JOYCE ROBERT

Instructor/Radiology Manager

Shreveport, LA 71119 318-***-**** - ad4ekm@r.postjobfree.com

PROFESSIONAL SUMMARY

Presently, as I have done for many years with Rad Techs, I instruct students in Defensive, Offensive, and Driving safety. As a Radiology Manager, I bring 35+ years of progressive experience. Proficient in all radiology modalities and protocols. Fluent in other applications such as EPIC, PACS, RIS reporting, and Kronus timekeeping processes. Proven skills in leading and developing high-performance radiology teams, writing and updating policies, and managing day-to-day operations with a practiced and hands-on style. Knowledgeable regarding patient care standards, HIPPA, and ACR requirements. Focused on and capable of handling administrative duties to maintain an efficient and smooth department. Results-driven, Motivated, and dependable.

SKILLS

• Medical Record Confidentiality

• Management

• Radiologic Imaging

• Radiation Safety Protocols

• Policy Writing

• Team Meetings

• Patient Safety

• Capital Planning

• Kronos Timekeeping

• Quality Control Processing

• Multitasking

• Empathy

• Leadership

• HIPPA Regulation

• Personnel Files

• Customer Satisfaction

• Offensive Driving

• Defensive Driving

• Decision Making

• Communication

• Integrity

• Professionalism

• Creative problem solving

• Collaborating

• Initiative

• Teamwork

WORK HISTORY

11/2021 to Present- Driving School Instructor

Metroplex Driving Academy- Shreveport, LA.

• Prepares lesson plans for students that promote students' theoretical and applied driving skills.

• Educates applicants on how to drive safely, by developing the skills needed to pass the driving theory and practical examinations

• Teaches new drivers how to operate a vehicle safely and responsibly by following rules of the road and traffic laws.

• Preparing students for driving tests by reviewing road signs, rules of the road, and other topics related to driving safety

• Teaches students on Louisiana law, Louisiana Offenses Law, and Penalties.

• Helping students to develop confidence in their driving skills.

• Gaining control of the vehicle during emergencies.

• Calming students who are in distress.

• Documenting and reporting on students' progress.

10/2000 to 03/2022 Radiology Manager

LSUHSC- Ochsner LSU Health Shreveport – Shreveport, LA.

Directed and motivated a team of twenty-five to thirty-five professionals to deliver cost-effective and high-quality patient care.

Maintained Press Ganey scores over 93%.

Wrote, implemented, and managed all radiology policies.

Acquired ACR accreditation for MRI, CT, and Ultrasound.

Recruited, hired, and trained CT, MRI Technologists, and Sonographers.

Upheld a high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.

Developed policies regarding HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.

Followed radiation safety measures and used protection devices to prevent harm to patients or staff.

Welcomed patients and tried to make appointment times and dates as pleasant as possible through discretion and personal support.

Developed radiation safety policies and protection devices to comply with government regulations and to maintain the safety of patients and staff.

EDUCATION

• 05/2001 Bachelor of Science: Radiology

Northwestern State University of Louisiana - Natchitoches, LA

05/1988 Associate of Science: Radiologic Technology

Southern University at Shreveport - Shreveport, LA

CERTIFICATIONS

• Diagnostic Radiology, ARRT-1977

• CT, ARRT – 1999

• MRI experience since 2000

• Ultrasound experience since 2018

Contact this candidate