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Quality Assurance Customer Support

Location:
Sacramento, CA
Posted:
March 17, 2024

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Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Kimberly Linder

Sacramento, CA 95841

ad4egw@r.postjobfree.com

Diligent accounting professional versed in financial analysis, expense management and payroll functions. Completes month-end closing duties and reconciles general ledger to maintain accuracy and reduce risk. Excellent command of applicable laws, regulations and best practices.

• Root Cause Analysis • Supply Management • Quality Assurance

• Critical System Troubleshooter • Customer Relations Microsoft Office including Excel & Word

• Process Improvement/Development • Bank Reconciliations • Inventory Analysis

• AR Collections • Purchase Order Processing • Accounts Payable Processing

• Invoicing • Data Entry Team-Leader

DECEMBER 2022-SEPTEMBER 2023

Customer Support

Sunoptics Skylights / AES Industries

• Provide pricing to our customers based on different levels of pricing with same-day turnaround time Created Bills of Material for Production and Engineering used to manufacture product for customer with a 24-hour turn-around time using a system of Excel Spreadsheets which would accommodate the unending array of production combinations

• Answer customer service line and assist customers as needed including product specification and pricing Worked closely with quality assurance and training teams to identify areas to improve customer support and improve service accuracy.

JANUARY 2009-JANUARY 2022

Staff Accountant/BOM Specialist

Sunoptics Skylights

Assisted teams with application of basic diagnostic techniques to identify problems, investigate causes and recommend solutions.

Performed month-end, quarter-end and year-end closing activities including general journal entries and reconciling of cash, AR and sales accounts

• Prepared invoices daily for distribution to customers EDUCATION

CERTIFICATIONS

REFERENCES

• Conducted AR Collections

• Kept records current with regular transaction posting.

• Responsible for preparation and posting of daily bank deposits

• Compiled, documented and analyzed exhaustive financial information for diverse business and accounting needs.

• Minimized aging accounts by monitoring open balances and pursuing payments. JANUARY 1992-JANUARY 2008

Accountant/Data Specialist

Simpson Strong Tie Co

• Processed purchase orders and payables for entire branch

• Maintained Inventory and conduct monthly inventories for two facilities Analysis included factors such as past and present sales, seasonal periods, market conditions and other outside stimuli

Procured raw materials and finished goods necessary for manufacturing production while working with overseas suppliers

Reconciled vendor statements, resolving disputes and variances with strong attention to detail and expert accounting knowledge.

• Participated in Sarbanes Oxley as lead auditor in internal audits and quarterly inventories

• Prepared payroll and administered personnel records for over 300 employees

• Participated in special projects as needed.

• Stayed on top of high-volume work by processing bills and payments daily. Bachelor of Science - Accounting January 2003

California Southern University, Santa Ana, CA

Full Charge Bookkeeper Certification 2024 Quickbooks Certification 2024 REFERENCES Upon Request



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