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Customer Service Business Management

Location:
Gilbert, AZ
Posted:
March 17, 2024

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Resume:

Zakaria Muraweh

480-***-**** zmuraweh@gmailcom **5 South Cottonwood Drive Gilbert, AZ 85296

Profile

Highly motivated and result driven professional with a solid background in sales and business management, as well as a background in delivery and trucking operations. Experience

KINGSLAND TRANSPORT LLC, DEARBORN, MI-NOVEMBER 2023-CURRENT

* Load and unload cargo for Amazon shipment.

* Follow traffic laws.

* Oversee proper loading of trucks.

© Meet delivery schedules.

* Inspect vehicle to insure safety.

* Maintaining the truck.

COFFEE SHOP MANAGER, COFFEE RUSH, GILBERT, AZ - MARCH 2011-APRIL 2023

* Managed daily operations of a busy coffee shop overseeing staff and insuring excellent customer service.

Developed and implemented effective strategies to increase sales and improve profitability.

Trained and mentored staff on product knowledge, customer engagement, and service standards to maintain high-quality standards and enhance customer experiences.

* Conducted regular staff meetings toe communicate updates, provide feedback and encouraged teamwork and collaboration.

Fostered a positive work environment by resolving conflicts, recognizing achievements, and promoting employee engagement and satisfaction. SALE REPRESENTATIVE, 7 UP BOTTLING COMPANY, ST. PAUL, MN - MARCH 2008-FEBRUARY 2011

* Executed sales strategies and achieved sales targets by effectively promoting 7UP products to a diverse customer base.

® Built and maintained strong relationships with key accounts insuring customer satisfaction.

* Prepared sales reports and provided regular updates on sales.

* Stocked and maintained inventory levels with clients.

* Collaborated with cross-functional teams to ensure efficient order processing and timely delivery of products.

* Drove and managed daily operations in Trucking.

Education

* The CDL Trucking Schoo! (Certified December 12,2024)

* Some college degrees in business management

Normandale Community College, Bloomington, MN ~ Business Management, 2010 Skills

* Strong leadership and team management abilities

* Exceptional customer service and communication skills Sales and business development and expertise

* Strategic planning and problem-solving skills

* Detail-oriented and able to multitask in a fast-paced environment Handling everyday operations including: money management and bank Handling truck operations

Proficient in Microsoft Office systems

CDL certified

Sufficient in driving long distances



Contact this candidate