Claudia Munoz 626-***-**** ad4e5w@r.postjobfree.com LinkedIn: Claudia-Munoz

Professional Profile

Efficient Export Agent experienced with shipping and transportation procedures in a variety of work environments ranging from high-end to commercial retail. Adept at shipping and freight procedures. Specialize in meeting client deadlines and using all current shipping software.

•

•

•

Extensive knowledge of state federal and international shipping regulations Knowledge of all applicable organizational exporting policies Adept at preparing all necessary shipping and freight documents

•

•

•

•

Familiar with cargo handling practices and guidelines

Solid organizational and problem- solving skills

Bi-lingual (English/Spanish) MS Word, Excel, Phoenix, Kewill,

Bluejay, Cargowise Level 1

•

Hazardous Certificate # S09283

Professional Experience

RIM Logistics

Feb 2023 – Feb 2024

Customer Service – Export Ocean /Air Specialist

•Arrange,prepare and coordinate the necessary documentation for Air and Ocean Export Shipments.

•Coordinate cargo pick up/transfer and monitor status.

•Communicate with export related authorities, customers and suppliers, in all relevant territories and countries, to ensure efficient, positive and lawful relations, support and activities

•Obtain spot rates from vendors (air, ocean, drayage).

•

•Communicate/correspond with overseas agents and clients in a timely manner, to include pre-alerts, rate requests, quotes, shipment status, handling Australia, New Zealand and Japan trade lanes.

•Create and maintain customer files

•Accrue, post and bill files and approve vendors invoices based on company KPI’s.

•Audit files (SLI, FPOA, KSMS,BBB) to ensure accuracy and completion

Accurate data entry and document upload into the system

Jas Forwarding

October 2021 – Jan 2023

Ocean Export Specialist

•Prepare and coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all export activities

•Coordinate cargo pick up/transfer and monitor status

•Communicate with export related authorities, customers and suppliers, in all relevant territories and countries, to ensure efficient, positive and lawful relations, support and activities

•Obtain spot rates when necessary

•Communicate/correspond with overseas agents and clients in a timely manner, to include pre-alerts, rate requests, shipment status, etc.

•Track shipments and update customers/agents of status

•Create and maintain customer files

•Create customer invoice and approve payables

•Audit files to ensure accuracy and completion

•Ensure accurate data entry and document upload into the system

•Assist other departments/divisions as needed, or when requested by department or branch manager

Scan Shipping Inc.

May 2021 – October 2021

Ocean Export Logistics Specialist

•Utilize system named Phoenix to Manage 32 export accounts for all bookings (FCL and LCL)

•Arrange shipment to Asia, India Sub-Continent and Middle East

•Push truckers to deliver to terminals timely to make booking cutoffs

•Prepare and process delivery orders, bills of lading, insurance certificates, certificates of origin, shippers export declarations and customs invoices

•Provided weekly reports to customers regarding the status of their export bkgs

•Billed demurrage and per diem to customers according to contracts Followed up on CY Ramp, CY Door, CY/CY, LCL Door, LCL Ramp

OIA Global

Jan 2021 – May 2021 (tempt position)

Ocean Import Coordinator

•Managed 25 LCL/FCL import shipments a week working with cosmetics and automotive imports

•Dispatched shipment containers for Ocean Import

•Using Cargowise provided daily reports to customers regarding the status of their import containers

•Communicated with truckers, steamship companies and terminals for container release

•LCL/FCL documentation, booking and tracking for Import shipments

•Updated Titan software daily for accurate shipment tracing information

•Billed demurrage and per diem to customers according to contracts

•Followed up on CY Ramp, CY Door, CY/CY, LCL Door, LCL Ramp

Lucky Consol

Oct 2020 – Dec 2020 (tempt position)

Ocean Export

Using Cargowise Arranged bookings for export shipments (FCL

and LCL)

•Prepare and process delivery orders, bills of lading, insurance

certificates, certificates of origin, shippers export declarations and

customs invoices

•Provided weekly reports to customers regarding the status of their

export bkgs

•Billed demurrage and per diem to customers according to contracts

Followed up on CY Ramp, CY Door, CY/CY, LCL Door

DAMCO

Jun 2019 – Sept 2020

Ocean Export

•Managed 22 export accounts (FCL and LCL) including companies like Amazon, HP, Clorox, Procter and Gamble.

•Part of the Implementation team for new program for Amazon exporting to Middle East

•Utilizing Kewill and Bluejay programs to prepare and process delivery orders, bills of lading, insurance certificates, certificates of origin, shippers export declarations and customs invoices

•Provided weekly reports to customers regarding the status of their export bkgs

•Billed demurrage and per diem to customers according to contracts Followed up on CY Ramp, CY Door, CY/CY, LCL Door

Scan Shipping Inc.

May 2018 – June 2019

Ocean Export / Logistics Specialist

•Arrange bookings for export shipments (FCL and LCL)

•Prepare and process delivery orders, bills of lading, insurance certificates, certificates of origin, shippers export declarations and customs invoices

•Provided weekly reports to customers regarding the status of their export bookings

•Billed demurrage and per diem to customers according to contracts

•Followed up on CY Ramp, CY Door, CY/CY, LCL Door, LCL Ramp

Education: University of Guadalajara, Mexico High School 2004

Contact this candidate