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Security Officer Technical Support

Location:
Temple Hills, MD
Posted:
March 17, 2024

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Resume:

KENYA SIMPSON

**** **** **** ****** ***** Md. ***48

Home: 301-***-**** Cell: 202-***-**** Alt: 202-***-****

Email: ad4ee4@r.postjobfree.com

ad4ee4@r.postjobfree.com

Attn: Human Resources Department

I am seeking a challenging position as a Security Officer with the

your Security Administration that will enable me to utilize my specialized experience as a Transportation Security Officer and also FHS armed security. I have a strong background in technical support for computer technology and software applications. I also have a comprehensive knowledge and work experience in the communications field to include the areas of customer service, production, promotions, publicity, advertising, research, and writing. My interpersonal skills are complimentary to any team effort; and I assure you that I will utilize this wide-range of knowledge to provide efficient technical support to managers and customers.

With the desire for new challenges and creativity; also the ability to maintain strong industry relationships, I can definitely ensure satisfactory results for your company. You will find all of the necessary knowledge, skills and abilities contained within my current resume.

If you have any questions, please feel free to contact me at the telephone numbers listed. I look forward to hearing from you. Thank you in advance for your time and consideration.

Enclosure,

Kenya Simpson

WORK EXPERIENCE:

TRIPLE CANOPY/CONSTELLIS SECURITY

12/20/2021-Present

Protective Security Officer, Washington, D.C.

Security Screening:

Perform thorough screening of individuals and baggage at extremely busy check points

Detected unusual behavior in visitors/employees perform additional screening based on

Standard Operating Procedures.

Identify dangerous objects on employees and visitors and/or in baggage, and preventing these objects from being transported into a government facility based on Standard Operating Procedures.

Discover and stop emerging transportation security threats, utilizing state of the art technology.

Operate, calibrate, and perform alarm resolution on diverse electronic detection and imaging screening equipment including the X-Ray Machine, Explosive Threat Detection, Employee/ Visitor engagement, Explosive Detection System, Walk through Metal Detector, Hand Wanding, Fraudulent document and identification systems, Color Metrics, Liquid Saber tester and Hand Held Metal Detector.

Assist in monitoring the flow of visitors/employees through the screening checkpoint to facilitate the orderly and efficient processing.

Oversee most transportation-related responsibilities of the Federal government during a national emergency.

● Maintained a log of all visitors and handed out passes that were collected upon exit

● Monitored key entry and exit points and reported any suspicious actions

● Inspected vehicles for high profile jobs where entrance was restricted.

● Patrolled assigned areas on foot.

Multi-Tasking:

• Conduct/issuing of firearms training for security officers to include instruction on

handguns, and related authorized weapons and instructs personnel on range safety

procedures, assembly and disassembly of firearms and related equipment;

• Review lesson plans and provides classroom instruction; conducts decision making

training utilizing the use of force simulator, live fire, or force on force scenarios;

• Review courses of fire and constructs, maintains and repairs targets and props;

• Review firearm proficiency scenarios in accordance with FPS, requirements for

handgun.

• Ensures Officers adhere to FPS range safety procedures;

• Conducts and maintains firearms and ammunition inventories;

• Tracks ammunition use by department personnel;

• Maintains, repairs and inspects weapons and ammunition used at the range during

officers work schedule

• Conducts research and makes recommendations for purchase of ammunition,

weapons replacement, and training and safety supplies;

• Issues firearms and related law enforcement equipment such as weapons, magazines

and ammunition;

• Prepares or completes various reports, correspondence, logs and other related

documents;

• Communicates with police employees, other city departments, outside law

enforcement agencies, and others to provide technical information or to resolve

problems;

• Stay abreast of current and new trends in firearms training and armory; attend

educational programs and seminars related to weapons maintenance and training;

• Performs all work duties and activities in accordance with City policies and

procedures;

• Works in a safe manner and reports unsafe activity and conditions. Follows City-wide

safety policy and practices and adheres to responsibilities concerning safety

prevention, reporting and monitoring as outlined in the City’s Safety Handbook.

Customer Service/Communications:

Inform visitors/employees of the rules and regulations to help them through the screening process quickly and less stressfully. Confidently interact with agitated visitors/employees with a calm and professional voice. Treat each visitor/employee with respect, and assist them with their individual needs.

Engage with visitor/employee assisting with any concerns as well as detect unusual behavior based on Standard Operating Procedures.

Maintain communication with stakeholders and visitors/employees.

Deliver important time sensitive information to other PSO’s, and Supervisors via daily briefings.

Maintain close communication with supervisors about any issues that might reveal a weakness or vulnerable area of security screening.

