Gayel C. Jackson--734-***-****

**** ******** **** ********* ** 48329

OBJECTIVE POSITION IN SUPERVISION, CUSTOMER SERVICE, CLERK, LIGHT WAREHOUSE OR ASSEMBLY

CUSTOMER SERVICE

Handles customer complaints and problem solves in an effective and professional manner.

Easily evaluates customer needs.

Familiar with multi-task responsibilities.

EXPERIENCE

Telephone Operator

Customer Service Representative

Operations Planner

Dispatcher

Office Clerk & Light Warehouse

Fleet Specialist specializing in maintaining a fleet of cars & trucks for Consumers Energy

Site Supervisor of a 24 hour print shop for Detroit Medical Center over 8 employees

Mail Clerk- Maintain all aspect of Consumers Power Mailroom ( now known as Consumers Energy Company)

Mail Clerk-Maintain all Aspects of FMC Mailroom at Ford World Headquarters

Opened new mail room for Ford at the DTC in Lincoln Park and managed for 2 years

Quality Control Inspector

Site Manager-Pitney Bowes Mailroom-General Motors World Headquarters

Finishing Work Including –GBC binding & Magna Punch-Ap2 Ultra, EPB 100 Auto Binder,

Electric Binder, Shrink Wrap Machine, Titan 265 Cutter, EH-3C Challenge Drill, Magnatek ISP,

Stitcher –Model A

Xerox Machine Operation-DigiPath, 6180, 6100, DT65, DT6135, Doc 40, Doc 12, 5900, 2045, 5895, DC332, DC255/265, DC7000, DC8000, Free Flow, Nuvera, WCP90

Light Warehouse duties

EMPLOYMENT HISTORY

2020 to Present ECA

2013-2017--Print Shop Associate Michigan Staffing Contracted to Summit Health/Quest

1999-2012--Xerox Account Associate & Supervisor

1998-1999--Pitney Bowes-Contracted to General Motors Co. –Position Manager

1994-1998--MSX-Contracted to Ford Motor Company Mail division

1992-1994--Premiere Video Co.

1985-1992--Consumers Power Co.

1975-1984--General Telephone Co.

EDUCATION AND TRAINING

1968-1971-Irwin County High School—Graduate-General

1971-1975-Abraham Baldwin College- Sociology Major

1995-1996-New Horizon Computer Classes-Windows—Word, Excel & PowerPoint literate

1999-2012- Supported various account inside Xerox Corporation such as Compuware, Young & Rubicam, InterFirst for Mail & Distribution, Pfizer & Detroit Medical Center as a Supervisor of a 24 hour Print shop.