Crystal R. Hicks

ad4eps@r.postjobfree.com

301-***-****

Objective: Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Address customers' needs while quickly moving them through the check-out process. Passionate about serving others and eager to take on new responsibilities and leadership roles.

Experience

February 2023 - Present

Homeland Protective Services

●Protect the property

●Enforced rules on property

●Deter criminal activity

January 2023- February 2023

Cobra Strike security

●Protect the property

●Enforced rules on the property

●Deter criminal activity

June 2021 - Dec 2022

Food Lion, Laurel,Maryland- cashier/ customer service

●Greet customers

●Receive payment by check, cash, credit card, vouchers or automatic debits

●Issue receipts, refunds, credits or change due to customers

●Cashed checks

●Sent & received money

●Maintain work area

April 2020 - May 2021

Giant Food, Bowie, Maryland - Cashier

●Greet Customers

●Receive payments by check, cash, credit card, vouchers or automatic debits

●Issue receipts, refunds, credits, or change due to customers

●Establish or identify prices for food and

●goods, services, or admission, and tabulate bills using calculators, cash registers or optical price scanners

●Assisting customers bag their groceries and showing appreciation for them shopping

September 2017 - March 2020

Walmart, 99 H. Street, N.E.- Cashier/ Customer Service

●Greet customers

●Received payments via cash, debit/credit

●Issue receipts, credits, change as needed

●Maintain clean work area at all times

●Stocked and organized merchandise

●Made sure customers got in and out at a fast and friendly pace

●Made sure work area is clean and safe

●Oversee inventory, and communicate low stock situations to supervisors

●Handled complaints according to company protocol

August 2013 - June 2017

Hyatt Regency, Bethesda, Maryland - Housekeeping

●Service, cleaning and supply restrooms

●Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.

●Disinfect equipment and supplies, using germicides or steam- operated sterilizers

●Observe precautions required to protect hotel and guest property and reporting damage theft, and found articles to supervisors

●Replenish supplies, such as drinking glasses, linens, writing, supplies, and bathroom items

●Soft clothing and other articles, load washing machines and iron and fold dried items

●Dust and polish furniture and equipment.

October 2007 - July 2008

Rainbow clothing, Beltsville, Maryland - Sales Associate

●Stocked shelves according to predefined instructions and procedures

●Ensured that price tags and labels were properly affixed

●Assisted customers in choosing and locating products

●Answering questions regarding the store and its merchandise

●Assisting customers in the fitting room

●Completing inventory stock and requisition new stock

●Exchanging merchandise for customers and accepting returned merchandise

June 2005 - September 2006

Hecht’s Department Store, Prince George, Maryland - Sales Associate

●Ensure provision of excellent customer service to enhance productivity

●Assisted in laying out cost effective proceedings to generate extra sales.

●Used and maintained customer service database required

●Assisted in maintaining fully stocked sales floor

●Followed department store sales standards and guidance to maintain store policy

●Assisted customers with sales and returns

●Ensured that price tags and labels were properly affixed

Education

June 2003

Spingarn Senior High School, Location - High School Diploma

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