MICHAEL DEVLIN

P.O. Box ****, Doha, Qatar

Nationality: Irish

Mobile Number: +974-****-****; Email: ad4eqz@r.postjobfree.com

Result oriented professional with 21 years of strong experience in Recruitment, HR Functions, Operation Management, Innovating and Implementing Developmental Policies, Database Management & Resourcing, including responsibilities related to Training and Workshop. Special ability in:

Strategy Building ● Communication & Interpersonal Skills ● Relationship Management ● Leadership & Team Management ● Training & Development

Self-motivated with excellent ability in managing relationships from top level corporate to the bottom-line. Exceptionally organized and capable to accept challenges and work under pressure with excellent time management, multi-tasking & cross functional skill.

Current Experience

QATAR FUEL (WOQOD), QATAR

Talent Acquisition Lead - (Contract), July 2021 – Present

Manage full-cycle recruitment for a host of assigned searches.

Source, screen, schedule, conduct interviews, and process all prospective candidates

Conduct screening interviews over the phone.

Actively source candidates for open positions/roles using all possible recruitment methods – web portals, postings, social networks, databases, referrals and contacts.

LARSEN & TOUBRO, QATAR

Acting HR Manager August 2014 – June 2019

HR & Talent Acquisition Specialist

Managed end-to-end recruitment, onboarding and off-boarding processes for numerous projects in Qatar, UAE and KSA such as ALYSJ JV GoldLine Doha Metro, BACS Riyadh Metro, Al Rayyan FIFA Football Stadium, Al Wakrah Bypass Highway, Local Roads and Drainage Project Doha, Jebel Ali Sewage Treatment Plan, Mumbai Trans Harbor Link and various corporate positions.

Oversaw the preparation of employment offers, and following acceptance, controls and coordinates the relocation and pre-employment processing to facilitate timely arrival and commencement.

Involved in the implementation of the Company’s Performance Management System to measure and manage employee performance and its related incentive schemes.

Partnered with managers to determine training and development needs, collaborating with vendors to deliver programs, and engage in continuous improvement through regular training evaluations.

Reviewed, and advised managers, on development of job descriptions for all positions and ensured they were updated and maintained.

Monitored monthly staff payroll

Conducted Market intelligence Data Collection through hiring process and own network.

Oversaw all processes associated with the mobility of personnel in and out of the country and all related governmental regulation requirements

Ensured employee complaints/ grievances were addressed through appropriate processes and that disciplinary processes are conducted promptly, fairly and in accordance with organization policy/ local labor law.

Ensured adherence to Government regulations relating to Labor laws and reporting requirements.

LOUIS BERGER GROUP, QATAR

HR Manager, June 2012 – July 2013

Involved in the recruitment of technical staff for the LB-Egis JV on the Gold Line Metro project.

Lead the Human Resources team to deliver a comprehensive HR service to the business

Employee Relations - managing absence, disciplinary, grievances and sickness.

Advised, supported and awarded employees on company benefits

In conjunction with the HR Director, ensure all company policies and procedures are up to date in line with current employment law, and ensure line managers are up to date with changes to all policies.

Collaborate and consult with Senior Managers, advising on all staff issues

Deal with complex disciplinary/ grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills

QATARI DIAR REAL ESTATE INVESTMENT COMPANY, QATAR

Assistant Recruitment Manager, May 2008 – June 2011

Actively contributed to and directing developmental measures of the Human Resources department by formulating effective policies and procedures.

Planned and established a well-structured recruitment strategy providing services to company departments in accordance with the company regulations and State of Qatar legislation.

Successfully managed existing recruitment service providers, including work distribution, payments, contracts, etc.

Effectively sorted out issues related to staffing needs and employment contracts including developing and maintaining classification and compensation programs according to industry standards.

Prepared annual departmental recruitment budget and maintaining all relevant records and documentation.

CHICAGO BRIDGE & IRON, UNITED ARAB EMIRATES

HR Officer, March 2007 - May 2008

Actively contributed in the recruitment of the various technical teams involved in the construction of the storage tanks project in Ruwais, UAE. The scope of work for CB&I included engineering, procurement and fabrication of the six LPG tanks and two paraffin naphtha tanks. My main tasks included advertising, screening, interviewing, negotiating and finalizing offers of employment and employment contracts.

Classified and finalized preferred options for recruitment and selection.

Coordinated with hiring managers and worked out detailed job specifications and recruitment plans.

Administered round up process of selection and recruitment starting from advertising to finalizing recruitment.

Developed and maintained relationships with local and international resourcing agencies.

Implemented developmental procedures on regular basis to ensure smooth functioning in recruitment services.

Undertook assessment of Salary and Benefit Surveys for AME Region.

Effectively maintained RDB Pro HR Recruitment System for Africa and Middle East Region.

MADINAT JUMEIRAH, UNITED ARAB EMIRATES

Assistant Quality Manager, Feb 2005 - March 2007

Efficiently dealt with guest feedback - complaints, comments and suggestions

Actively participated on various HR initiatives as part and parcel of the overall Quality portfolio.

Evaluating effectiveness of the system through Internal Quality Reviews and External ISO audits.

Instrumental in maintaining and developing company policies, procedures, and documentation.

Spearheaded and achieved ISO 9001:2000 certification for Dubai’s renowned Madinat Jumeirah Resort

Successfully handled all employee relations issues leading to an ideal working environment.

Developed and conducted training courses for employees on Quality themes and best practices.

Constantly reviewed customer service parameters to improve operational functions.

Managed departmental performance with special focus on pre-set targets, budget and standards.

Quality Coordinator, Sep 2003 – Feb 2005

Shouldered full responsibility for entire process of achieving ISO 9001:2000 certification for Mina A’Salam Hotel of Madinat Jumeirah.

Effectively coordinated with Department Heads and Outlet Managers on Internal and External Quality Review/Audit Results and recommended effective corrective action in compliance with ISO requirements.

Reviewed CSI guest feedback questionnaire returns and followed up on correspondence to guests & colleagues.

Provided direct support to the management in the improvement and developmental procedure of the system and procedures.

Handled quality-related awareness workshops; prepared materials related to communication, and managed data to support various growth projects.

Quality Administrator, June 2002 – Sep 2003

Conducted training sessions for departmental heads and assistants on quality control software and methodology.

Effectively maintained internal and external coordination in regard to Q Pulse/ CSI software challenges and queries.

Oversaw quality system procedures and related documentation are reviewed, updated, approved and distributed via an electronic document control system by controlling document issue, receipt, distribution and amendments.

Education

Dual Diploma in International Business Studies and International Hotel Management from National University of Ireland (Shannon College)

French Certificate of Tourism & Hotel Management from Industrial Chamber of Commerce, Paris

GNVQ Advanced Business Studies and Higher Mathematics from Doha College, Doha, Qatar

Training & Workshop

SAP SuccessFactors Recruiting and Performance Management Modules

Interviewing Skills training for recruitment and selection

LRQA ISO 9001:2000 Series Auditor/ Lead Auditor Training

Task Trainer Course

Group Train-the-Trainer Workshop

Multiple short computer and soft training workshops

Well versed in Microsoft Office & Outlook applications

One-year Management Internship at 5-star Lausanne Palace Hotel, Lausanne, Switzerland

Languages: Written and spoken English and conversational French

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