Administrative Assistant Medical Office

Lisa Gosnell

**** *** *** **** *****, SC ***** Cell Phone – 864-***-****

*********@*****.*** ….

Summary

Versatile Administrative Assistant offering administrative experience in both corporate and medical office environments, Flexible, Energetic with 10 + years’ experience in corporate and medical office support roles. Organized and Professional.

Highlights

Professional and mature Accts Rec./Accts. Payable

Results oriented Medical Terminology

Meticulous attention to detail Mail Management

Self-directed Billing and Coding

Strong interpersonal skills Claims Appeal Procedure

Microsoft office proficiency Patient Charting

Resourceful Insurance Eligibility Verify

Dedicated Team Player 15 Line Switchboard Oper.

Experience

Lab Tech/Receptionist

Laboratory Corp. of America 02/2015 to present

Maintaining a lab for a Gastro Assoc. office in Simpsonville, SC Greeting patients and responding to telephone and in person requests for information, Drawing labs and processing specimens in a timely fashion, billing and recertify insurance for approval for lab test, and genetics test. Receiving and distributing faxes and mail in timely manner, cooperating with Medicare, Medicaid and private insurance providers to resolve billing issues. Responsible for order and receiving supplies for daily lab operation.

Certified Medical Assistant

Care bridge Adult Daycare 09/2009 to present

Maintained and up to date department organizational charting system for an adult and special needs adult daycare. Properly filed electronic contracts and invoices for the clients of the daycare center. Processed necessary paperwork for payment for services from Medicare, Medicaid and private insurance and cash paying family members of the center. Answered and routed phone calls to the appropriate area, while answering and receiving emails and faxes for upcoming activities for center. Helping toilet and feed and care for the centers clients on occasion.

Unit Secretary/ Patient Intake Coordinator

Spartanburg Regional Medical Center 10/2005 to 8/2009

Complied and assisted with the newly designed electronic file system, and helped maintain current chart paper copies, until discharge. Managed the reception area, including greeting visitors and responding to telephone and in person request for information. Maintained front nurses station and reception desk in a neat and orderly fashion. Receiving and distributing physician orders in a timely fashion. Received and distributed faxes and mail in a timely manner, while ordering and maintaining adequate supplies and nourishments for the unit.

Education

Associate of Science Medical Lab Technician {Spartanburg Community College 2015}

Associate of Science Medical Assisting {Spartanburg Community College 2013}

High School Diploma {Dorman High School 1990}

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