PRIKSHA PRIKSHA

** ******* ********, ********

Phone# +647******* Email Address: ad4e3s@r.postjobfree.com

BUSINESS ANALYST COORDINATOR OFFICE ADMINISTRATOR

CAREER EXPERIENCE

Marketing and Recruiting, Present (SINCE 2021)

Four season employment-North York, ON

Built and maintained strong relationships with local and regional colleges and universities to establish partnerships and create a robust candidate pipeline for the company.

Acted as a liaison between hiring managers and applicants, effectively communicating and addressing any concerns with informed and practical solutions.

Carefully reviewed resumes and applications to assess suitability for current departmental needs and presented a qualified pool of applicants to department directors for further consideration.

Conducted thorough reference and background checks on selected candidates, bringing any potential issues to the attention of hiring managers before final decisions are made.

Organized and coordinated phone and in-person interviews with selected candidates, ensuring a professional and efficient hiring process.

Identify prospect for potential new clients and turn them into clients for increased business.

Finding and developing new markets and increased sales.

Research companies and develop new opportunities for individuals.

Collaborates with the Marketing Manager to execute marketing strategy, ensuring all Marketing is consistent.

Responsible for social media platforms, including, creating engaging content through graphics and copy, interacting with followers, and social advertising.

Prepare graphics for social media, tradeshows, websites, and print media.

Build emails, landing pages, custom redirect links, collection forms, and campaign setup via Pardot.

Collaborate with cross-functional teams to prepare materials and supplies for tradeshows and events. Update online directories as required.

HR assistant, 2020 – 2021

K- Line group of Companies, Stoufville, ON

Reviewing performance evaluations and other reports, and creating summaries for HR Managers and HR Directors

Notifying employees who need continuing education or on-the-job training about upcoming classes or deadlines to renew licenses or certifications

Helping HR Managers and HR Directors decide what salaries to offer to new hires.

Answering questions from employees and recording complaints

Using software to keep track of the hours employees work and tasks they complete.

Implementing company programs to increase morale, such as bonuses or rewards for top performers.

Entering data into HR databases

Tracking the attendance of employees and their use of vacation and sick days

Customer Service Representative, 2021 – 2021 Inkeros Inc., Brampton, Ontario

Partnered and communicated effectively with colleagues to resolve customer issues and improve service delivery.

Maintained detailed records of customer interactions, transactions, comments, and complaints to improve customer service performance.

Provided regular feedback on the efficiency of the customer service process and suggested improvements.

Supported other members of the team providing guidance and training to improve performance.

Responsible for handling and processing customer orders, forms, applications, and requests in a timely and accurate manner.

Ensured customer satisfaction by providing professional and timely customer support, and taking steps to resolve any issues or concerns.

Data Entry Clerk, 2018 – 2019 KS Enterprises – India

Accurately entered large volumes of data into databases, spreadsheets, and other software systems.

Verified accuracy of data entered by reviewing, correcting, and deleting any errors or inconsistencies.

Maintained and updated existing databases to ensure completeness and accuracy of information.

Communicated with other departments and teams to gather and share information as needed.

Adhered to strict data confidentiality and security protocols to protect sensitive information.

EDUCATION, TRAINING AND CERTIFICATIONS

Business Management Human Resources, 2020 Lambton College, Toronto ON.

Bachelor Of Commerce, 2017

Punjab Technical University in Punjab

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