Sammra D. Miller
***S Bissell
virden IL *****
********@*****.***
Objective
A motivated Administrative Professional seeking full-time employment in a challenging work environment where I can build skills and advance my career. Over 15 years experience successfully providing office support for operational departments. Proficient with multiple computer programs and systems also, with the ability to use multiple types of office equipment.
Work History
HSHS Medical Group- Springfield
Administrative Assistant for
Anesthesiology Dept
11/2016 – 09/2020
Analyzed medical charts for completion prior to being submitted for billing. If errors were found, sent chart back to correct physician or nurse for correction and followed up on corrections to make sure completed
made additional time sheets for physicians when needed
maintained calendar of vacations for 50 physicians and 65 nurses within the Anesthesia Dept
organized, typed and submitted spreadsheets for physicians prior to submitting to accounts payable department for payment,and disbursed payments when received
collected mail daily and distributed to correct location
helped physicians and nurses with any questions, or clerical work they needed completed
organized and maintained spreadsheets on expiration dates of licenses, scheduled any classes that was needed and notified providers of upcoming expiration dates that need completed
any additional jobs assigned to me by department manager
St John’s Hospital-Springfield, IL HIM Associate
11/2015-11/2016
Visited all the departments within the hospital and collected medical charts for the records department to analyze prior to being scanned into the patients EMR
Analyzed paper charts for correct documentation, sent any errors back to the physician that completed the chart and followed up to be sure completed
Answered phone calls faxes and emails from local hospitals and medical offices requesting medical records
Flowers Sanitation-Virden, Il
Office Support Associate
05/2005-11/2015
Answered phone calls on a multi phone line system from customers and maintained a log sheet outlining each phone call. (ex. who called, location, what was needed and how you handled it)
Added new accounts in system, cancelled accounts in system, made changes to customer accounts, collected payment over phone
Dispatched roll off trucks for dumpster deliveries using Google map system
Monthly billing of customer accounts
Organized spreadsheet for past due accounts and submitted to collection agency
Helped customers that came into office
Time sheets
Followed up with customer complaints
Entered paper checks on customer accounts for daily deposit
Flowers Sanitation-Virden, IL
Janitorial Crew
08/2008-06/2014
cleaned all office equipment of dust
vacuumed and changed trash
cleaned restrooms (change trash, clean and disinfect all surfaces)
cleaned break room (change trash, clean and disinfect all surfaces, sweep and mop floor, clean appliances
cleaned all glass surfaces
Education
2001 Auburn High School- Auburn, IL
Diploma
Professional References
Pete Devos/Former co-worker
Division Manager-Flowers Sanitation-Springfield, IL
*******@*******.***
Shelly Katcher/Former Office Manager
Office Manager-Flowers Sanitation-Virden, IL
******@*****************.***
Eli Miller/Relative-Former Co Worker
Service Technician-Kruse Enterprise
*************@*****.***