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Registered Nurse Customer Service

Location:
North Fort Myers, FL
Posted:
March 18, 2024

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Resume:

PATRICIA BENNETT, BSN, RN

Bonita Springs, FL ****5 513-***-**** ad4e8m@r.postjobfree.com

Accomplished Registered Nurse brings extensive experience driving organizational and departmental excellence, developing productive, skilled staff, and fostering a positive work environment conducive to exceptional patient care and team collaboration. Demonstrated ability to effectively implement policies and procedures and ensure compliance with regulatory standards. Desires to bring nursing best practices and experience to a clinic setting. CORE STRENGTHS

Performance Management

Employee Training

Team Development

Schedule Preparation

Problem-solving

Clinical Assessment

Customer Service

Intervention & Evaluation

Leadership

Task Delegation

Patient Education

Documentation

Electronic Medical Records (EMR)

EDUCATION CREDENTIALS

Bachelor of Science in Nursing, Miami University Oxford, OH

Sigma Theta Honor Society

RN License: State of Ohio Compact License State of Florida RN License PROFESSIONAL EXPERIENCE

CLINICAL RESEARCH NURSE Cincinnati Children's Hospital, Cincinnati, OH 2017 – 2019 Worked in the outpatient laboratory gathering and documenting specimens following strict research protocols.

Learned the major types of Clinical Studies, then worked on specific local Research Studies.

Adjusted treatment strategies according to physicians’ orders and protocol

Assisted with medical procedures by gathering and documenting trial participants’ specimens. RN MANAGER Tri-Health Butler Inpatient Unit, Hamilton, OH 2007 – 2014 Oversaw 24-hour operation of the inpatient medical-surgical unit.

Evaluated employee performance and pinpointed areas for improvement through ongoing monitoring.

Exhibited a contemporary management style emphasizing empowerment, coaching, and accountability.

Improved patient satisfaction scores by ensuring excellent patient services.

Instrumental in planning a new unit to triple the size of the existing one.

Advanced business operations by creating structured schedules and delegating tasks effectively.

Enhanced team versatility by providing cross-training in secondary roles.

Instrumental in planning a new unit renovation to triple the size of the current one. CLINICAL CARE DIRECTOR Vista Care 2005 – 2007

Worked with the marketing department closely to increase business.

Called on potential sources of Vista care opportunities in the community.

Created and enhanced homecare protocols for improved quality care.

Supervised and mentored the care Home Health Aides provided. Earlier Experience: Clinical Manager, Jewish Hospital Emergency Dept. Clinical Manager, TriHealth Bethesda Hospice Inpatient



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