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Quality Assurance Systems Analyst

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
March 18, 2024

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Resume:

CURRICULUM VITAE

OF

ZINHLE MBELE

Profile

I have solid work experience in FMCG (Quality Assurance) sector. I have experience in supervising people as well as mentoring students.

I have experience with the processing of whole muscle and emulsion meat products, cured and non-cured meats.

I have worked in High, medium, and low risk environments.

I am very familiar with GMP audits, Internal audits, Recipe, Quality Systems maintenance and improvement and Process audits.

Contact

PHONE:

076-***-****

EMAIL:

ad4elf@r.postjobfree.com

IDENTITY NUMBER:

890**********

DRIVERS LISENCE:

Code 08

(Own Vehicle)

PHYSICAL ADDRESS:

Unit 21, Hillview Complex

37 Celtis Road,

Caversham Glen,

Pinetown, 3610

WORK EXPERIENCE

Current Position:

Quality Systems Analyst

Tiger Brands (Go to Market Division, Returns Processing Centre) May 2022 to date

Maintenance of Quality Management System at KwaZulu Natal and Cape Town Returns Processing Centres.

BRC system implementation

Conducting of Internal audits within the organization for different sites, Pest Control and BRC.

Reviewing and driving the non-conformance management process

Drive certification and compliance (BRCGS, Global Food Safety Standard)

Manage and review external audit corrective action plans.

Design, develop, implement, test, and review the adequacy of the traceability system from customer to end product to Manufacturing Unit or customer for improvement.

Driving implementation of PRP’s and HACCP

Develop, implement, review and maintenance of the SOP's and Work Instructions for management process.

Development and execution of training matrix, ensuring all staff are adequately trained.

Document Control, Verification processes

Record Keeping and maintenance.

Corrective and Preventative Action

Quality Systems Analyst

Enterprise Foods, (Country Bird Holdings) May 2021 to Sept 2021

Ensuring Supplier Quality Assurance Questionnaire is in place for all suppliers.

Liaison with suppliers providing on site services (Laundry, Pest Control, Water dosing etc.)

Communication with current suppliers, as wells ensuring all current supplier certification is kept on the internal database.

Audit compliance, passing all audits- External, ensure any finding corrective actions are completed.

Ensuring Induction Training is completed.

Quality systems documentation maintenance, ensuring documents are reviewed and complies, Introduction of new documentation and new processes (Flow diagrams, Floor plans, HACCP studies, Procedures)

Ensuring compliance of service providers, laundry, Pest Control, Cleaning, Water treatment.

Administrative tasks (taking minutes, compiling presentations, tracking customer complaints, booking audits, external training, Purchase orders)

Ensuring procedures are up to date, as well as all quality documents.

Ensuring raw material and packaging specifications are current and are what is currently on the shop floor.

Ensuring all Quality information including images on floor quality standard documents are presented to the staff and available for viewing.

Reason for leaving:

Company shut down division due to financial limitations.

Operations Quality Analyst

Enterprise Foods, Sep 2019- April 2021

Conducting and development of training of quality students and all factory staff including management.

Liaison with consumer services, investigating and completing customer complaints

Reduction of customer complaints

Management non-conformance process

Facilitation of problem solving and root cause analysis

Ensuring implementation of corrective and preventative action

Ensuring execution of HACCP

Management of retention samples and end of shelf-life samples

Driving of sensory analysis

Participation in internal audit system

Participation in factory trials

Maintaining suppliers’ quality standards on product as agreed upon

Ensuring raw materials database is maintained and only approved suppliers are used.

Ensuring compliance to process/packaging and product specifications

Leading investigation and development of lessons learnt

Custodian of the manufacturing/process and finished product specification.

Support successful implementation of trials

Ensuring the certification in Woolworths IBL, ZA Certification, GFSI (Global Food Safety Initiative), and HACCP Certification.

Document Controller

Enterprise Foods (Tiger Brands) Jan 2015- Sep 2019

Document Control, Record Keeping

Implement and maintain certification, maintain quality related legal and customer requirements, and implement continuous improvement projects, Liaison with certification bodies.

Training of staff on induction.

Maintaining and uploading latest documents onto the quality management system software, Q-Pulse and later DMS.

Tracking and recording product waste on site.

Quality Inspector

Enterprise Foods (Tiger Brands) Sep 2013- Jan 2015

Housekeeping

Product Quality checks

In process and final product monitoring

Traceability and mock recall exercises

Conducting and monitoring taste

sessions and organoleptic product release.

Recipe and Process audits

Laboratory sampling and submission.

Student Internship-

Enterprise Foods (Tiger Brands) Sep 2012- Aug 2013

• Inspection of products going to customers and ensuring that they meet set standards and specifications.

• Inspection of processes and always ensuring compliance.

• Completing daily quality control records and initiating corrective action where necessary.

• Taking samples of products as per schedule

• Monitoring hygiene and housekeeping within departments and reporting deficiencies.

• Maintaining of all systems in place (ISO & HACCP), and record keeping.

• Assisting during audits.

EDUCATION

Tertiary Institution: Durban University of Technology

Course Completed: National Diploma: Consumer Sciences: Food and Nutrition

Modules Completed: Food & Food Science 1,2&3, Computer Literacy, English Communication, isiZulu, Physical Science, Food & Beverage Studies, Food Communication 2&3, Business Management, Behavioural Studies, Microbiology, Nutrition 1&2, Work Integrated Learning.

High School: Ridge Park College

Highest Grade Passed: Grade 12

Abilities developed

• Good communication & Written skills

• Attention to detail

• Quality oriented

• Deadline driven

• Problem solving abilities

KEY SKILLS

Planning and organisation skills

Sound reasoning ability and professionalism

Implementation of QMS/FSMS

Excellent communication skills

Ability to work well within a team

Leadership and coaching skills and being coachable

Communication and interpersonal skills

Ability to investigate and find the root cause of a problem.

CERTIFICATES/TRAINING:

HACCP, BRC Certificate, BRC Storage and Distribution Certificate, TACCP and VACCP Certification

FSSC 22000 Certificate, Internal Auditing Certificate

IBL Certificate (Food Safety System and Woolworths Technical Standard)

Root cause analysis, Continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods.

ACHIEVEMENTS:

My promotions from a student intern where I was chosen among a group of students that year who had been training.

I was then promoted to be a document controller, then Operations Quality Analyst and lastly to a Quality systems analyst. These promotions were awarded by different managers in the company which speaks to the potential they saw in me.

I have been able to achieve AA status for the BRC certified Returns centre where I implemented the BRC system as well as move from a previously C rated facility to an A rated BRC certified facility.

REFERENCES:

Name: Roicy Mathukutela

Position: National Quality Manager

Company: Enterprise Foods, Germiston

Contact Number: 083-***-****

Name: Matumelo Maloba

Position: Site Quality Manager

Company: Enterprise Foods, Germiston

Contact: 082-***-****



Contact this candidate