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Data Entry Customer Service

Location:
Lexington Park, MD
Salary:
60,000
Posted:
March 18, 2024

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Resume:

Chardae Whalen

***** ***** ****** *****

California MD,20619`

240-***-****

ad4e8c@r.postjobfree.com

Background

Motivating college student pursuing a degree in Criminal Justice. I am passionate about understanding the law and providing those with the adequate resources that are needed and supporting my community.

Key Skills: Data Entry, Leadership, Customer Service, Verbal and Written Communication, Critical Thinking and Decision Making, Microsoft Office, Case Search, Prolaw, MDEC, Google Chrome.

Education

College of Southern Maryland (CSM) Associate of Criminal Justice-Forensic Psychology

September 2017- December 2021

Leonardtown, MD

Great Mills High School

August 2013- August 2017

Great Mills, MD

Relevant Coursework: Introduction to Criminal Justice, Juvenile Delinquency, Introduction to Sociology, Basic Principles of Speech Communication, Criminal Law, Forensic Science, Introduction Criminal Investigation

Work Experience

Volunteer

May 2021

Sleep in Heavenly Peace Lexington Park, MD

Built furniture for less fortunate

Used different tools to build furniture

Delivered items to client’s homes

Listened to client’s personal stories and communicated with other volunteers

We provided customer service in person

Assisted clients with information for home information.

Interview with clients

Demo Specialist

June 2017- November 2018

BJs Wholesales Club California, MD

Data Entry

Prepped and Cooked food for customers

Communicated with customers about different food products

Educated customers on the food product

Met sales goal

Safety Captain by Leading the team with safety procedures for food handling and supervisor the team while the manager was on travel.

Interview customers about what sample they like or didn’t like.

General Merchandise

October 2018- Present

Target California, MD

Provide customer service

Data entry

Greet customers by phone and in person to provide merchandise and information

Perform financial transactions for customer purchases using digital Point of Sales system

Consolidate products in apparel and accessories

Restock shelves and order new merchandise

Intern Intake Specialist

April 2018- September 2019

Public Defender Office Leonardtown, MD

Greeted clients by phone and in person and took detailed messages for the attorneys.

Data Entry

Filed motions in MDEC

Opened and created District, Juvenile and Circuit cases in Prolaw

Provided clients with assigned attorney information

Interviewed clients applying for a public defender

Completed day to day tasks for attorneys and picked up court documents from the courthouse

Provided attorneys with proper client’s documentation

Prepared court documents for attorneys

Scheduled appointments for attorneys

Sorted incoming office mail

Back up to the receptionist

Downloaded discovery from the state attorneys’ email and saved it to the discovery folder for the attorneys to retrieve for court.

Assisted Deputy Public Defender with filing out expungement forms for clients

Pulled motor vehicle driving records for attorneys

Typed and mailed attorney letters to clients

Interviewed clients at the jail



Contact this candidate