© DETAILS ©

Abilene

United States

325-***-****

© SKILLS ©

Communication

Ability to Multitask

Computer Skills

Office Management

Time Management

Problem Solving

Communication Skills

Customer Service

oa)

KARLA MCNALLY

@ ABILENE, UNITED STATES 325-***-****

PROFILE

Experienced Office Manager with a proven track record of success in managing

administrative operations and driving efficiency. With over 17 years of experience in

various roles, including Office Manager, Security Officer, and Patrol Officer/Dispatcher,

Ihave developed strong skills in time management, critical thinking, and

problem-solving. am detail-oriented, organized, and able to work under pressure. My

excellent communication and presentation skills allow me to effectively collaborate

with teams and provide exceptional customer service. am a fast learner and adept

at utilizing computer systems and software. My future goal is to continue working in a

fast-paced environment where can apply my skills and contribute to the success of the

organization.

EMPLOYMENT HISTORY

Office Manager at BMC West/Builders First Source

May 2007 — January 2024

Office Manager at BMC West/Builders First Source, was responsible for overseeing

the day-to-day operations of the office and ensuring its smooth functioning. My main

duties included:

+ Managing and supervising office staff, including assigning tasks and monitoring

performance.

+ Implementing and improving office procedures and processes to increase

efficiency.

+ Handling administrative tasks such as scheduling appointments, managing

calendars, and organizing meetings.

+ Coordinating with other departments to ensure timely completion of projects.

+ Managing office supplies and inventory to ensure availability.

Security Officer at Hendrick Medical Center

October 2001 — June 2007

Worked as a Security Officer at Hendrick Medical Center, where maintained a safe and

secure environment for patients, visitors, and staff. My responsibilities included:

+ Patrolling the premises to deter and detect any potential security threats.

+ Monitoring surveillance systems and alarm systems to identify and respond to

security breaches.

+ Providing assistance and support to patients, visitors, and staff in emergency

situations.

+ Completing incident reports and documenting any security-related incidents.

Patrol Officer/Dispatcher at Brownwood Police Department

April 1988 — September 2001

Served as a Patrol Officer and Dispatcher at the Brownwood Police Department, where

played a crucial role in maintaining public safety. My responsibilities included:

+ Patrolling assigned areas to enforce laws, prevent crime, and respond toemergency

calls.

+ Dispatching officers and emergency personnel in response to calls for service.

+ Gathering and documenting information for investigations and preparing reports.

+ Providing assistance and support to the public in various situations.

EDUCATION

Police Officer, West Texas Council of Government

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