JODI SKINNER

**** ****** **, ************, ** ***57

ad4ebq@r.postjobfree.com

An efficient individual with real world experience in problem solving, project planning, analytical and team collaboration. A self-motivated candidate that is successful at managing multiple priorities with a positive attitude and willingness to take on new responsibilities to meet team goals. EXPERIENCE

08/2022 – 12/2023

IMPLEMENTATION COORDINATOR, EQUIFAX WORKFORCE SOLUTIONS

New client set up for their Unemployment Services. This involved meeting with clients and internal departments for a seamless process.

Providing training sessions, demonstrations and follow up to aid in onboarding.

My tasks increased to handle special implementations for select clients that were high priority due to my outstanding service and attention to detail. JUNE/2021-08/2022

UNEMPLOYMENT TAX CONSULTANT, EQUIFAX WORKFORCE SOLUTIONS

Collecting and maintaining detailed UE Tax paperwork for dedicated clients.

Protesting penalty rates, advising and consulting clients regarding joint accounts, voluntary contributions.

Produce and verify client letters, rate projections, tax rate notices and annual reports. 04/2004-06/2021

UNEMPLOYMENT INSURANCE CONSULTANT, EQUIFAX WORKFORCE SOLUTIONS

Full service Unemployment Insurance Consultant maintaining contact with clients to ensure every step of the unemployment claims process.

Promoted from merit rated clients to work exclusively with Reimbursing clients.

I was consistently given accounts when a client was dissatisfied with their Representative and managed to regain and maintain confidence and satisfaction with those clients.

Providing excellent customer service and knowledge of state regulations. Saving my clients from unnecessary unemployment charges.

SKILLS

Strong ability to work well with a team or on my own.

Strong work ethic to conduct research and

follow up to clients and internal staff.

Good at collaborating with team members,

clients and internal staff.

Ability to learn and master many different

work systems.

Creative and able to see things from several

perspectives.

2

ACTIVITIES

I have held many roles in the nonprofit community over the last 15 years including Board Member on the Ohio Bleeding Disorder Council, The Central Ohio Chapter of the National Hemophilia Foundation, Fund raising and Community outreach for FamOhio and as an Advocacy Ambassador. I have testified in front of Ohio Congress and met with local and Federal Governments to advocate for bi-partisan support for basic health benefits for many health conditions.

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