JOANNE KING ** Girard Street
Marlboro, New Jersey 07746
************@*****.***
SUMMARY
Highly motivated Sales Coordinator. Insured efficient and effective processing of orders to achieve the quarterly and yearly revenue quota for the New York and New Jersey Sales Teams.
EMPLOYMENT HISTORY
SUN MICROSYSTEMS INC., New York, NY August 2005 - December 2007
(Formerly, Storage Technology Corporation)
Senior Sales Coordinator
Supported sales team up to twelve account reps
Participated in on account reviews/territory planning meetings
Spearheaded new processes/procedures as well as becoming familiar with new revenue recognition rules
Maintained and updated forecast tracking file using excel to provide accurate data to upper management
Updated/entered leads into CRM (Siebel 7.0) as necessary
Verified/tracked shipment status in Oracle
Updated designated fields on deal tracking files as well as provided information on weekly deal tracking file to upper management
Tracked POS and GPD to ensure notification of credit posting issues
STORAGE TECHNOLOGY CORPORATION, New York, NY January 1999 - August 2005
Senior Sales Coordinator
Resolved PO discrepancies against sales quotes in Siebel with Financial Manager and Account Executive in terms of dollars, addresses, contact, etc. and updated SEF booking documents accordingly to maximize no delay in revenue
Maintained and updated forecast tracking file
Managed the shipped not revenue recognized report by following up with necessary paperwork to ensure revenue to the sales unit
Focal point for managing end-to-end sales process to meet customer expectations, requirements and timely deliverable
Expedited all deals and paperwork for revenue recognition, as well, as evaluations, loaners, $0 orders
Monitored Point of Sales and Gross Profit Detail reports to ensure notification of credit posting issues
Participated in all account territory planning meetings and quarterly/weekly forecast conference calls/meetings
Verified, submitted and tracked all orders thru Siebel to SAP
Administrative Assistant/Office Manager September 1997 – January 1999
Assisted Area Director and provided support to the Senior Management Team
Coordinated/distributed workload amongst three secretaries/backup to receptionist
Organized annual kickoff meeting, (i.e. agenda, presentations, speakers, hotel accommodations)
Coordinated management calendars
Responsible for accuracy/timely submission of expense reports, travel arrangements
Maintained confidential employee files and was liaison between sales department and Human Resources
Liaison with building management to track and resolve issues
Acted as emergency facilities coordinator for the office
Managed office and desk setup and moves for all new hires
Controller Administrator/AR & AP February 1992 – September 1997
Contacted customers regarding payment issues resolving billing, credit and payment problems
Worked with Controller/Financial Analyst on yearly salary budget
Submitted payments on office bills to accounts payable
Coordinated the relocation of office from midtown office to downtown office
Liaison with Corporate office and new building facilities
Regional Sales Secretary January 1987 – February 1992
Supported General Manager and five staff Personnel
Coordinated Yearly Kickoff Event planning
Heavy typing, powerpoint presentations, calendar, projects, etc.
Scheduled internal and offsite management meetings
District Secretary March 1983 – January 1987
Supported the sales team with quotes, orders, typing customer correspondence
Directed customer calls to appropriate department
Ordered supplies for the sales unit
Responsible for customer literature mailings
Backup to the receptionist
COMPUTER SKILLS
Experienced with Siebel 6.0 and CRM 7.0, SAP, Intermediate Oracle, Intermediate Power point, Microsoft Word, Microsoft Excel, Microsoft Outlook, Edge mail
Berkeley College, New York, New York