John Clark

Santa Cruz, California, United States

ad4eb2@r.postjobfree.com

linkedin.com/in/john-clark-78215b2

Summary

Over 20 years of award-winning expertise as an IT Professional focused upon the development, manufacturing

and quality assurance of networking products and services to include Desktop Personal Computers, Operating

Systems Releases, Multifunction Network Devices/Appliances, ICSA Certified Firewalls, ATM Switches/

Routers and a leading-edge Mass Density Fiber Optic, Oc3/Oc12 ATM Central Office Switch for building Private

Broadband Networks.(PBN's)

Specialties: Intel PCs, Apple Macintosh, Sun Sparc, Cisco, Alcatel, 3Com, SonicWall, Firewalls, Radius, MS-DOS,

MS-Windows 3.x, 95,2000,XP,NT 3/4, Vista, Win 7, SunOS, Solaris, Sun OpenWindows, Linux, BSD, UNIX, Perl,

Expect, Novell Netware 3/4, AppleShare, AppleShareIP, MacOS X, Internet Protocol Testing, TCP/IP, DHCP,

NAT, POP, SMTP, SendMail, FTP, WWW, HTTP, HTML, Apache, SQL, DNS, Bind, SNMP, VLAN, VPN, IPSEC,

PPTP, GigE, ATM QOS, DS1, DS3, HSSI, T1

Experience

SDET

Automation Anywhere

Mar 2019 - Aug 2023 (4 years 6 months)

Executed automated and manual testing.

Created UI and API test suites for RPA products.

Worked on multiple projects/teams across time zones always keeping up to date and prepared.

Senior Quality Engineer

Feb 2013 - Feb 2019 (6 years 1 month)

Authored, published and executed Catbird Vulnerability Test Plan.

Compliance

Scalability

Subject Matter Expert in Quality Assurance, Security and Hacking Techniques.

Authored, published and executed Catbird Vulnerability, XCCDF, Compliance & Scalability test plans.

Daily deployment and testing all Catbird features publishing results via Jira.

Daily testing of all Catbird features using VMWare vCloud Director 5.5 VPODs.

Daily testing of all Catbird features using VMWare vSphere 5.5 environment.

Daily testing of all Catbird features using Ubuntu, RHEL & CentOS OpenStack Environments.

3 years Agile QA test experience with demonstrated results.

Expert debug and root cause analysis of failures in VMWARE, OpenStack and CentOS.

Senior Quality Engineer

Wave Systems Corp.

May 2011 - Nov 2012 (1 year 7 months)

Member of Server Quality Assurance Test Team.

Daily Win2008 Enterprise Client/Server Testing.

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Daily Wave ERAS Server Installation and Testing.

Daily Microsoft Policy Management/Deployment of Encryption & Security Policies.

Daily Client/Server SED TPM BitLocker Testing.

Expert debug and root cause analysis of failures.

Created and executed Performance Test Suite for each Client/Server released product.

1 year Agile QA Test experience with demonstrated results.

Built and tuned multiple MicroSoft Enterprise Environments.

Maintained MicroSoft Active Directory NLB SQL Servers during testing.

Senior Security SQA Engineer

Zone Labs

Dec 2004 - Jun 2010 (5 years 7 months)

Consumer Product Lead for ZoneAlarm Product Line. Responsible for all day-to-day QA concerns as

well as Development Level Defect Analysis. Security Tester for all Consumer and Enterprise Endpoint

Products at ZoneLabs. Principal Security Tester of award-winning Zone Alarm Products for over 5

years. Expert debugging of numerous Internet Security Threats reported. Performed patch/bug fix

testing for software releases based on customer reported issues or Internet Security Threats. Executed

security leak tests, Instant Messaging Security Tests and validated OS and IM Security features of

ZoneAlarm Product Line. Discovered, authored and managed to resolution 500+ Bug Reports across

multiple simultaneous projects and products. Developed, executes and managed Security Tests for

many ZoneAlarm security features.

IT Architect

Reliance Lending Group

Jan 2004 - Apr 2005 (1 year 4 months)

Built and managed switched Gigabit Ethernet LAN of ~50 Windows XP PCs for this financial firm.

Responsible for daily Windows 2000 File Server Administration and Maintenance. Add new users,

built custom PC workstations, performed software upgrades and PC maintenance as necessary.