Assist management and Law Enforcement Officers (LEO/FPS) with inquiries, briefing

information, or investigations that may be initiated against a regulated party; participates in information briefings concerning sensitive information.

Disseminate Unclassified or FOUO (For Official Use Only) information throughout the workforce in a timely manner.

Participated in information briefings concerning security sensitive.

Accomplishments/Awards:

Maintained a positive and pleasant working atmosphere with government officials.

Maintained “SHARPSHOOTER” status during handgun qualification.

TRIPLE CANOPY/CONSTELLIS SECURITY

01/1/2019-12/17/2021

Lieutenant Protective Security Officer (Supervisor), Silver Spring Maryland

Leadership:

Served as a SUPERVISOR to train, assist, monitor, direct, and rotate duties of 250 or more screening personnel to ensure established goals and priorities are met. Gain compliance, teamwork, and cooperation. Maintain an open line of communication between the FDA client, Management and Protective Security Officers. Make responsible decisions regarding prohibited and hazardous items.

Trained over 200 PSO’s on updated intel on current information to maintain a professional

safe, proper and smooth daily operation.

Served as a SUPERVISOR/MENTOR based on my knowledge of the Standard Operating Procedures. Monitor, guide, and inform newly recruited screening personnel to ensure established goals and priorities pertaining to the Standard Operating Procedures are met. Maintain an open line of communication between Management, Officers and Supervisors.

Assisted with the Valiant system to ensure every PSO is properly logged in for payroll purposes.

Also maintained scheduling of PSO’s to ensure daily transitions between reliefs to minimize overtime and open posts.

Security Screening:

Perform thorough screening of individuals and baggage at extremely busy checkpoint to detect unusual behavior in visitors/employees and perform additional screening based on Standard Operating Procedures.

Identify dangerous objects on visitors/employees and/or in baggage, and preventing these objects from being transported into government facilities based on Standard Operating Procedures.

Discover and stop emerging security threats, utilizing state of the art technology.

Operate, calibrate, and perform alarm resolution on diverse electronic detection and imaging screening equipment including the X-Ray Machine, Explosive Threat Detection, Explosive Detection System, Walk through Metal Detector, Hand Wanding, Fraudulent document and identification systems, and Hand Held Metal Detector.

Assist in monitoring the flow of visitors through the screening checkpoint to facilitate the orderly and efficient processing.

Oversee most responsibilities of the Federal government during a national emergency.

● Maintained a log of all visitors and handed out passes that were collected upon exit.

● Monitored key entry and exit points and reported any suspicious actions

● Inspected vehicles for high profile jobs where entrance was restricted.

● Patrolled assigned areas on foot and mobile vehicles.

Multi-Tasking:

• Conduct/issuing of firearms training for security officers to include instruction on

handguns, and related authorized weapons and instructs personnel on range safety

procedures, assembly and disassembly of firearms and related equipment;

• Review lesson plans and provides classroom instruction; conducts decision making

training utilizing the use of force simulator, live fire, or force on force scenarios;

• Review courses of fire and constructs, maintains and repairs targets and props;

• Review firearm proficiency scenarios in accordance with FPS, requirements for

handgun.

• Ensures Officers adhere to FPS range safety procedures;

• Schedules range time;

• Conducts and maintains firearms and ammunition inventories;

• Tracks ammunition use by department personnel;

• Maintains, repairs and inspects weapons and ammunition used at the range during

officers work schedule;

• Conducts research and makes recommendations for purchase of ammunition,

weapons replacement, and training and safety supplies;

• Issues firearms and related law enforcement equipment such as weapons, magazines

and ammunition;

• Prepares or completes various reports, correspondence, logs and other related

documents;

• Communicates with police employees, other city departments, outside law

enforcement agencies, and others to provide technical information or to resolve

problems;

• Stay abreast of current and new trends in firearms training and armory; attend

educational programs and seminars related to weapons maintenance and training;

• Performs all work duties and activities in accordance with City policies and

procedures;

• Works in a safe manner and reports unsafe activity and conditions. Follows City-wide

safety policy and practices and adheres to responsibilities concerning safety

prevention, reporting and monitoring as outlined in the City’s Safety Handbook.

Customer Service/Communications:

Inform visitors/employees of the rules and regulations to help them through the screening process quickly and less stressfully. Confidently interact with agitated visitors/employees with a calm and professional voice. Treat each visitor/employee with respect, and assist them with their individual needs.

Engage with visitor/employee assisting with any concerns as well as detect unusual behavior based on Standard Operating Procedures.

Maintain communication with stakeholders and visitors/employees.

Deliver important time sensitive information to other PSO’s, and Supervisors via daily briefings.

