer needs to provide assistance and information on product features. 02/2002 to 03/2003

Warehouse Associate

Record Explosion New York, NY

Packed and labeled merchandise to prepare for loading and shipment to customers. Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Used pallet jacks to move items to and from warehouse locations. Received deliveries, scanned packages and updated orders in internal database. Examined packages and goods for damage and notified vendors of replacement needs. EDUCATION AND TRAINING

05/2001

GED

Bronx Eoc The Bronx, NY

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