Quality Assurance Systems Analyst
Resume:
CURRICULUM VITAE
OF
ZINHLE MBELE
Profile
I have solid work experience in FMCG (Quality Assurance) sector. I have experience in supervising people as well as mentoring students.
I have experience with the processing of whole muscle and emulsion meat products, cured and non-cured meats.
I have worked in High, medium, and low risk environments.
I am very familiar with GMP audits, Internal audits, Recipe, Quality Systems maintenance and improvement and Process audits.
Contact
PHONE:
EMAIL:
*************@*****.***
IDENTITY NUMBER:
DRIVERS LISENCE:
Code 08
(Own Vehicle)
PHYSICAL ADDRESS:
Unit 21, Hillview Complex
37 Celtis Road,
Caversham Glen,
Pinetown, 3610
WORK EXPERIENCE
Current Position:
Quality Systems Analyst
Tiger Brands (Go to Market Division, Returns Processing Centre) May 2022 to date
Maintenance of Quality Management System at KwaZulu Natal and Cape Town Returns Processing Centres.
BRC system implementation
Conducting of Internal audits within the organization for different sites, Pest Control and BRC.
Reviewing and driving the non-conformance management process
Drive certification and compliance (BRCGS, Global Food Safety Standard)
Manage and review external audit corrective action plans.
Design, develop, implement, test, and review the adequacy of the traceability system from customer to end product to Manufacturing Unit or customer for improvement.
Driving implementation of PRP’s and HACCP
Develop, implement, review and maintenance of the SOP's and Work Instructions for management process.
Development and execution of training matrix, ensuring all staff are adequately trained.
Document Control, Verification processes
Record Keeping and maintenance.
Corrective and Preventative Action
Quality Systems Analyst
Enterprise Foods, (Country Bird Holdings) May 2021 to Sept 2021
Ensuring Supplier Quality Assurance Questionnaire is in place for all suppliers.
Liaison with suppliers providing on site services (Laundry, Pest Control, Water dosing etc.)
Communication with current suppliers, as wells ensuring all current supplier certification is kept on the internal database.
Audit compliance, passing all audits- External, ensure any finding corrective actions are completed.
Ensuring Induction Training is completed.
Quality systems documentation maintenance, ensuring documents are reviewed and complies, Introduction of new documentation and new processes (Flow diagrams, Floor plans, HACCP studies, Procedures)
Ensuring compliance of service providers, laundry, Pest Control, Cleaning, Water treatment.
Administrative tasks (taking minutes, compiling presentations, tracking customer complaints, booking audits, external training, Purchase orders)
Ensuring procedures are up to date, as well as all quality documents.
Ensuring raw material and packaging specifications are current and are what is currently on the shop floor.
Ensuring all Quality information including images on floor quality standard documents are presented to the staff and available for viewing.
Reason for leaving:
Company shut down division due to financial limitations.
Operations Quality Analyst
Enterprise Foods, Sep 2019- April 2021
Conducting and development of training of quality students and all factory staff including management.
Liaison with consumer services, investigating and completing customer complaints
Reduction of customer complaints
Management non-conformance process
Facilitation of problem solving and root cause analysis
Ensuring implementation of corrective and preventative action
Ensuring execution of HACCP
Management of retention samples and end of shelf-life samples
Driving of sensory analysis
Participation in internal audit system
Participation in factory trials
Maintaining suppliers’ quality standards on product as agreed upon
Ensuring raw materials database is maintained and only approved suppliers are used.
Ensuring compliance to process/packaging and product specifications
Leading investigation and development of lessons learnt
Custodian of the manufacturing/process and finished product specification.
Support successful implementation of trials
Ensuring the certification in Woolworths IBL, ZA Certification, GFSI (Global Food Safety Initiative), and HACCP Certification.
Document Controller
Enterprise Foods (Tiger Brands) Jan 2015- Sep 2019
Document Control, Record Keeping
Implement and maintain certification, maintain quality related legal and customer requirements, and implement continuous improvement projects, Liaison with certification bodies.
Training of staff on induction.
Maintaining and uploading latest documents onto the quality management system software, Q-Pulse and later DMS.
Tracking and recording product waste on site.
Quality Inspector
Enterprise Foods (Tiger Brands) Sep 2013- Jan 2015
Housekeeping
Product Quality checks
In process and final product monitoring
Traceability and mock recall exercises
Conducting and monitoring taste
sessions and organoleptic product release.
Recipe and Process audits
Laboratory sampling and submission.
Student Internship-
Enterprise Foods (Tiger Brands) Sep 2012- Aug 2013
• Inspection of products going to customers and ensuring that they meet set standards and specifications.
• Inspection of processes and always ensuring compliance.
• Completing daily quality control records and initiating corrective action where necessary.
• Taking samples of products as per schedule
• Monitoring hygiene and housekeeping within departments and reporting deficiencies.
• Maintaining of all systems in place (ISO & HACCP), and record keeping.
• Assisting during audits.
EDUCATION
Tertiary Institution: Durban University of Technology
Course Completed: National Diploma: Consumer Sciences: Food and Nutrition
Modules Completed: Food & Food Science 1,2&3, Computer Literacy, English Communication, isiZulu, Physical Science, Food & Beverage Studies, Food Communication 2&3, Business Management, Behavioural Studies, Microbiology, Nutrition 1&2, Work Integrated Learning.
High School: Ridge Park College
Highest Grade Passed: Grade 12
Abilities developed
• Good communication & Written skills
• Attention to detail
• Quality oriented
• Deadline driven
• Problem solving abilities
KEY SKILLS
Planning and organisation skills
Sound reasoning ability and professionalism
Implementation of QMS/FSMS
Excellent communication skills
Ability to work well within a team
Leadership and coaching skills and being coachable
Communication and interpersonal skills
Ability to investigate and find the root cause of a problem.
CERTIFICATES/TRAINING:
HACCP, BRC Certificate, BRC Storage and Distribution Certificate, TACCP and VACCP Certification
FSSC 22000 Certificate, Internal Auditing Certificate
IBL Certificate (Food Safety System and Woolworths Technical Standard)
Root cause analysis, Continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods.
ACHIEVEMENTS:
My promotions from a student intern where I was chosen among a group of students that year who had been training.
I was then promoted to be a document controller, then Operations Quality Analyst and lastly to a Quality systems analyst. These promotions were awarded by different managers in the company which speaks to the potential they saw in me.
I have been able to achieve AA status for the BRC certified Returns centre where I implemented the BRC system as well as move from a previously C rated facility to an A rated BRC certified facility.
REFERENCES:
Name: Roicy Mathukutela
Position: National Quality Manager
Company: Enterprise Foods, Germiston
Contact Number: 083-***-****
Name: Matumelo Maloba
Position: Site Quality Manager
Company: Enterprise Foods, Germiston
Contact: 082-***-****
Contact this candidate