Customer Service Data Entry
Resume:
Amanda Charpia
Greenwood, SC *****
************@******.***
Summary
Friendly candidate with passion to providing excellent customer service and facilitating
guest satisfaction hardworking and flexible individual takes reservations assign rooms and handles payment.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Call Control
Customer Relationship Management
Customer Service
Technical Support
Data Entry
Complaint Resolution
Payment Processing
Quality Control
Cash Handling
Delivery Tracking
Experience
October 2018 - May 2023
Liveops - Aiken, SC
Call Center Representative
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Provided accurate information regarding products and services while upselling additional products when appropriate.
Resolved customer complaints in a timely manner to ensure customer satisfaction.
Processed orders, forms, applications, and requests accurately and efficiently.
July 2016 - September 2018
Sleep Inn Hotel - Aiken, SC
Customer Service Representative Auditor
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Developed strong relationships with customers by providing personalized assistance and support.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
June 2015 - September 2017
Hubbell - Aiken, SC
Shipping Associate /Assembly Line Production Worker
Collaborated with the warehouse team to ensure accurate shipping of orders.
Scanned and tracked all packages for shipment using tracking software.
Organized and managed incoming shipments, including verifying accuracy and condition of products.
Created labels for outgoing packages according to customer requirements.
Education and Training
September 2002
Bamberg Job Corps Center Bamberg, SC
High School Diploma/ Reseptionist Certificate
Contact this candidate