MICHAEL DIALS

**** ******* **** **.

***,***.****

Mdials1976@gmail,com

ad4ex7@r.postjobfree.com

ABOUT ME

I am a highly motivated results driven professional with 10 years of extensive sales and customer service experience in the midstream oil equipment and automotive sales industries. Seeking a position where I can grow, build strong customer relationships, drive revenue and contribute to the overall success of the organization.

EXPERIENCE

EDUCATION

INSIDE SALES REP- ARRAY PRODUCTS GROUP

FEBRUARY-2012 / OCTOBER- 2015

Successfully managed large portfolio of key accounts generating an average of half a million in quarterly sales revenue.

Negotiated contracts and pricing agreements, consistently meeting and exceeding sales targets.

Collaborated with engineering and production teams to ensure seamless project execution and customer satisfaction.

SALES MANAGER- AMERICO WELLHEAD/ HOUSTON, TX

OCTOBER-2015/ FEBRUARY- 2016

Provided Exceptional customer service, addressing inquiries, resolving issues and ensuring customer satisfaction.

UNIVERSAL TECHNICAL INSTITUTE-HOUSTON, TX

OCTOBER 2008

Certificate of completion with emphasis on Automotive Technology

Managed a high volume of incoming calls and emails effectively prioritizing and responding to customer requests in a timely manner

Developed a deep understanding of the midstream oil equipment product line, enabling accurate and efficient support to customers.

Received multiple commendations from customers for outstanding service and problem -solving ability

AUTOMOTIVE SALES CONSULTANT- ROBBINS NISSAN / HUMBLE, TX

APRIL- 2016/ October 2018

Consistently ranked as a top performing sales rep exceeding monthly sales goals by an average of 20%

Built and maintained strong relationships with customers providing exceptional service and personalized attention throughout the sales process.

Demonstrated in-depth knowledge of automotive features, specifications and financing options to assist customers in making informed purchase decisions.

INSIDE SALES REP – CACTUS FLOW PRODUCTS / HOUSTON, TX

October- 2018/ February 2020

Collaborated with internal teams to resolve technical issues coordinate product repairs and facilitate warranty claims.

Built business relationships internationally that continue to pay off well after my tenure.

Helped manage and maintain inventory.

SALES CONSULTANT- FRED HAAS TOYOTA/ HOUSTON, TX

February 2022 / September 2022

Successfully developed and managed a pipeline of repeat and referral customers.

Collaborated with finance department to secure competitive financing options for customers resulting in increased sales and customer satisfaction.

Consistently maintained an average 998 CSI(customer service index) score out of 1000

SKILLS

Problem solving

Proficient in CRM software and sales analytics tools

Results oriented and target driven mindset

Effective communication and presentation abilities

Strong sales and negotiating skills

Excellent customer relationship management

Critical thinking

Team player with strong collaboration skills

ACTIVITIES

As an avid networker and people-person, I am passionate about attending industry events, building relationships, and identifying new business opportunities. In my free time, I enjoy reading sales and marketing blogs, researching industry trends, and developing new sales strategies to stay ahead of the competition.

REFERENCES: AVAILABLE upon request.

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