Shawn - Nicole Marzette

Los Angeles, California ad4e7c@r.postjobfree.com 1-213-***-****

To obtain a management, administrative or hospitality position with a progressive, high-tech company that will provide challenging opportunities and experiences. I am proficient in various computer programs which allow me to seek out companies or individuals looking for career minded, goal focused persons to come along side of projects, assignments, and everyday needs in office.

I believe my ability to merge all three elements mentioned above gives me an edge on a lot of people due to me being able to handle so many areas of one office’s needs. I am not too proud for an entry level position.

WORK EXPERIENCE

LAX AIRPORT November 2023 – December 2023

LA life Market Grill t4

NBC universal Hollywood Horror Nights scare actor

We scare the living daylights out of people who come and join us on our team of terror from sept to Nov and love it ! Come join in on the fun 2024 ! The terror team.

Starbucks The Premium Outlets North – February – May 2023

I was retrained on the bar wet and cold bar with register experience and customer service which is cleaning at Starbucks. I know all the classic espresso drinks and cold bar as well .

Barista/Cashier/cook

HMSHOST Starbucks Las Vegas airport August 2022 – October 2022

I am trained on the classic espresso drinks, hot and cold bar.

Steward Team

The Culinary Academy of Las Vegas - Las Vegas, NV

I am a part of the training steward team at the culinary academy las vegas where we train the students at their position of a steward, allowing them to work hands on alongside of the program class work to get the most out of their culinary training. i find this very rewarding with the students involved and around us.

CASHIER GREETER HOSTESS TAKEOUT RUNNER EXPO

Buffalo Wild Wings - Las Vegas, NV April 2022 to June 2022

to greet guest, seat our guest, take orders of our guest and answer phones. I also ran food out and checked orders.

COOK 1

LAX Airport at terminal 5 admirals lounge - Los Angeles, CA

July 2019 to September 2019

To open and set up daily menu items for incoming passengers 5th gate, prepare the ordered menu items, count inventory, stock inventory, manage kitchen and wait staff with my authority per position. Sometimes, I would take orders at the bar. Stock buffet and chart. We were badged as cops to handle knifes which had to be signed in and out in order to use.

Pastry Chef

Big Man Bakes - Los Angeles, CA

November 2018 to December 2018

I learned all the signature recipes for this on-going famous brand. I produced all of their famous cupcakes for their store front and events around LA. The Staples Center was my orders would go on certain days per game time.

CSR - Customer Service Representative

Connect 3 - Las Vegas, NV

August 2018 to November 2018

A call center with clients. La care was my client. I learned all the LAC #codes and procedures that run the entire operation for the parent company, LA Care; along with their subsidiaries; Care first, la care, Kaiser and Blue Cross. I was trained in all these groups programs. A very rewarding experience.

Baker and Cake Decorator

Universal Studios Hollywood - Universal City, CA

June 2018 to June 2018

To create all of the baked goods and treats that are needed throughout the theme parks vendors and universal City Walk vendors.

On Air Personality - format writer - programmer - DJ

KFSR 90.7 FM - Fresno, CA

January 1999 to April 2012

I created a format for a show that aired once a week (Sundays). It is a specialty show that had the highest ratings of all shows airing on KFSR.

Not only did I create and write the format, I also broadcast the show and am the personality of "The Higher Learning Radio Show", Bringing you another level of Music.

I am and have been the on-air personality for 10 years and I love connecting with the community. It gives me a chance to hear from the people of our great city on issues I would have never imagined. This is community building/volunteer the entire time of 13 years.

Administrative Support

Abundant Entertainment

May 2009 to January 2012

•Artist riders

•Scheduling of travel accommodations for artist, business team or meeting guest

•Hospitality Director

•Document creator/correspondence/emails/fax/copy

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Hospitality Attendant

Rim Hospitality - Clovis, CA

August 2010 to December 2010

Rim Hospitality

•Breakfast set up/conference room set up/Breakfast Hostess

•Weekly inventory and ordering for hotel guest with forecasting ordering.

•Quality Assurance for entire hotel fruit, frozen items, refrigerated items.

•Constant contact with guest

•

Waitress

The Cheesecake Factory - Fresno, CA

January 2006 to December 2008

•Greet Guest

•Constant cash handling

•Over-the-top service

Waitress

The Elephant Bar Restaurant - Fresno, CA

January 2002 to December 2005

•Create a warm, friendly, atmosphere for guest

•Train new employees in food identification

•Constant Cash handling

•Over-the-top service

Education

BA in Mass Communication and Journalism

California State University Fresno - Fresno, CA

January 1999 to 2003

AAS in Paralegal Studies

Heald College - Fresno, CA

October 2008 to March 2011

AI Hollywood Culinary Institute – Certificate

Trained in international cuisine from all over the world. We were also trained in the classics of American cuisine. We had Intro to baking, as well as traditional nutrition and sustainable purchasing instruction.

Los Angeles Trade Technical College – AS Degree

I entered continued education in the baking professional program at LATTC. I have learned the classics to dough making and cookies as well as professional breads and laminated doughs. I have found my place in the culinary brigade of the kitchen, and I plan on pursing my Pastry Chef degree.

Skills

I have the ability to draw in a crowd and keep their attention by being me; myself as a radio personality. I am very outgoing and a people person which shows in how approachable I am. I am witty and detail oriented. I believe fun and business go hand in hand; hence, my choice of Hospitality, Radio, TV, and film., Customer Service, Customer Care, CSR, Customer Support, Call Center (10+ years)

•Cake Decorating

•Kitchen Management Experience

•Food Preparation

•Catering

•Culinary Experience

•Management

•Host/Hostess

•Cooking

•Supervising Experience

•Banquet Experience

•Legal Research

•Food Safety

•Copywriting

•Restaurant Experience

•POS

•Food Production

•Interviewing

Certifications and Licenses

ServSafe Manager servsafe food handlers.Management and food handlersDriver's License Bar certified

Food Handler Certification

https://harri.com/Shawn-5662 this is my PORTFOLIO of my culinary art experience in LOS ANGELES CA . 2013 – presently .

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