Odessa Nelson

Tel: 850-***-**** / email: ad4evv@r.postjobfree.com

Background Summary

Accomplished administrative professional who offers expertise in calendar management, travel arrangements, document preparation, event coordination. Leverages strong organizational, multitasking, case management, and problem-solving skills to successfully manage multiple projects with tight deadlines. Proficient in MS Office, and various CRM and E-program tools with a proven track record of delivering high-quality results. Professional Experience

Tobago Jr. Golf Academy. Kelton Thomas Bodybuilding Foundation. Nylon Pool Production. (2018-2023) Freelance Remote Executive Assistant & Client Services, Tobago House of Assembly, Tobago, W.I. (2010-2017) Executive Secretary to Assemblyman with responsibility for Social Services Prepared the Assemblyman with relevant/pertinent briefs, notes, and documents, when attending Plenary, Executive Council, conferences, and meetings, as needed Prepared executive council notes, correspondences, financial and special reports. Implemented an effective file system

Case management assistance - public requests for social assistance Directed, instructed, and monitored the work of other staff Received and disbursed confidential correspondence Travel arrangements: local, regional, and international and all relevant expense reports Carried out/coordinate activities for the politician Reported to Assemblyman

Italia Elegante, Fort Lauderdale, Florida, USA (2003-2009) Manager/Personal Assistant

Developed procedures and policies to improve office flow; record maintenance, invoicing, shipping and receiving; office equipment and supplies. Billing and collections. Inventory control and merchandise tracking Calendar and client database management

Verbal and non-verbal correspondence;

Managed five (5) international accounts and client services Facilitated public relations office and showroom in New York Coordinated event staff during Fashion Week NY and Fashion Week Miami International and national travel and hotel arrangements 50% national travel

Reported to Owner/President

Crescent Heights of America, Miami, Florida, USA (2002-2003) Human Resource Administrator/Benefits Coordinator

Created an in-house Human Resource Department for 800 employees, nationwide Prepared statistical data for benefits bidding

Coordinated Human Resource transitional seminars

Enrollment of Cobra and re-enrollment of Benefits for 21 entities, in three (3) weeks Created new HIPAA-compliant benefits department

Interviewed and hired administrative staff. Initial interviewer of executive staff Daily benefits operation. Provided benefit support to remote Human Resource managers and employees. Managed benefits for corporate officers and family Reported to Director of Human Resources

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Coscan Homes, Inc. Fort Lauderdale, Florida USA (2001-2002) Human Resource Administrator

Maintained personnel data and organizational chart for nine (9) entities Primary interviewer for executive and administrative staff. Secondary interviewer of field employees Benefits orientation. Researched and implemented non-company-funded employee benefits. Payroll computation for hourly and salaried employees. Human Resource Accounting Coordinated annual and monthly company events

Reported to Director of Human Resources/Operations Manager-Finance Certificates: Business Management ● Human Resources (Florida) ● Hospitality Management (Florida/T&T) and 2.5 yrs NYC College (New York) ● Secretarial Studies Diploma (Trinidad) Computer Literacy

Microsoft Systems ● ReportSmith ● HR Profile ● Quickbooks ● Elite ● KnowledgePoint ● Solomon ● CRM, SAP and e-programmes ● Graphics

Workshops

Executive Council Notes ● PHR/SPHR Examination Guide ● HIPAA Compliance ● Cobra ● Effective Speaking

● Leadership Skills ● FIT Planning and Budgeting ● Landmark Education ● “How To Be An Effective Team Player

References

Excellent references

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