William P. Gill

**** ****** ***** ***.***

Horn Lake, MS 38637

832-***-****

ad4epw@r.postjobfree.com

Masters Degree-Business, 26 years in warehouse/distribution management

Superior Leader able to develop a team from the ground up while always mindful of the big picture

Proven success in Process Improvement, Increased Productivity, and Quality Excellence

Strong tactical foundation in all aspects of Warehousing, Distribution, Reverse Logistics, and Inventory Control

Excellent working knowledge of Warehouse Management Systems utilizing both serialized and bulk inventories

Total

Accountability

Start-up

Retail Distribution

Industry Leader

Global Distribution

Industry Leader

RLC MANAGER

Relogistics Services, Houston

Complete responsibility for the success of the Houston RLC to include Revenue Increases, Improved Customer Relations, Profitability, and the successful inclusion of Innovative Automation Concepts

Developed operational protocols to incorporate robotics into the daily production

Successfully operating 3 sites in the same facility made possible by creating excess space available for other revenue creating uses

Lead Team to produce at 370% under budget through first 8 months of fiscal 2023

Coached facility’s Leadership Team to put Revenue first, while providing excellent service to our multiple customers

Instilled GROWTH mindset with Team resulting in Revenues 41% over projections

Relogistics Services, Memphis

Complete responsibility for the success of the Memphis operation to include Revenue Increases, Improved Customer Relations, and Profitability

Turned around a historically dysfunctional and unprofitable facility in first 45 days

Profitably processing a 60% increase in volume since May 2021

Reduced excessive turnover rate down to a nominal level

Developed employee loyalty while improving daily production

Showed profits for last 4 months in a row for first time since opening of facility

Re-established positive Customer Relationships with Walmart as well as 3rd party Vendors

Successfully operating two Velocity locations in same facility dependent on Customer

WAREHOUSE/DISTRIBUTION OPERATIONS MANAGER

The Great American Homestore, Memphis, TN

Complete Responsibility for Inbound/Outbound efforts as well as Customer Service, Inventory Control, and 3rd Party Delivery Service

Accomplished 300% increase in Delivered Sales since joining Management Team of newly opened start-up furniture retailer.

Currently outperforming every nationwide Operational Indicators by 12-60%

Implemented quality standards pertaining to daily processes resulting in 99.6% inventory accuracy for 2011-2019 end-of-year Physical Inventories.

Designed physical and technical processes, staffed, and brought on-line additional retail and distribution facilities utilizing two separate serialized inventories on one server.

Recently automated the Delivery and Invoicing efforts to eliminate the need for paper records.

OPERATIONS MANAGER

Rooms To Go Furniture Corp, Lakeland, FL

Responsible for daily distribution effort in 600,000 sq/ft section of 1.2 million sq/ft Furniture Distribution Facility

Streamlined distribution processes resulting in increased service levels and 30% reduction in operating costs while shipping 5000 pieces of furniture for home delivery per day.

Designed, opened and managed first-of-its-kind 450,000 sq/ft Reprocessing Facility

Lead interdepartmental team in the implementation of automated invoicing for outbound shipments.

Accurately and completely processed undeliverable goods from 125-150 home delivery trucks per day.

Process improvements resulted in 25% increase in revenue-bearing deliveries per day.

Redefined Reprocessing practices resulting in 30% reduction of Damaged/Discount Goods.

WAREHOUSE/DISTRIBUTION PROCESS ANALYST

Linvatec Corporation, Largo, FL

Advised multiple Self-Directed Work Teams in high volume distribution areas on multi-facility campus.

Facilitated process improvements resulting in 70% reduction in turnaround time for repair items for FDA regulated surgical instrument manufacturer servicing multiple manufacturers (Linvatec, Zimmer, 3M Surgical)

Redesigned international shipping area enabling team to improve global response time by 50%.

Eliminated $474K annual shipping costs after streamlining domestic shipping process.

Successfully relocated global distribution effort of newly acquired 3M Surgical Instruments from Irvine, CA to Largo, FL in six weeks without a single service error.

Participated in multiple, internal and external, KAIZEN BLITZ’s as member of process improvement teams.

FULL-TIME PACKAGE CAR DRIVER/SUPERVISOR

United Parcel Service, Lakeland, FL

As Full-Time Supervisor, was responsible for daily performance of 21-car driver group in largest Package Center in Florida.

Structured, implemented, and dispatched optimal delivery routes in highly fluctuating distribution environment.

7/2022- Present

4/2021-7/2022

11/2004 – 1/2021

1/2000- 11/2004

1/1999- 1/2000

11/1989- 1/1999

Education

MBA, BUSINESS St. Leo College, St. Leo, Fl 3.85 GPA

BBA, BUSINESS Stetson University, Deland, Fl

1999

1986

Other Accomplishments

United States Army

82d Airborne Jumpmaster, 1989

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