WORK EXPERIENCE

Server

Loreto, NY

(Italian)

February 2021-present

•Take orders table side using Toast.

•Pair Italian wines with the appropriate menu item.

•Assist teammates in the break down and set up of the restaurant.

•Welcome guest and owner nightly to ensure an inviting evening.

•Exhibit knowledge of the menu items and recommend house favorites.

Server

Imani’s, NY

(Afro-Caribbean fusion)

August 2020-December 2020

•Seat guest as needed for the host and manager

•Take orders table side using mobilebytes

•Describe menu items in detail to each guest

•Recommend drinks that would best pair with selected menu items

•Create an inviting experience for each guest in a fast pace environment

•Process all payments

Server and Host

Darden Restaurants: Olive Garden (Italian), Bahama Breeze (Caribbean), and Seasons52 (Wine bar & Grill), NJ/NY

January 2017 – March 2020

•Ensure optimal guest experience by seating guest, taking orders, running food, and bussing tables with a positive attitude.

•Exhibit genuine hospitality while greeting guests.

•Demonstrate knowledge of menu items to ensure a pleasant dining experience.

•Provide friendly and attentive service.

•environment while providing exceptional service.

•Inform guest of specials and menu changes.

•Use DASH to send orders and communicate with both the kitchen and bar.

•Exhibit knowledge of wine, beer, and liquor.

•Assist FOH/BOH staff as needed to establish the best dining experience for guest.

•Deliver food and beverages in a timely manner.

•Respond promptly to any guest concerns.

•Take orders and partner with team members to serve food and beverages.

Office Manager and Medical Assistant

Wexford Pediatrics, NJ

March 2018 – August 2019

•Oversee the front staff, billing department, and nurses’ station ensuring there are no issues.

•Order office and medical supplies.

•Make sure all polices are up to date for patients and staff members.

•Oversee monthly scheduling for patients.

•Manage office monthly expenses.

•Prepare vaccines daily according the patients age and vaccination record.

•Acquire the appropriate medical history of each patient.

•Obtain vitals.

•Prepare charts with the appropriate paperwork

•Answer incoming calls and return any pending medical messages.

•Verify insurances daily via Navinet or through phone calls with insurance companies.

SKILLS

Point of sale systems: Toast, MobileBytes, and DASH

Strong memory recall

Some knowledge of wine pairings and alcohol

Strong communication with both staff and guest

Extensive organization

Friendly Customer service practices that leave guest satisfied with both service and overall experience

Ability to keep up in a fast-paced environment

Team player

EDUCATION

B.A. Public Health: Minor: Sociology,

Rutgers University, School of Arts and Science

2017

M.A. Clinical Mental Health Counseling

The Chicago School of Profession, Online

Present

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