MOHAMMED FAROUK

** **** “H” CLOSE FESTAC TOWN LAGOS.

Phone: 080********. email: faroukumar280@ gmail.com

PROFILE SUMMARY

I would describe myself as well-presented, hard-working person who thrives at the chance

learning new skills. I have mature outlook, excellent communication skill and enjoy

working with the public.

WORKING EXPERINCE

Admirals 2023-Till date: Senior Growth Specialist:

. Responsible for Communicating with new Clients as well as addressing the needs of

existing Clients

Supervising and managing more than 1000 Accounts

Recommend Forex Opportunities to high end Clients

Backup Colleagues and work as a Team

Delivering of excellent Service to Clients Daily

Superior Time Management and Multi-tasking

Regularly updated product knowledge to advise Clients

Allstars Trader (Aqua Index LLC.) _2021- 2022: Growth specialist:

Educating of client on trading products such as FX, commodities, indices

and cryptocurrencies.

Received and making inbound/outbound calls to clients

Communicating and imparting knowledge to client on trading exciting new

alternative asset CFDs, based on real life performance.

Approaching each customer with the idea of helping them solve a problem or achieve a

goal and not selling a product or services.

Identity challenges and processes of mitigating them.

The outsource company (NCC) 2019- 2021: Call Centre agent

Received NCC inbound calls from customers

Manage and resolve with supervisor all customer

complaints/disputes Provide customers with product and services

Process request orders, forms and

applications Follow up customer calls

when necessary

National youth service Core (NYSC) 2019.

Computer /ICT Teacher (Festac Girls Junior Secondary School)

Develop and issue education content including note, test and assignments

Contact this candidate