Gina Simon

*** ****** ******

Dubuque, IA *****

563-***-****

OBJECTIVE

A position to extend my knowledge.

WORK EXPERIENCE

Midway Best Western Plus November 2023- Present

Front Desk

Checking in and out guest.

Make reservations for guest,

Answer phone, stock gift shop and make coffee and run reports for the shift.

Crescent Electric Supply Company July 2021- November2023

Accounts Payable

Entering ledger in accounts payable department. Call new vendors and get W9 to get them started with our company.

Express Employment November 2018- July 2021

Currently worked at Crescent Electric in East Dubuque (May 2019- Present)

Entering ledger in accounts payable and helping out with expense accounts and helps out as needed.

Worked at Sedgwick in Dubuque (January- March)

Entering new claims and absences.

Hartig Drug February 2018- December 2018

Pharmacy Technician

-Fill prescription orders.

-Answer the phone.

-Hand out prescription that are ready.

-Assist customers that are looking for items.

ESG Focus Services August 2017- February 2018

Customer Service

-Assist customer with they Century Link account.

-Inform customers about special offers that are able to them.

-Transfer to a different department if needed.

Du Trac Community Credit Union October 2016- June 2017

Teller

-Greet member and handle their request.

-Inform the member about products and services the credit union provides.

-Balance my cash drawer.

Oky-Doky June 2016- October 2016

Cashier

-Ring up orders and take money or process food stamps or credit/debit card payment.

-Approve gas when not paying at the pump.

-Cleaning the store every night and stocking the coolers.

SC Data Center Inc. October 2015- October 2016

October 2018- April 2019

Christmas season 2019

Inbound Customer Service

-Entering inbound orders and payments on accounts for 12 different companies.

-Transfer to correct department if they need assistance with they credit or other problems that arise.

American Customer Care Center July 2015-October 2015

Inbound internet customer service

-Entering emails for janitorial service at Bank of America sites.

-Entering NTE Request from ABM Managers.

-Entering NTE approvals from Bank of America.

-Entering completions and cancellations into the computer.

-Calling ABM Manager for emergency and rush work orders.

DAC Inc. December 2013-June 2015

HSBS Support Living Specialist I

-Implementation and documentation of goals of individuals serviced.

-Active advocate for individuals served with an emphasis on individual choice and decision-making.

Mercy Caremor Pharmacy July2003- December 2013

Certified Pharmacy Technician

-Enter orders in the computer.

-Filling orders as needed.

-Calling doctors office or nursing homes to verify unreadable orders.

-Answering phone calls.

Kennedy Mall

Customer Service November 2002-December 2003

Christmas Holiday 2006

-Selling Mall gift certificates.

-Answering the phone.

-Renting strollers and wheelchairs.

-Giving directions to the different store .

-Reading special activities that the Mall is holding .

Mc Donald Supply October 2001-April 2003

Showroom Sales

-Showing plumbing supplies, and Cabinets to people building or remodeling their home.

-Working with plumbers to give estimates to their customers.

Dubuque Community School District May 1999-October 2001

Teacher Associate Substitute

-Working in the classroom with the teacher whom teacher associate at was absent that day.

-Working with the children and other teachers in the building.

EDUCATION

University of Dubuque, BA in Early Childhood and Psychology 1995

Northeast Iowa Community College,Diploma in Bookkeeping 1990

Human Service Training

References Available Upon Request

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