ad4e1v@r.postjobfree.com +1-828-***-**** Asheville, NC ***05

PROFESSIONAL SUMMARY

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean workspace, and working cooperatively with team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

WORK HISTORY

House Cleaner. Asheville

Airbnb 06/2023 - 02/2024

Housekeeping Room Attendant. Asheville

The Hyatt Place of Asheville 04/2016 - 12/2017

Personal Attendant. Asheville

The Hyatt Place 04/2016 - 12/2017

SKILLS

EDUCATION

North Buncombe High School

Weaverville

2006

Standard Diploma.

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

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Disinfected and mopped bathrooms to keep facilities sanitary and clean.

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Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

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Delivered quality customer service to address urgent needs and cleaning requests.

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● Vacuumed rugs and carpeted areas in offices, lobbies, and corridors. Engaged with guests on room requirements and amenities to promote overall satisfaction.

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Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.

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Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

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Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.

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● Served customers with knowledgeable, friendly support . Developed professional relationships with customers to establish repeat business and increase sales.

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Greeted customers entering store to provide welcoming environment and friendly customer service.

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Provided advice to customers to help select most suitable entertainment for individual needs.

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● Maintenance Coordination

● Customer service-focused

● Supply Inventory Management

● Customer Service

● Safe Chemical Handling

● Residential Cleaning

● Meeting Room Preparation

● Problem-solving aptitude

● Multitasking and Prioritizing

● Excellent Communication

● Heavy Lifting

● Organizational Skills

● Commercial Cleaning

● Housekeeping

● Active Listening

Kaylin Brown

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