Miana Oliver
757-***-**** ad4ekj@r.postjobfree.com Fairfax, VA 22030
SUMMARY
Hardworking college student focused on Business Marketing, eager to embark on a lifelong career. I am ready to take on new challenges to further my skills and experience. SKILLS
Excellent Oral / Written Communication Skills
Problem-Solving Skills
Strategic Planning
Time Management
Teamwork and Collaboration
Active Listening
Creativity
EXPERIENCE
Sales Associate /Cashier, Finshline, August 2023-December 2023 Fairfax, VA
Engaged customers in friendly, professional dialogue to determine needs. Collected payments and processed transactions
Answered store and merchandise questions and led customers to wanted items. Answered phone calls to assist customers with questions and orders. Online Personal Shopper, Whole Food Market, December 2021-August 2023 Newport News, VA
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh. Tracked inventory levels and replenished stock when necessary. Assisted with customer requests and answered questions to improve satisfaction. Satisfied customers with quick, accurate service under tight deadlines. Front of House Employee, Chick Fill A, November 2020-August 2021 Yorktown, VA
Greeted visitors to promote great customer service and positive ordering experience. Explained menu items, took orders and delivered customers their order in a timely manner Cashier /Retail Sales Associate, Jcpennys, October 2019-February 2020 Newport News, VA
Welcomed customers, offering assistance to help find store items. Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Collected payments and provided accurate change.
EDUCATION AND TRAINING
Bachelor of Science
Business Marketing, George Mason University, Fairfax VA Expected in May 2025
[Fall & Spring Semester,2021-2022] - Dean's List
[Fall Semester, 2023] - Dean's List
Additional Coursework in Communications
Additional Coursework in Marketing
Additional Coursework in Accounting 203 & 303
High School Diploma
Woodside High School, Newport News VA June 2021
CERTIFICATIONS
Awarded 1st place in DECA Club Competition, 2021
ACTIVITIES AND HONORS
- Outreach Team Member
REFERENCES
References available upon request.