Human Resources Administrative Assistant

EVA CARNELL

Abingdon, VA *****

276-***-**** - ***********@*****.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Well-qualified Human Resources Administrative Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

SKILLS

Conflict Management

New Hire Orientation

Word Processing

Team Player

Office Administration

Job Applicant Interviews

Employee Onboarding

Human Resources Support

Maintaining Files

Assessing Performance

Understanding of HR Policies

Retirement and Benefits Planning

Eligibility Requirements

Personnel Records Maintenance

Administrative Support

Records Preparation

Training Support

Providing Feedback

Managing Employee Relations

Screening Processes

Daily Operations Management

Compile Reports

Coordinating Training Materials

ID Verification

Employee Counseling and Support

Office Supplies and Inventory

Specialized HR Projects

Human Resource Information System

(HRIS)

Process Forms

Compensation and Benefits

Administration

Disciplinary Measures

Enforce Personnel Policies

Orient New Employees

Shift Change Procedures

Creating and Managing Job

Descriptions

Maintaining Employee Records

Unemployment Claims

Computer Literacy

Sorting and Labeling

WORK HISTORY

06/2015 to 09/2023 Human Resources Assistant

Paramont Mfg LLC – Abingdon, VA

Filed paperwork, sorted, and maintained office organization. Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database. Maintain confidentiality.

Coordinated employee training programs to improve productivity and performance.

Administered compensation, benefits, and performance management systems at direction of supervisor.

Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.

Applied mediation and collaboration to successfully resolve employee complaints and grievances.

Responded to employee inquiries regarding benefits and other HR topics. Set up orientations and initial training for new employees. Participated in recruitment and selection process for new hires. Processed documentation for employee actions such as new hires, grievance resolutions and terminations.

Updated and maintained employee attendance records. Compiled employee records from individual departments to maintain central files.

Tracked various statistics and kept detailed records to support human resources department.

Developed and maintained HR policies and procedures. Aided staff with employee performance review paperwork and documentation. Converted employee status from temporary to permanent. Helped employees register for benefits programs using online portals. Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Organized new employee orientation schedules for new hires. Delivered friendly assistance with new hires throughout interviewing and hiring process.

02/2014 to 03/2016 Nursing Assistant

Johnston Memorial Hospital – Abingdon, VA

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Helped patients effectively manage routine bathing, grooming, and other hygiene needs.

Documented care actions by completing records and logs in medical software system.

Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage. Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.

Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

05/2014 to 06/2015 Legal Secretary

Mr. Barry Proctor, Esq. – Abingdon, VA

Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.

Organized files for court proceedings.

Filed documents with courts on behalf of attorney. Received and placed telephone calls to clients and prospective clients. Scheduled all appointments, appearances and briefings. Diligently edited legal correspondence for grammar and spelling. Created, indexed, and maintained client binders.

Obtained signatures from attorneys for legal documents. Scheduled and made appointments for [Number] attorneys. Screened telephone calls and forwarded to appropriate departments. Developed and maintained filing and retrieval systems. Answered and directed calls using multi-line switchboard. Created and printed legal documents for attorneys to review. Completed data entry of legal documents into electronic filing systems. Communicated professionally with clients, colleagues and legal partnership verbally and in writing.

Prioritized and handled multiple assignments and maintained firm commitment to deadlines.

Developed and maintained positive relationships with clients and colleagues. Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents. Produced and filed various legal documents and electronically preserved updated case record system.

Prepared and processed invoices for attorney billing. Generated documents and presentations using large repertoire of software programs.

Conducted research on legal cases and prepared summaries for attorneys. 05/2012 to 03/2013 Legal Assistant

Jeffery Johnson, Esq – Johnson City, TN

Organized documents to manage paper and electronic filing systems of clients. Filed court documents and legal pleadings with court clerk on behalf of attorneys. Prepared and drafted correspondence and legal forms to maintain smooth communications.

Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

Handled office scheduling and made notes for deadlines, motions, and other important dates.

Scheduled appointments, court appearances, and depositions for busy law firm. Completed electronic filings, initiated billing statements, and managed firm administrative matters.

Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.

Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.

Responded to client inquiries to provide accurate legal advice and offer assistance. Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings. Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.

Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.

Communicated pertinent information to clients via phone, email, and mail. Contacted clients to schedule appointments and discuss progress of cases. Revised and finalized letters, briefs, and memos.

Interviewed clients to obtain information relevant to cases. Researched statutes, decisions, legal articles, and codes. Researched and analyzed legal issues and cases to provide accurate advice to clients.

Generated leads to meet and exceed revenue goals by identifying new clients. EDUCATION

08/1985 No Degree

Virginia Highlands Community College - Abingdon, VA 06/1985 High School Diploma

Abingdon High School - Abingdon, VA

Extracurricular Activities: [Activity]Band and Cheerleading I was the Falcon Mascot, Cross Country Running

ADDITIONAL INFORMATION

Attended several seminars for Human Resources, along with classes in First -Aid, and several classes in the legal field to be able to file certain documents for the court system.

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