Customer Service Office Assistant
Resume:
Katrina Dent
Detroit, MI
*************@*****.***
Creative problem solver with a Bachelor’s Degree in Healthcare Administration with diverse experience in managing schedules, budgets, inventory, quality control and productivity. Seeking a supportive role in office administration to utilize my strong communication, customer service and organizational skills to help a business achieve its goals. Work Experience
Office Assistant
[Look at Faith Home Healthcare]
January 2023 to Present
Healthcare worker assists client with medication as well as personal and physical tasks including scheduling needs, budgeting and shopping, doctor and medical facility visits. Janitorial Worker/Floor Maintenance Cleaner
[Caravan Facility Maintenance]
February 2018 to Present
Manage the custodial operations budget, inventory control, manage staffing levels, monitor overtime, research and prepare requisitions for purchasing supplies and equipment. Safely maintain awareness of occupational hazards and safety.
Plant Operations Manager [Ace]
March 2017 to March 2018
Oversaw daily operations of production and manufacturing plant to ensure all policies and procedures were followed. Developed processes to maximize quality, production, safety and stewardship. Trained staff members. Controlled and monitored machinery, and equipment. Collaborated with officers regarding the quality of progress among departmental units. Education
University of Phoenix - Phoenix, Arizona, US
Skills
• Proficient in Microsoft Office, Office & Time Management, Health Administration, Customer Service, Data Entry, Warehouse, Manufacturing, Team Oriented with the ability to lead.
Recently Awarded Employment Appreciation of Service Award Assessments
Work style: Conscientiousness — Proficient
February 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Attention to detail — Completed
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient June 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Workplace safety — Proficient
February 2021
Using safe practices at work
Full results: Proficient
Home health aide skills — Proficient
May 2021
Providing care to patients in a home setting
Full results: Proficient
Data entry: Attention to detail — Completed
January 2022
Maintaining data integrity by detecting errors
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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