CHERYL HEPDITCH

*** ***** ****, ********, ******* K8A0H9 • 1-613-***-**** • ad4eec@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. SKILLS

Excellent Oral and Written Communication Skills

Team Player

Flexible

Multitasking

Organized

Reliable

WORK HISTORY

Office Administrator

Carson Lake Lumber/Pembertin Realty, Pembroke, ON 06/2023 -03/2024

Complete payroll in timeque plus for approx 25 staff on a bi-weekly basis and issue pay cheques in Sage

Reporting of all payroll deductions.issuing of ROE’s and T4’s

Process Accounts payable and Accounts receivable in Sage 50.

Answer and direct phone calls

Completion of lumber tally sheets including bills of lading and invoicing to customers

Arrange for carriers to pick up of lumber for deliveries to customers.

Write and distribute email, correspondence memos, letters, and forms

Assist in the preparation of regularly scheduled reports

Maintain electronic and hard copy filing system

Resolve administrative problems and inquiries

Prepare written responses to routine inquiries

Screen potential tenants by completing reference checks, credits checks etc.

Resolve inquiries from all tenants in six apartment buildings

Collect monthly rent from all tenants and complete bank deposits

Complete and submit paperwork for the Landlord and Tenants Board for Hearings

Ordering of all office supplies

Provide general support to visitors and complete paperwork for sales from walk in customers

Responsible for petty cash and balancing each month

Coordinate and maintain records for staff

Human Resources/Administrative Assistant (Contract) Department Of National Defence - CFB Petawawa, ON 04/2023 - 06/2023

Provide centralized administrative support to the Training. List section.

Manage members administrative files for the Commanding Officer's action, approval or recommendation.

Assist and update members personal information in People-soft and Monitor Mass.

Complete leave forms for military members.

Drafting correspondence for review and approval using Microsoft Word, draft emails using Microsoft Outlook.

Consolidation and follow up of a variety of electronic spreadsheet in order to track and update data using Microsoft Excel.

Navigate Microsoft SharePoint (Army Collaborative Information Management System (ACIMS) in order to upload, manage, update and archive files.

Keep updated on Workplace requirements via local professional development and online courses.

Liaise and coordinate with 4 CDSG members, DND and outside agencies.

Assist the permanent staff in their day to day functions. Administrative Assistant

Rankin Construction Inc. - Bath, ON 05/2019 - 11/2021

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Executed record filing system to improve document organization and management.

Scheduled office meetings and client appointments for staff teams.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Generated reports and typed letters in Word and prepared PowerPoint presentations.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.

Organized weekly staff meetings and logged minutes for corporate records. Administrative Assistant

Matrix NAC/The State Group Inc, - Bath, ON 02/2015 - 05/2019

Executed record filing system to improve document organization and management.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Handled client correspondence and tracked records to foster office efficiency.

Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

Coached new employees on administrative procedures, company policies and performance standards.

Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Processed invoices and expenses using QuickBooks to facilitate on-time payment.

Arranged rapid office equipment repair and maintenance with vendors.

Organized weekly staff meetings and logged minutes for corporate records. Accounts Receivable Clerk

Bag To Earth Inc. - Napanee, ON 02/2013 - 02/2015

Prepared and mailed invoices to customers, processed payments and documented account updates.

Reconciled accounts receivable ledger to verify payments and resolve variances.

Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.

Responded to inbound inquiries regarding accounts and payments.

Submitted cash and check deposits and generated cash receipts to record money received.

Made outbound calls to vendors and customers to discuss and resolve account needs.

Used Sage accounting software to reconcile accounts, track income and generate invoices.

Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.

Applied proper codes to invoices, files and receipts to keep records organized and easily searchable. Administrative Assistant

Defence Construction Canada - Petawawa, ON 09/2011 - 02/2013

Scheduled office meetings and client appointments for staff teams.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Generated reports and typed letters in Word and prepared PowerPoint presentations.

Handled client correspondence and tracked records to foster office efficiency.

Coached new employees on administrative procedures, company policies and performance standards.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Maintained staff directory and company policy handbook for human resources department.

Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Created PowerPoint presentations for business development purposes. Relocation Consultant

Brookfield Global Relocation Services - Petawawa, ON 09/2006 - 09/2011

Improved office efficiency by effectively managing internal communications and correspondence.

Collected and analyzed information to monitor compliance outcomes and identify and address trends of non- compliant behavior.

Coordinated implementation of people-related services, policies and programs through departmental staff.

Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.

Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.

Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

Other Employment

Warehouse Assistant (Contract)

Calian Inc. - Petawawa, ON 11/2021 - 02/2022

Conducted site surveys to inform resource estimates for future labeling.

Performed general visual inspection of goods and equipment for any damage, shelf life, proper documentation.

Applied UID labels to equipment located at facilities in Petawawa and surrounding areas.

Apply package-level labels to applicable packaging (including unit containers, intermediate containers, and exterior containers.

Utilized mobile computing devices to manage warehouse activities.

Inventory management in a warehouse environment. EDUCATION

Certificate: Medical Terminology

Saint John Ambulance - Pembroke, ON 03/2023

Certificate: Bookkeeping, QuickBooks, Sage Accounting & Accpac Academy of Learning College - Ottawa, ON 02/2023

Bachelor of Arts: Law Clerk

Clarke College - Belleville, ON 04/2012

Bachelor of Arts: Business Administration/HR Mgmt

Ontario Business College - Belleville, ON 04/1995

Contact this candidate