Evaluated, purchased and integrated 3 Firewall/VPN Routers for Corporate Metro WAN. Added IPSec/

L2TP for WAN access. Configured, installed and maintained Linux 9.0 DNS, HTTP and SendMail

Internet Servers. Created and tested custom Linux IP Tables firewall for corporate Internet servers.

Created and tested custom Linux Cron Backup Scripts for Corporate File Servers. Created Video On

Demand Employee training solution using Gigabit Ethernet LAN and Linux Samba Server. Installed

and maintained custom Internal Database for “Do Not Call” Lists, a recent Federal Regulation. Installed

VOIP Gateways, configured endpoints for custom VOIP automated sales phone system. Troubleshoot

problems and resolve conflicts, 24/7.

Senior Telecom SQA Engineer and Test Lead

Tut Systems

Dec 2000 - May 2003 (2 years 6 months)

Lead tester and project manager for white and black box testing for over 12 Tut Systems WAN

Appliances for this telephone company broadband network equipment manufacturer. QA leader,

project manager and principal tester for all SMS Network Appliances during tenure. Resolved through

debugging expertise, numerous customer reported problems to ensure customer satisfaction and

product functionality for all Tut Systems products. Individually developed and successfully executed

test plans/suites for Windows 3.x, 95, 98, 2000, NT, Linux, BSD, Macintosh, ATM, DSL, VDSL, SDSL,

Fiber Optic Oc3, Oc12, GigE, Fast Ethernet/Ethernet. Planned and installed million-dollar testing

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labs configured with servers, network devices and workstations representing every major vendor and

operating system in use throughout the industry today. Discovered, authored and managed to resolution

200+ Bug Reports across multiple simultaneous projects. Performed patch/bug fix testing for software

releases based on customer reported issues on Tut products. Performed all aspects of white box and

black QA over every major network device sold by Tut. Developed and implemented UNIX/DOS scripts

and automated testing suites for maximizing QA testing and equipment, significantly reducing both QA

time and man-hours.

Senior Telecom SQA Engineer and Test Lead

OneWorld Systems

Jun 1997 - Dec 2000 (3 years 7 months)

Performed white-box testing for this developer and manufacturer of the OfficePort series of Internet

WAN appliances. Setup 100+ PC testing lab with Windows NT and Netware Servers, Windows 3.11,

95, 98 and Mac Clients. Responsible for build management, build release and compiling all software.

Developed and executed test plans/suites for Windows 3.x, 95, 98, NT and Macintosh Clients of

OfficePort. Discovered, authored and followed through resolution 250+ detailed bug reports. Performed

numerous debugging and problem resolution activities based on customer reported problems for the

full suite of OfficePort products. Performed patch testing/bug fix testing for software releases based on

customer feedback. Performed all aspects of white box and black while developing and implementing

UNIX/DOS scripts and automated testing suites for maximizing QA testing and equipment thus reducing

both QA time and man-hours.

Connectivity SQA Engineer and Test Lead

Apple

Dec 1994 - Mar 1997 (2 years 4 months)

Worked as a Technical Lead and supervised as Team Lead on over 10 Projects across many

departments for this insanely great computer company. Discovered, authored and followed through

resolution nearly 100 detailed bug reports. Developed, and executed test plans/suites for DOS,

Windows 3.x and Windows 95 running on Macintosh computers including testing through manual

methods and automated test tools. Detected, wrote and regressed bugs using Apple's Radar proprietary

bug tracking database. Worked with developers to reproduce and isolate problems and to verify bug

fixes. Installed, configured and maintained Windows NT and Netware servers for testing network

compatibility and integrity of the DOS Compatible Macintosh computers. Evaluated, planned and tested

daily many Apple and other Network Interface Cards and software. Evaluated, planned and tested daily

a variety of single user, multi-user and network applications. Set up and tested LocalTalk, Ethernet and

Token Ring Local Area Networks. Routinely installed, maintained and tested bridges, routers, gateways,

servers and clients.

Education

Drexel University College of Library Sciences

B.S. Information Systems 1992, Information Systems

1983 - 1992

Graduated with B.S in Information Science 1992

Drexel University's LeBow College of Business

B.S. Business Administration, General Business

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1983 - 1991

Graduated with BS in General Business

Skills

Console • VM • Test Engineering • Software Validation • Documentation • Consumer Software • CI

• Compensation • Skilled Multi-tasker • Mac

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