Quality Control Assistant Manager
Resume:
Diana Harrell
Baltimore, MD *****
*****.*******@*****.***
I am Seeking A Position In Food Management Where my 20+ years of experience and Knowledge can be Utilized.
Work Experience
Dietary Supervisor/Cook
The Children’s Home - Catonsville, MD
October 2016 to Present
• Responsible for Preparing Nutrition Meal Plans for Individual Children
• Creating Weekly Nutrition Meal Schedule
• Creating Work Orders for Broken equipment
• Interviewing and Hiring all Kitchen employees
• Ordering Ingredients and Bakery Supplies for variety of vendors.
• ServSafe Management, CPR/First Aid Certification,MT Certification
• Manage 6-10 Employees
Janitorial Supervisor
Chimes, Inc - Baltimore, MD
June 1999 to October 2016
• Manage and supervise during my tenure over 15-18 supervisors and 90-100 employees throughout all Three shifts. On the daily bases, I cooridinate with tenants and customers throughout the airport ensuring that all issues are handled in a timely manner.
• Manage key positions rotating on all shift responsible for comprehensive and basic cleaning in all areas.
• Assist Maryland Aviation Administration with contractual, general and quality control issues. Utilize the Jams-net System to track quality control throughout the facility.
• Oversee and direct the completion of special projects assigned to the shift.
• Make appropriate staffing changes to support the objective for the shift and individual employees needs base on disabilities.
• conduct periodic training of new employees as needed. Provide examples of job functions and responsibilites.
• Analyze compose and submit when necessary the appropriate documents to communicate with Chimes corporate office.
Assistant Manager
Creative Host - Baltimore, MD
June 2004 to June 2005
• Supervised equipment maintenance and supply distribution.
• Responsible for verifying and monitoring schedule, time and attendance reports.
• Service and accommodated the needs of our contract with Air Mall, Adhering to the needs of the contract and with the approval of senior management.
• Managed a staff of 7-9 supervisors and 30-40 employees. I assessed their daily performance within their specified work areas. I ensured that all employees were provided with the necessary equipment to perform their assigned duties.
Assistant Manager
HMSHost - Baltimore, MD
February 1995 to June 2004
• Managed and Administered all aspects of daily operations for five retail bars and two Air Club Facilities in BWI Airport.
• Recruited, Supervised and trained customer service staff in sales, Cashiering and Problem solving.
• Prepared Shift production, quality control and weekly inventory reports.
• Cleaning all work areas and assigned equipment to me on the daily bases. Education
High school diploma
Southwestern High School - Fonthill, KY
September 1977 to June 1980
Skills
• Dietary Aide Experience
• Cooking
• Food Preparation
• Food Safety
• Kitchen Experience
• Cleaning Experience
• Laundry
• Caregiving
• Food Service
• Food Production
• Kitchen Management Experience
• Meal Preparation
Certifications and Licenses
Food Handler Certification
CPR Certification
First Aid Certification
ServSafe
Childcare Certification
Certified Notary Public
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