Kenan Hébert

Chicago, IL *****

ad4eyp@r.postjobfree.com

+1-773-***-****

Lead barista for both Chi'Tiva and Farehouse Cafe. Barista, bartender, and shift leader for Dom's Kitchen and Market. Manager On Duty for Foxtrot. Customer service and food and beverage specialist for Starbucks for 2 1/2 years. Beverage specialist for 20+ years, including restaurants, bakeries, groceries, and coffee shops.

Additionally, an accomplished professional in design and content management. Extensive experience coding modern and mobile-ready websites and HTML email. Over a decade of experience designing, maintaining, and implementing high-profile websites, both within an office environment and as a freelance designer.

Relevant skills:

Advanced barista skills

Bartender skills

HTML/XHTML

CSS

Email development

Responsive design

Cross-client compatibility

Code editing software

Javascript

PHP

MySQL

Photoshop

Dreamweaver

InDesign

Drupal CMS

MailChimp

WordPress

Authorized to work in the US for any employer

Work Experience

Lead Barista

Chi'Tiva - Chicago, IL

September 2023 to Present

Responsible for quality control of both coffee and pastries in an upstart café. Keeps track of inventory. Trains new employees on a manual espresso machine. Works closely with upper management to ensure smooth operation. A key team member at an important transitional time for the company. References available upon request.

Lead Barista

Farehouse Cafe, O'Hare Plaza - Chicago, IL

December 2022 to July 2023

Team leader for all things coffee. In charge of recipes, training, ordering, inventory, and quality control for a cafe within an office building complex. Also responsible for food prep and line cook duties. Worked closely with the head chef to ensure the best customer experience. Customer service was the top priority. Barista/Bartender

Dom's Kitchen and Market - Chicago, IL

October 2022 to January 2023

Highly knowledgeable barista for a high-volume café. Bartender for a full wine bar with a limited cocktail menu.

Manager on Duty (MOD)

Foxtrot - Chicago, IL

April 2022 to October 2022

Shift manager whose duties included inventory control, time management, and advanced knowledge of all duties in the store. Handled deliveries and invoicing. Advanced barista experience in a fast- paced environment. Food preparation in the cafe. Stocking and ordering new inventory and equipment. Personnel management.

Starbucks Barista

Starbucks - Chicago, IL

October 2019 to April 2022

Customer service and product quality control specialist in coffee, beverage, and food service. Email Marketing Specialist

FCB Chicago

November 2015 to December 2015

Edited code, content, and graphics for responsive HTML email for high-profile clients, including T- Mobile and Cox Communications. Maintained consistent design performance across all email clients and devices. Upheld the highest standards in responsive HTML and CSS design using hand-coding. Utilized various content management tools, project management tools, and testing software to ensure perfect results for high-profile clients. WEB DESIGNER and EMAIL SPECIALIST

The John Marshall Law School

January 2011 to November 2014

Maintained, updated, and created content, graphics, and presentations for the official school website and its subdomains. Hand-coded or hand-templated all outgoing emails for the school. Maintained the school's email lists and managed all analytical reports of traffic via Google Analyt- ics and MailChimp. Created templates to facilitate the web content and email needs of adjunct departments and provided direct support to those departments. Assisted in coding the website using PHP, XHTML and extensive knowledge of CSS and AJAX. Created graphics for the school's electronic signage system. Adapted existing print designs to various kinds of electronic media, as well as creating original graphic content. WEB DESIGNER

Self-employed

May 2001 to January 2011

11/2014 - present

Structured, designed, coded and maintained websites focusing on information architecture, user interface design, SEO, and graphic design. Clients have included Media Reflex, Stamex Technologies, Bookslut.com (a prominent book review and commentary website), plus several blogs and personal web pages for authors and publishers.

WEB DESIGNER

American Invsco - Chicago, IL

May 2006 to September 2008

Designed various web-based materials for a leading Chicago condominium developer including the company's flagship websites, emails, agent websites, and other web marketing projects. Also utilized print design skills, creating brochures, posters, and magazine ads. Involved at all levels of the web development process, working with management to reach their target audience, as well as working with art directors and IT professionals. WEB DESIGNER

CherryOne Web Design - Chicago, IL

October 2005 to April 2006

Created high-profile websites for local and national businesses, with a focus on information archi- tecture and standards-based code. Maintained excellent client rapport while delivering maximum customer satisfaction.

ASSISTANT EDITOR

Great Lakes Boating Magazine - Chicago, IL

March 2004 to April 2006

Wrote for, edited, and designed Great Lakes Boating magazine, the most widely distributed boat- ing magazine in the Great Lakes region. Designed and maintained websites for both the maga- zine and adjunct organizations. Duties included web development; layout and design for the magazine; maintaining site content; and copy editing.

Education

Communication, Journalism, Film

University of Texas at Austin - Austin, TX

August 1993 to June 1997

Skills

• Email Marketing

• Digital Marketing

• Social Media

• Web Design (10+ years)

• Food safety

• Food service

• Restaurant experience

• Host/hostess experience

• Phone etiquette

• Customer service

• Barista experience

• Shift management

• Cash register

• Planograms

• Food safety

• Bartending

• Cash handling

• Inventory management

• Basic math

• English

• Organizational skills

• Retail math

• Communication skills

• Sales

• Math

• Food service

• Serving

• POS

• Coffee experience

• Time management

• Social media marketing

• Marketing

• Guest services

• Heavy lifting

• Hospitality

• Retail sales

• Supervising experience

• Leadership

• Cooking

• Merchandising

• Web design

• Web development

• GitHub

• Food handling

Certifications and Licenses

Food Safety Certification

May 2022 to May 2025

Illinois Food Safety Certification

Basset Certification

May 2022 to May 2025

Food Handler Certification

Contact this candidate