Sales Associate Customer Service
Resume:
Lilly “Charlie” Tipton
Gray, GA 31032
*******.*.******@*****.***
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Skills
* ***** ********** ** ****-paced, detail-oriented, high-focus, and customer service-oriented settings
Certified in Safety
Caring (about customers)
Efficient
Decisive
Experienced with working to help people with disabilities Visually Creative
Attentive
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Experience
Chick-fil-A / Sales Associate / Cashier / TeamMember
Jan 4, 2023 - PRESENT
Accurate and friendly order-taking in the drive-thru and in-store via Chick-fil-A’s proprietary computer system
Speedy and thorough customer care through beverage and dessert preparation Practicing hospitality by maintaining a safe and clean dining room, playground, restroom, and outdoor area
Bath and Body Works / Seasonal Sales Associate / Cashier
Oct 4, 2022 -Dec 22, 2022, 4673 Presidential Pkwy, Macon, Ga 31206 Sales, Stocking, and POS
Floor reset and creation of displays meeting and exceeding home office standards, making executive decisions to keep pleasing composition when the product was low or missing
Winner of staff Candle contest, achieving the highest number of candles sold at checkout Idle Hour Country Club / Lifeguard
May 7, 2022 - September 25, 2022. 251 Idle Hour Dr. Macon, GA 31210 Successfully maintained watch over 75’ x 75’ adult pool and 12’ x 12’ child/infant pools with an approximate attendance of 150+ while also maintaining a clean and pleasant pool, deck, and changing area
Other club duties, such as banquet service, occurred 1-4 times a month, with an attendance of 200+. Excellence in this area led to leadership and opportunities to educate other staff members.
Cracker Barrel / Sales Associate
July 2020 - November 2020, 5000 Presidential Parkway, Macon, GA 31206 Multi-tasked POS transactions, custodial duties, re-stocking displays, customer service, and telephone duties in a fast-paced environment
Created attractive displays that met and surpassed Cracker Barrel standards, creatively re-organizing the displays to be pleasing to the eye as the stock came and went Ensured that all displays and areas throughout the store were within and surpassed ADA guidelines
Assisted in employee training for processing incoming freight, display setting, re-stocking, and sales transactions with the on-site computer system Gray Memorial Chapel and Crematory / Intern
October 2018 - April 2019, 4378 Gray Highway, Gray, GA 31032 Assisted in embalming and cosmetic application to prepare the deceased in preparation for viewing and funerary processes
Assisted in cremation and single-handedly processed post-cremated remains Converted the company’s music collection to digital files in order to expedite the funeral playlist-making process
Managed the building’s custodial duties, including the cremation and embalming areas, above and beyond medical standards
Handled family grievances and questions with tact and positivity in person, over the phone, and via email for over 50 services
Enhanced and modernized the small business’s social media on multiple platforms ㅡ
Education
University of Georgia (UGA) / BA in Progress
January 2023 - PRESENT 104 Caldwell Hall, Athens, GA 30602 GPA of 3.35 with an emphasis on drawing and painting Middle Georgia State University (MGA) / Coursework Towards BA August 2020 - May 2022, 100 University Parkway, Macon, GA 31206 GPA of 3.4 with an emphasis on studio work
Jones County High School / High School Diploma
August 2016 - May 2020, 339 Railroad Street, Gray, GA 31032 AP/Honors/Advanced classes, finished with a GPA of 3.8 ㅡ
Awards and
Certifications
Awards
Four-time winner of Chick-fil-A’s TeamMemberoftheNightforproviding“anamazing job in the dining room and… constantly serving guests throughout the restaurant” Certified
Lifeguard (pool and water attractions), CPR, first aid, emergency oxygen, asthma, and epi certified (Valid through May 2024)
Certified bloodborne pathogens safety (Valid through May 2023) Honors
Invitation to MGA honors program (2022)
Academic Honors in U.S. History (2019)
Behavioral Excellence Award (2019)
Academic Honors in Chemistry (2018)
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