EVELYN THREATT

"NO ONE DOES WORK AS I DO"

Bakersfield, CA 93301

ad4ec8@r.postjobfree.com

+1-716-***-****

I don't look at anything I do as a job, but as a "SKILL" I challenge MYSELF at "EVERYTHING" I do; so WHATEVER work I'm performing, it's of "QUALITY"

True success for me is a healthy "BODY, MIND, AND SPIRIT" Therefore, I incorporate the most significant part of me (which is healing hurting people) in everything I do, I've learned to embody my skills as a psychological alleviator and motivator in my everyday life as well, When on an assignment, I never look at anything as "Something I have to do" but "It's ALREADY done" I learn QUCIK, and then I MASTER the task, I work well alone but also make the best teammate, I'm incredibly energetic and healthy, so I don't miss days and often turned a 3 man job into a 1 man job, You can't tell by my looks but I'm a "BEAST" and whomever I'm hired by, it doesn't matter if it's in the field of making beds OR caring for the needs of my client, you're GUARANTEED "SATISFACTION" because NO ONE DOES

"WORK" AS I DO

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Associate

Explained upon interview - Buffalo, NY

April 2005 to August 2023

Maintaining "Trusting" customer relationships by responding to whatever needs of the Consumer Check, verify and fill Customers invoices

Receive, unload, and place incoming inventory items appropriately Update job knowledge by participating in educational opportunities Handle complaints

Provide solutions for customers

Resolve and then follow up on any issues the customers experience Creativity skills

Ability to read customers

Goal-oriented focus

Persuasion skills

Pallet Jack

Attention to details

Defective products

Safety procedures

The ability to work well with my hands

Self Management

Process, package, and ship orders properly

Active listening along with patience

Tenacity and Adaptation

Emotional Intelligence

Customer focus

Verbal communication

Multi-tasking

Product knowledge

Data entry skills

Ability to handle surprises

Ability to learn

Empathy

Time Management

Owner/Manager

EVE'S' GARDEN - Buffalo, NY

December 2000 to July 2004

Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, details of inquiries, complaints, or comments, and actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or notify them of results or planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

Empower the team and do not micromanage

Be very productive/results-orientated

Be a good coach

A good communicator – listen and share information Planned events

Express interest/concern for team member's success and personal well-being Problem resolver

Housekeeping

Hilton Hotel - Cincinnati, OH

July 1997 to June 1999

Respond promptly to requests from guests and other departments Fill carts with supplies and transport carts to assigned areas Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms

Replace dirty linens and terry with clean items

Make beds and fold terry

Clean bathrooms

Remove trash, dirty linen, and room service items

Check that all appliances are present in the room and in working order Straighten desk items, furniture, and appliances

Dust polish, and remove marks from walls and furnishings Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Education

Certificate in Data Entry

Kensington Business Institute - Buffalo, NY

September 1988 to May 1989

Diploma

Kensington High School - Buffalo, NY

September 1983 to May 1986

Skills

• Communication. Ability to Work Under Pressure. Decision Making. Time Management. Self- motivation. Conflict Resolution. Leadership. Adaptability. (10+ years)

• Sales Rep (10+ years)

• receptionist

• cooking

• communications

• Customer Service

• Customer Experience

• Call Center

• Front Desk

• Guest Service

• Front Office

• Reception

• Infant Care

• Order Entry

• Home Care

• Toddler Care

• Childcare

• Medication Administration

• Meal Preparation

• Cleaning Experience

• Caregiving

• Laundry

• Hospital Experience

• Data Entry

• Vital Signs

• Management

• English

• Personal Assistant Experience

• Computer Skills

• Medical Records

• Pallet jack

• Communication skills

• Customer service

• Guest services

• Order entry

• Leadership

• Assembly

• Conflict management

• Personal assistant experience

• Cooking

• Vital signs

• Interviewing

• Cash handling

• Sales

Certifications and Licenses

DATA ENTRY

September 1989 to Present

I have a Certificate in Data Entry I received from Kensington Business Institution Groups

CO-DEPENDENCY AL-ANON AA

August 2006 to Present

I planned the meetings, arranged for speakers, and prepared the agenda. As chairperson, I was basically responsible for making sure that I was there EVERY week, and had the week's topic ready, and as chair, I made sure I MYSELF practiced the 12 spiritual principles of recovery as follows: acceptance, hope, faith, courage, honesty, patience, humility, willingness, brotherly love, integrity, self-discipline, and service. Being a person that's NOT shy about taking the initiative, I also wrote a short play on suicide and alcoholism to bring forth a little cognitive visual diversity, as I did each week with my demonstrations, I also created a "THEME" for our Monday meetings called "MAKE SOME NOISE MONDAYS" that's where before a person share they had to make WHATEVER noise they felt like, an animal or just a simple ole sound (the place was as gloomy as a cemetery, so I thought it was time to bring a little LIFE to the place) and the one that made the loudest and most creative noise got a $50.00 cash card, that meeting grew RAPIDLY, so I added ANOTHER 50 for an additional participant hahaha Publications

BROKEN SPARROW (THE WAR WITHIN)

September 2008

Has someone ever hurt or treated you so badly that you had to beg God to help you to forgive them, and to take away the pain? Or did you ever love someone so much that everything in your life was turned and flipped upside down? Or maybe you wanted something so much, but it seemed too far out of your reach for you to even begin to think that it was possible. Life doesn't come with a book of Instructions, unfortunately. We'll be the author of most of the people we allow into our lives, business or personal. It doesn't matter how good we try to be or if we're religious enough or even faithful; there will come a time in everyone's life when they'll have to cry, rich or poor. Sometimes we'll get dealt a hand in life that we can't win, but someone else can take that same hand and annihilate their opponents. Well, for Evelyn, that hand was dealt, and someone did take it and win. The fortunate but "UNFORTUNATE" part is, she came from within, You'll have to read the book to find out the

"UNFORTUNATE"

Additional Information

Skills

• Active Listening

• Reading Comprehension

• Critical Thinking

• Writing

• Monitoring

• Social Perceptiveness

• Coordination

• Instructing

• Judgment and Decision Making

• Time Management

• Active Learning

Contact this candidate