KATHERINE MCCALL

ad4eex@r.postjobfree.com

*** * ********* ****** ***# 40A

Placentia, CA 92870

714-***-****

TECHNICAL QUALIFICATIONS:

•Data Entry using Microsoft Office package (Access,SQL,Excel) I also use PDF files

•I also done some Data Control projects like CMS Government data as well as updating Excel templates to upload into our Access software.

•Performed Entry-Level technical design, HTML, development and delivery of a Website.

•Proficient with MS Office, FrontPage and all Windows programs.

•Outstanding communication, organizational and project management skills.

•Skilled at learning new concepts quickly, work well under pressure, and communicate ideas clearly and effectively

TECHNOLOGY EXPERIENCE:

Plan Maintenance Data Controller 12/07/2017 - Present

Quotit Corpration

Irvine, CA

Enter Data from all of carriers in our system and make sure everything has been entered correctly using Microsoft Access and Excel worksheet

Do Data control on Government Data which is downloading from their website then extacting the data into a Excel worksheet, Check the data to make sure it is in the correct formated to upload into Access.

I also use Sql scripts to look for any errors or make sure the data was uploaded correctly.

I also work with Develop Dept to fix any major errors

Customer Service (Contract) 10/09/2017- 12/05/2017

Sun West Mortgage

Cerritos, CA

Sales Associate (Contract) 05/15/17- 10/02/2017

WEBeDoctor Inc

Brea, CA

www.webedoctor.com

Media Mix365 (Contract) 02/28/17 to 05/13/17

Santa Ana, CA

Data Entry (Contract) 11/2016 to 02/2017

Ceridian Inc.

Fountain Valley, CA

www.ceridian.com

•Adding or Deleting Client’s Tax Information

•Pass out reports

•Create Tax Kits

A/P Data Entry Customer Service 10/2005 to 08/2016

McNally Electric Inc

Los Alamitos, CA

www.mcnallylighting.com

•Bookkeeper for both stores, I entered all invoices and deposits into QuickBooks software.

•Took orders over the phone as well as guided customers on how to use our website.

•Talking to customers regarding what lighting fixture to select and up sell other products to match the house.

•Talked and listened to difficult customers to solve their issues regarding the product.

•Added and deleted light fixtures on the website using 3D Cart Software

•Did some PC repairs

Supervisor of the Internet Call Center/IT Dept. 11/1994- 10/2004

Nikken Inc

Irvine, CA

www.nikken.com

•Helped customers place orders on the website, as well as traveled to different cities to train customers on how to use the automated systems. Also, tested new programs as well as helped develop new programs.

•Hardware - Basic PC upgrades/repairs, Network cabling, hard drive recoveries, component level replacements

•Computer Capabilities - Operating Systems: Windows 00/98/NT. Applications: Microsoft Word, Excel, Access, PowerPoint, FrontPage, Photoshop, Dreamweaver. Programming: Entry Level Knowledge of JavaScript, HTML, Visual Basic, website design/maintenance.

EDUCATION

Computer Networking, and Unix Programming, Irvine Valley College, Irvine, CA (5/1999)

Coursework: Hardware Concepts, System Management, Server Technology

Computer Programming, Business Math, Economics, Cypress College, Cypress, CA (5/1985)

Coursework: Basic and Cobol Programming, Networking Telecommunications

Bachelor of Science Degree in Information Technology/Multimedia & Visual Communication

University of Phoenix, Phoenix, AZ (08/2008-9/2012)

Coursework: Organizational Network and Communication Technology, Communication Strategies,

Website designs, Electronic Publishing

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