KUNAL SHARMA

***, ******** ***** ****, ***** VALLEY-GOOSE BAY, NL, A0P AEO

E-mail – ad4eqe@r.postjobfree.com

OBJECTIVE

Seeking a fulfilling position where I can utilize my skills and experiences to contribute effectively. Eager to embark on new challenges and opportunities for growth while making a positive impact within the organization.

SKILLS

•Strong Interpersonal and communication skills

•Professionalism and Time Management

•Initiative-taking and problem solver. Acquires/assimilates new skills quickly

•Very much familiar with MS Word, Excel, and PowerPoint

•Multilingual in English, Punjabi and Hindi

•Able to work in a fast-paced customer service environment

•Ability to manage, lead people and work collaboratively

•Have a prominent level of patience in dealing with different situations and the behaviour of customers

•Strong familiarity with medical instruments and equipment, ensuring accurate storage, handling, and knowledge of product specifications.

•Excellent organizational skills, demonstrated by effectively managing stock levels, restocking, and order fulfilment to maintain consistent inventory availability.

EDUCATION

•BA-LLB (4 years) 2019-2023

RYAT-BAHARA UNIVERSITY

•Higher Secondary Education- 2018-2019

APOLLO PUBLIC SCHOOL

Affiliated to Central Board of Secondary Education, New Delhi, India

CERTIFICATIONS

• Computer course certificate

Customer Service Experience Certification

EXPERIENCE

Paladin Security Guard Officer- Labrador Grenfell Health. November 2023- February 2024

Conduct vigilant patrols, monitor premises, and enforce security protocols to ensure the safety of patients, staff, and visitors.

Respond promptly to incidents, emergencies, and alarms, employing quick decision-making and crisis management skills.

Collaborate with healthcare professionals to maintain a secure environment, providing support during drills and emergency situations.

Uphold confidentiality and compliance with healthcare regulations, contributing to a safe and trusted hospital environment.

Demonstrate exceptional communication skills, defusing conflicts calmly, and guiding individuals during challenging situations for optimal security and client support."

Tim Hortons- Happy Valley-Goose Bay, NL August 2023- September 2023

Position- Food Counter Attendant

Greet and welcome customers in a friendly and courteous manner.

Take and process customer orders accurately and efficiently.

Prepare and serve Tim Hortons menu items, including coffee, donuts, sandwiches, and soups.

Operate cash registers and handle transactions, including giving and receiving change.

Maintain a clean and organized work area, including food preparation and serving areas.

Ensure food safety and hygiene standards are followed at all times.

Shawarma Chicken- Patiala, Punjab- 6 months April 2019 – April 2020

Position – Team member

•Preparing the food with regard to safety procedures

•Assist customers by providing information and resolving their complaints

•Stocking supplies and processing customer transactions

•Provide excellent customer service to ensure satisfaction

•Maintain knowledge of current sales and promotions, policies regarding payment and exchanges

MC’ Donald’s – Patiala, Punjab – July 2020 – August 2021

Position – Team member

•Provided friendly guest service

•Operated the drive-thru window and performed all position responsibilities accurately and timely

•Followed Mc’ McDonald’s standards and guidelines when preparing orders for customers

•Recorded meal time on the pots, and discarded expired meals

•Restocked workstations and display cases

Medical Instrument Store Assistant, Kunal Enterprises Medical Supplies / Shop- 23, Gaushala Road, Patiala.

June 2020 - April 2023

•Assisted in the day-to-day operations of a medical instrument store, ensuring the accurate storage and handling of sensitive medical equipment.

•Engaged with healthcare professionals and customers, providing guidance on product selection and usage.

•Maintained a well-organized and visually appealing store environment, including arranging displays and updating signage.

•Collaborated with suppliers to track and receive medical equipment shipments, verifying accuracy and quality.

•Conducted regular inventory checks, identifying discrepancies and implementing corrective actions.

•Provided administrative support, including managing customer inquiries, scheduling appointments, and maintaining records.

CONTACT INFO: 709-***-****

Flexible

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