DOUGLAS BROWN

Aurora, CO / 720-***-****

ad4ez4@r.postjobfree.com / www.linkedin.com/in/douglas-allen-brown/ SUMMARY AND PROFILE

BUILDING INNOVATIVE PROGRAMS, ORGANIZATIONS

AND TEAMS TO PROTECT COMPANIES FROM CYBER

Cybersecurity Executive (CISO, CTO, VP, Senior Director), Business Strategist, and Digital Forensics Pioneer with a deep understanding of the cyber threat landscape with a talent for helping companies identify vulnerabilities, define acceptable risk levels, and build cyber security architectures to accommodate their business needs. Business transformation driver who builds out organizations, innovates product and service offerings, and champions an enterprise culture of service and security. Reputation for business, financial, and technology acumen. Career Highlights

Business Transformation and Growth: Built trust relationships, facilitated sales and business development processes, and generated upsell opportunities helping IBM X-Force grow from startup to $100M+, expand globally and grow its customer base from 150 to 470.

Organization Building and Leadership: Envisioned/built IBM’s first commercial Incident Response Unit and Security Operations Center (SOC) propelling IBM into new business areas and generating new revenue streams. Deep belief in mentoring, developing, and providing the tools that enable people to succeed. I highly value customer success.

Innovation: Leveraged outside-the-box strategy with expertise in cyber security and technology operations to deliver game-changing security solutions. Devised a solution to take 1950’s-era illegal phone tapping law and apply to modern cyber/high-tech crimes; three cases successfully upheld by the US Supreme Court, co- authored two books teaching federal prosecutors how to apply the technique. Designed/developed systems to investigate cybercrimes globally.

Expertise Spanning Cybersecurity, Business, and Technology Operations Process and Performance Improvement Incident Response Management Systems Analysis and Implementation Strategic Planning and Innovation Total Quality Management (TQM) Vulnerability and Pen Testing Team Building / Leadership Digital transformation

Project Management Investigative Analytics

Employee Development Change Management

Security Operations Contract Negotiation

Regulatory Compliance

PROFESSIONAL EXPERIENCE

INDEPENDENT CYBER CONSULTANT

Hawk-I Industries

Dec 2022 – Current

Engaged with several companies (Fortune 1,000-250) as an independent consultant providing expert advice and guidance on numerous Cyber questions and problems helping them to enhance their security posture by hardening their security profile. Advice provided included software solutions as well as network architecture improvements including both hardware and software network segmentation and monitoring solutions. VICE PRESIDENT CYBERSECURITY

Vertafore

March 2021 – Nov 2022

Transformed an infant cyber security program and culture advancing it well into its maturity journey. Lead a high performing team in all day-to-day cyber operations supporting a global $600 million annual customer base, built and managed customer relationships facilitating revenue, cyber program, management, and implemented systems and processes for securing the company, its customers, and their customers. Worked directly with customers to build and foster trust in the products and services Vertafore provides. Transformational Leadership

Created and championed a cybersecurity culture across the entire enterprise - instilled a deep sense of service and customer success throughout all Vertafore’s teams.

Established in partnership with Corporate Compliance and Risk Management Director compliance policies and standards in accordance with NIST, CIS 20, SOX and SOC-2 Type 2.

Established the culture that Vertafore cares about its customers and the customers’ clients at all levels.

Built the program and culture of a publicly held company from a maturity score of 48.7% to 69.5% in less than 9 months.

Established the premise that Cybersecurity is not a cost center but a profit protection center.

Built from a team of one Cyber Engineer to three plus three Application Security Engineers Strategy and Innovation

Crafted cutting edge strategy and roadmap to plan and build an infant Cyber program into one well on its way to maturity.

Introduced processes, procedures, and tooling to accomplish the cyber roadmap eliminating duplication of tooling and processes saving money.

GLOBAL OPERATIONS MANAGER

IBM X-Force

Dec 2005 – Jun 2020

Promoted to transform and expand X-Force’s US/European/Asian operations globally. Lead all day-to-day operations supporting a truly global customer base, built and managed customer relationships facilitating revenue growth. Devised strategic plans and collaborations across business functions to strengthen and improve operations management, and implement systems and processes for gathering accurate financial, man-hour, and forensic information. Worked directly with customers to build out security architectures aligned with predefined acceptable risk levels.

Transformational Leadership

Tripled customer base (+300) and revenue (+313%) through global pipeline expansion, taking a fledgling business unit operating on a shoestring to $100M+ global operation.

Established early trust relationships with customers, facilitating upsell opportunities through two-pronged sales approach and strong customer advocacy.

Created and championed cybersecurity culture across the entire enterprise; instilled a deep sense of service and customer success throughout all IBM X-Force teams.

Built a Global Operations team from startup to 60 digital forensic investigators and five regional managers. Strategy and Innovation

Crafted strategy for a new service model, creating a significant new revenue stream and a lucrative inroad to

“land and expand” customer base; lauded as the most mature and comprehensive service in IBM.

Introduced AI, big data, and other technology advancements to differentiate and expand IBM’s service offerings. Doug has also served during his career in other progressive roles, such as: North America Operations Manager, Security Operations Center Manager, Internet Security Analysis Services Team Lead, as well as in the US Air Force, and as a US Federal Agent and Reserve Deputy Sgt

EDUCATION AND OTHERS

Community College of the Air Force, 1993, 4.0 GPA

Associates Degree in Criminal Justice

United States Air Force Senior NCO Leadership and Management Academy, in residence twice with a 4.0 GPA Distinguished Graduate

United States Air Force – Office of Special Investigations Academy, advanced Criminal Investigations Academy, FBI National Academy

Law Enforcement, Investigations, and Training

Licenses and Certifications:

FAA: Licensed UAS Pilot

FCC: Licensed Amateur Radio Operator (HAM)

Law Enforcement: Active Colorado POST Reserve Officer, Former certified Federal Agent, Certified Federal Evidence Custodian

Awards:

Meritorious Service Medal

Air Force Achievement Medal

Air Force Commendation Medal

Humanitarian Service Medal

Three-time OSI Agent of the Quarter

Publications:

Co-author: Digital Forensics and Prosecution Handbook, Department of Defense Judge Advocate Generals.

Co-author: Guide to Searching and Seizing Computers, Department of Defense.

Author: Pedophilia Cybercrime, California State Teachers Association Magazine.

Security Clearances: Previously held a US Secret ENTNAC, as well as a TS/SCI code word with polygraph.

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