Maintain close communication with supervisors about any issues that might reveal a weakness or vulnerable area of security screening.

Assist management and Law Enforcement Officers (LEO/FPS) with inquiries, briefing

information, or investigations that may be initiated against a regulated party; participates in information briefings concerning sensitive information.

Disseminate Unclassified or FOUO (For Official Use Only) information throughout the workforce in a timely manner as a Supervisor.

Participated in information briefings concerning security sensitive.

Accomplishments/Awards:

Hand-picked by supervisors to assist in various high profile pertinent tasks.

Maintained “SHARPSHOOTER” status during handgun qualification.

Certificate of Appreciation from BSL Lab for outstanding completion of the BSL Lab awareness and response training

COASTAL INTERNATIONAL SECURITY

03/2011-2019

Protective Security Officer (Supervisor), Silver Spring Maryland

Leadership:

Chosen to serve as SUPERVISOR based on exemplary performance. Monitor, direct, and rotate duties of 250 or more screening personnel to ensure established goals and priorities are met. Gain compliance, teamwork, and cooperation. Maintain an open line of communication between the FDA client, Management and Protective Security Officers. Make responsible decisions regarding prohibited and hazardous items.

Trained over 200-250 Protective Security Officers on day to day operations, brief PSO’s on pertinent information to maintain a secure environment.

Served as a MENTOR based on my knowledge of Standard Operating Procedures. Monitor, guide, and inform newly recruited screening personnel to ensure established goals and priorities pertaining to the Standard Operating Procedures are met. Maintain an open line of communication between Management, Officers and Supervisors.

Security Screening:

Perform thorough screening of individuals and baggage at extremely busy check points

Detected unusual behavior in visitors/employees perform additional screening based on Standard Operating Procedures.

Identify dangerous objects on employees and visitors and/or in baggage, and preventing these objects from being transported into a government facility based on Standard Operating Procedures.

Discover and stop emerging transportation security threats, utilizing state of the art technology.

Operate, calibrate, and perform alarm resolution on diverse electronic detection and imaging screening equipment including the X-Ray Machine, Explosive Threat Detection, Employee/ Visitor engagement, Explosive Detection System, Walk through Metal Detector, Hand Wanding, Fraudulent document and identification systems, Color Metrics, Liquid Saber tester and Hand Held Metal Detector.

Assist in monitoring the flow of visitors/employees through the screening checkpoint to facilitate the orderly and efficient processing.

Oversee most transportation-related responsibilities of the Federal government during a national emergency.

● Maintained a log of all visitors and handed out passes that were collected upon exit

● Monitored key entry and exit points and reported any suspicious actions

● Inspected vehicles for high profile jobs where entrance was restricted.

● Patrolled assigned areas on foot.

Mult-Tasking:

• Conduct/issuing of firearms training for security officers to include instruction on

handguns, and related authorized weapons and instructs personnel on range safety

procedures, assembly and disassembly of firearms and related equipment;

• Review lesson plans and provides classroom instruction; conducts decision making

training utilizing the use of force simulator, live fire, or force on force scenarios;

• Review courses of fire and constructs, maintains and repairs targets and props;

• Review firearm proficiency scenarios in accordance with FPS, requirements for

handgun.

• Ensures Officers adhere to FPS range safety procedures;

• Schedules range time;

• Conducts and maintains firearms and ammunition inventories;

• Tracks ammunition use by department personnel;

• Maintains, repairs and inspects weapons and ammunition used at the range during

officers work schedule;

• Conducts research and makes recommendations for purchase of ammunition,

weapons replacement, and training and safety supplies;

• Issues firearms and related law enforcement equipment such as weapons, magazines

and ammunition;

• Prepares or completes various reports, correspondence, logs and other related

documents;

• Communicates with police employees, other city departments, outside law

enforcement agencies, and others to provide technical information or to resolve

problems;

• Stay abreast of current and new trends in firearms training and armory; attend

educational programs and seminars related to weapons maintenance and training;

• Performs all work duties and activities in accordance with City policies and

procedures;

• Works in a safe manner and reports unsafe activity and conditions. Follows City-wide

safety policy and practices and adheres to responsibilities concerning safety

prevention, reporting and monitoring as outlined in the City’s Safety Handbook.

Customer Service/Communications:

Inform visitors/employees of the rules and regulations to help them through the screening process quickly and less stressfully. Confidently interact with agitated visitors/employees with a calm and professional voice. Treat each visitor/employee with respect, and assist them with their individual needs.

Engage with visitor/employee assisting with any concerns as well as detect unusual behavior based on Standard Operating Procedures.

Maintain communication with stakeholders and visitors/employees.

Deliver important time sensitive information to other PSO’s, and Supervisors via daily briefings.

Maintain close communication with supervisors about any issues that might reveal a weakness or vulnerable area of security screening.

Assist management and Law Enforcement Officers (LEO/FPS) with inquiries, briefing

information, or investigations that may be initiated against a regulated party; participates in information briefings concerning sensitive information.

Disseminate Unclassified or FOUO (For Official Use Only) information throughout the workforce in a timely manner as a Supervisor.

Participated in information briefings concerning security sensitive.

Accomplishments/Awards:

Selected to serve as a supervisor.

TRANSPORTATION SECURITY ADMINISTRATION 04/2008-2011

Transportation Security Officer, Northern Virginia,

Leadership:

Chosen to serve as ACTING LEAD based on exemplary performance. Monitor, direct, and rotate duties of 24 or more screening personnel to ensure established goals and priorities are met. Gain compliance, teamwork, and cooperation. Maintain an open line of communication between Supervisors and Transportation Security Officers. Make responsible decisions regarding prohibited and hazardous items.

Served as a MENTOR based on my knowledge of Standard Operating Procedures. Monitor, guide, and inform newly recruited screening personnel to ensure established goals and priorities pertaining to the Standard Operating Procedures are met. Maintain an open line of communication between Leads and Supervisors.

Elected to serve as a Network Intelligence Officer based on outstanding performance. Disseminate information gathered from the Field Intelligence Officer (FIO) at DCA to 40 screening personnel including transportation screening officers, leads, supervisors, and managers to expand the knowledge and threats of dangerous individuals, objects and incidents abroad.

Security Screening:

Perform thorough screening of individuals and baggage at extremely busy checkpoint.

Detect unusual behavior in passengers and perform additional screening based on Standard Operating Procedures.

Identify dangerous objects on passengers and/or in baggage or cargo, and preventing these objects from being transported onto aircraft based on Standard Operating Procedures.

Discover and stop emerging transportation security threats, utilizing state of the art technology.

Operate, calibrate, and perform alarm resolution on diverse electronic detection and imaging screening equipment including the X-Ray Machine, Explosive Threat Detection, Cast Scope, Passenger Engagement, Explosive Detection System, Walk through Metal Detector, Hand Wanding, Fraudulent document and identification systems, Color Metrics, Liquid Saber tester and Hand Held Metal Detector.

Assist in monitoring the flow of passengers through the screening checkpoint to facilitate the orderly and efficient processing of passengers.

Oversee most transportation-related responsibilities of the Federal government during a national emergency.

Customer Service/Communications:

Inform passengers of the rules and regulations to help them through the screening process quickly and less stressfully. Confidently interact with agitated passengers with a calm and professional voice. Treat each passenger with respect, and assist them with their individual needs.

Engage with passengers assisting with any concerns as well as detect unusual behavior based on Standard Operating Procedures.

Maintain communication with stakeholders and passengers.

Deliver important time sensitive information to other Passenger screeners, Leads, and Supervisors via daily briefings.

Maintain close communication with supervisors about any issues that might reveal a weakness or vulnerable area of security screening.

Assist management and Law Enforcement Officers (LEO) with inquiries, briefing

information, or investigations that may be initiated against a regulated party; participates in information briefings concerning sensitive information.

Disseminate Unclassified or FOUO (For Official Use Only) information throughout the workforce in a timely manner as a Network Intelligence Officer.

Participated in information briefings concerning security sensitive.

Multi-Tasking:

Concurrently perform task at hand while maintaining acute domain awareness.

Adapt and respond to continuous changes in the Standard Operating Procedures and to the diverse needs of the passengers.

Work between DCA and spoke TSA procedures at the same time thus obtaining certifications in screening of passengers and their accessible property as well as screening of their checked baggage.

Train team members, monitoring and reporting on the status and progress of work, and represents the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software, etc.).

Accomplishments/Awards:

Hand-picked by supervisors to serve as part of an airport-wide screening team for the 2009 Presidential Inauguration.

Certificate of Appreciation from Federal Security Director as one of few Officers to participate in color metrics training.

Certificate of Appreciation from Intelligence Coordinator for outstanding knowledge, teamwork, and guidance in the Network Intelligence Officer program.

Hand Picked by supervisors to participate in Cobra screening evaluation.

Hand-picked by supervisors and management to participate in the Network

Intelligence Officer Program.

Acknowledgement for teamwork, guidance to others, flexibility, knowledge, skills and performance, 2008.

Appreciation acknowledgement for catching a “Red Team” IED test, 2008, 2009.



Contact this candidate